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Digital Front Door
Scott Benedict
43 episodes
2 days ago
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
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Business
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All content for Digital Front Door is the property of Scott Benedict and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
Show more...
Business
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Experience is the New Anchor for Physical Retail
Digital Front Door
2 minutes
3 months ago
Experience is the New Anchor for Physical Retail
What happens when a department store transforms into a destination featuring champagne bars, spas, and digital concierges? The retail revolution is here, and Printemps' Manhattan flagship exemplifies how smart retailers are reinventing physical shopping spaces for today's experience-hungry consumers. The fundamental truth reshaping retail today is simple yet profound: when customers can buy anything online with a click, physical stores must offer something digital can't. Modern shoppers aren...
Digital Front Door
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...