Summary In this episode of the Dental Flow Podcast, host Benjamin Suggs shares six effective strategies for dental practices to grow without increasing marketing expenses. He emphasizes the importance of optimizing Google Business Profiles, expanding financing options for patients, answering common patient questions online, implementing online scheduling, consistently gathering Google reviews, and utilizing photos to enhance online presence. Each strategy is designed to improve patient engage...
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Summary In this episode of the Dental Flow Podcast, host Benjamin Suggs shares six effective strategies for dental practices to grow without increasing marketing expenses. He emphasizes the importance of optimizing Google Business Profiles, expanding financing options for patients, answering common patient questions online, implementing online scheduling, consistently gathering Google reviews, and utilizing photos to enhance online presence. Each strategy is designed to improve patient engage...
How Dental Practices Should Respond to Negative Google Reviews
Dental Flow Podcast
8 minutes
1 year ago
How Dental Practices Should Respond to Negative Google Reviews
To view this podcast on YouTube, please go to : https://www.youtube.com/watch?v=jYIXkRp1RScHow to Respond to Negative Google ReviewsIdentify the Negative ReviewLook up the reviewer in your system to verify if they are an actual patient.Determine if there was a mistake on your end that needs to be acknowledged.Crafting Your ResponseIf there was a mistake, admit it and express a commitment to improving.If you disagree with the review, consider different response approaches:Politely invite furth...
Dental Flow Podcast
Summary In this episode of the Dental Flow Podcast, host Benjamin Suggs shares six effective strategies for dental practices to grow without increasing marketing expenses. He emphasizes the importance of optimizing Google Business Profiles, expanding financing options for patients, answering common patient questions online, implementing online scheduling, consistently gathering Google reviews, and utilizing photos to enhance online presence. Each strategy is designed to improve patient engage...
