The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
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The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
Sustainability at Retail 2.0: Commerce with Purpose
Digital Front Door
6 minutes
2 months ago
Sustainability at Retail 2.0: Commerce with Purpose
Sustainability has undergone a remarkable transformation in the retail landscape, evolving from a peripheral concern to what I'm calling "Sustainability at Retail 2.0" – a fundamental business imperative that drives both purpose and profit. The upcoming Consumer Impact Conference here in Northwest Arkansas has prompted me to reflect on how dramatically this conversation has shifted. Today's consumers, particularly younger generations, are no longer satisfied with vague eco-friendly claims. T...
Digital Front Door
The ground under retail and CPG is shifting from automation to true agency—and the difference is night and day. We unpack how AI agents don’t just summarize dashboards or send alerts; they connect scattered systems, make sense of messy signals, and take action inside real workflows where time, margin, and customer trust are on the line. We walk through the find–understand–act model that’s redefining daily work. On the retail side, store teams use agents to align labor with live demand, smoot...
