CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
28 episodes
1 week ago
The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
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The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
Selling in the Everything-as-a-Service & Subscriptions Economy (Season 3 Quote-Order-AI Management System Masterclass, Episode 4): CX with SG
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
40 minutes
1 week ago
Selling in the Everything-as-a-Service & Subscriptions Economy (Season 3 Quote-Order-AI Management System Masterclass, Episode 4): CX with SG
Selling in the Everything-as-a-Service & Subscriptions Economy Everything today — from software to cars to industrial equipment — is sold as a service. In this episode, we explore what that really means for sales and revenue leaders. You’ll learn how to shift from selling things to selling outcomes, from ownership to access, and from transactions to relationships. We’ll break down how to manage pricing models that flex with usage, renewals, or entitlements, and how to align incentives wit...
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
