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Digital Front Door
Scott Benedict
43 episodes
3 days ago
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
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Business
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The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
Show more...
Business
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Physical AND Digital: Rethinking Modern Retail Strategies
Digital Front Door
5 minutes
1 month ago
Physical AND Digital: Rethinking Modern Retail Strategies
The false narrative of "physical versus digital" retail continues to frustrate industry experts who recognize that success lies in integration, not separation. Today's retail landscape shows a normalization where e-commerce growth follows predictable patterns after pandemic acceleration, while physical retail remains essential to customer experience. This isn't a story of one channel winning over another—it's about how they work together. A staggering statistic emerges from this evolving lan...
Digital Front Door
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...