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Digital Front Door
Scott Benedict
43 episodes
2 days ago
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
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Business
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The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
Show more...
Business
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Inside the Digital Shift of Wholesale Clubs
Digital Front Door
6 minutes
2 weeks ago
Inside the Digital Shift of Wholesale Clubs
The warehouse treasure hunt didn’t disappear—it went digital. We unpack how Costco, Sam’s Club, and BJ’s are extending the classic club model with omnichannel tools that make membership more valuable, suppliers more effective, and shopping far more flexible than a weekend stock-up run. From the rise of organics and stronger private labels to curbside, scan-and-go, and price parity, we show where convenience meets trust and why it’s winning. We dig into the numbers and the moves shaping this ...
Digital Front Door
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...