In this episode of the Digital Innovator Circle, we sit down with Mike Fraser, CEO of the College of American Pathologists (CAP), to explore how his organization, with 19,000 members, reimagined its digital education strategy—and launched CAP on Demand, a Netflix-style content library, in 108 days. Mike shares how CAP approached this bold innovation as a member value initiative (not a direct monetization play), how they consolidated scattered content into one curated hub, and why he believes ...
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