In this episode, Jackie Barker sits down with Olly Harrison, COO of Green IP, to discuss how cloud technology, AI, and analytics are transforming telephony in the automotive industry.

From sentiment scoring to showroom Wi-Fi tracking, this conversation dives deep into how dealerships can unlock hidden value in their phone systems and create seamless, connected customer experiences.

Talking points include:

 The transformational impact of cloud-based telephony

 The benefits of integrating your DMS with telephony

 AI-powered sentiment analysis

 Showroom behaviour tracking

 Using call analytics to identify missed calls and calculate revenue loss

And much more.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.