CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
The New Revenue Stack: CRM, CPQ, Billing, and Beyond Behind every great customer experience lies a connected revenue system that few customers ever see but every leader must understand. In this episode, we pull back the curtain on the modern revenue “stack” — how CRM, CPQ, Order Management, Billing, and fulfillment all come together to form one continuous flow from opportunity to cash. We’ll explore how misalignment between these systems creates delays, confusion, and lost revenue — and how i...
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