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Defining Hospitality
Dan Ryan
225 episodes
4 days ago
Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.
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All content for Defining Hospitality is the property of Dan Ryan and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.
Show more...
Design
Arts,
Places & Travel,
Society & Culture
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Building Tomorrow’s Sustainable Hospitality - Jon Buerge - Defining Hospitality - Episode # 223
Defining Hospitality
43 minutes
3 weeks ago
Building Tomorrow’s Sustainable Hospitality - Jon Buerge - Defining Hospitality - Episode # 223

What does carbon-positive hospitality look like? 


In this episode, Dan Ryan talks with Jon Buerge, CEO of Urban Villages, about Populus, the world’s first carbon-positive hotel, and how sustainability is reshaping hospitality from the ground up. They explore how design, materials, and mindset can transform guest experiences, strengthen brand loyalty, and create long-term business value.


Jon shares the story behind Populus and the vision driving Urban Villages’ sustainable developments. He defines hospitality as a selfless pursuit of extraordinary experiences and explains why true hospitality must include care for the planet. From innovative building materials like fly ash concrete to transparent, guest-facing sustainability efforts, Jon and Dan discuss how Populus is redefining what it means to host with purpose.


Takeaways:

  • True hospitality is rooted in empathy and selfless guest care, with sustainability at its core.
  • Populus Hotel was designed to leave the planet better than it was found through carbon-positive innovation.
  • Sustainability enhances business performance by lowering costs and increasing guest loyalty.
  • The hospitality industry must evolve beyond rigid policies to embrace flexible, holistic sustainability solutions.
  • Investors are increasingly prioritizing sustainable projects that align with long-term environmental goals.
  • Consumer demand, especially among younger generations, is driving the industry toward greener practices.


Quote of the Show:

“Hospitality is the kind of unwavering and selfless pursuit of an extraordinary experience for a guest” - Jon Buerge


Links:

  • LinkedIn: https://www.linkedin.com/in/jon-buerge-95229118/  
  • Company website: https://urban-villages.com/  
  • Populus Denver: https://populusdenver.com/ 
  • Populus Seattle: https://populusseattle.com/ 
  • Instagram: https://www.instagram.com/urban.villages/ 


Shout Outs:

  • 9:25 - Populus Hotel https://populusdenver.com/ 
  • 15:16 - McKinsey Study https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/talk-is-cheap-how-much-will-consumers-really-pay-for-green-products 
  • 15:27 - Bookings.com study https://news.booking.com/bookingcoms-2025-research-reveals-growing-traveler-awareness-of-tourism-impact-on-communities-both-at-home-and-abroad/ 
  • 16:35 - Patagonia https://www.patagonia.com/home/ 
  • 18:45 - Denver Office of Climate Change https://denvergov.org/Government/Agencies-Departments-Offices/Agencies-Departments-Offices-Directory/Climate-Action-Sustainability-and-Resiliency 
  • 23:33 - Aparium https://www.aparium.com/ 
  • 28:18 - Lead Certification https://www.epa.gov/lead/getcertified 
  • 29:05 - Metropolis Magazine https://metropolismag.com/ 
  • 32:15 - Mind Click https://www.mindclick.com/ 


🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ 


Ways to Tune In: 

  • Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
  • Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s
  • Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
  • Transistor: https://www.defininghospitality.live/
Defining Hospitality
Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.