CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
28 episodes
1 week ago
The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
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The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
Order Management as the Hidden Sales Lever (Season 3 Quote-Order-AI Management System Masterclass, Episode 3): CX with SG
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
41 minutes
1 week ago
Order Management as the Hidden Sales Lever (Season 3 Quote-Order-AI Management System Masterclass, Episode 3): CX with SG
Order Management as the Hidden Sales Lever When the deal is signed, most teams celebrate — but for the customer, that’s where the real experience begins. This episode looks at why Order Management is one of the most overlooked yet powerful levers of customer loyalty. We’ll explore how accurate, transparent, and responsive fulfillment turns customers into advocates and how distributed order systems enable agility across complex networks. You’ll hear how top-performing organizations treat order...
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...