CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
28 episodes
1 week ago
The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
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The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
The New Revenue Stack: CRM, CPQ, Billing, and Beyond (Season 3 Quote-Order-AI Management System Masterclass, Episode 5): CX with SG
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
33 minutes
1 week ago
The New Revenue Stack: CRM, CPQ, Billing, and Beyond (Season 3 Quote-Order-AI Management System Masterclass, Episode 5): CX with SG
The New Revenue Stack: CRM, CPQ, Billing, and Beyond Behind every great customer experience lies a connected revenue system that few customers ever see but every leader must understand. In this episode, we pull back the curtain on the modern revenue “stack” — how CRM, CPQ, Order Management, Billing, and fulfillment all come together to form one continuous flow from opportunity to cash. We’ll explore how misalignment between these systems creates delays, confusion, and lost revenue — and how i...
CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
The Future of Revenue Leadership: Orchestrating People, Intelligence & Purpose The final episode brings everything together — technology, teamwork, and human purpose. We’ll explore what it means to lead revenue in a world that’s always changing, where the best leaders don’t just manage performance but orchestrate it. You’ll discover how tomorrow’s CROs think beyond quotas and forecasts — focusing instead on culture, collaboration, and customer value. We’ll show how to blend data-driven fo...
