In this special gear change edition of Drivetime, we close out season one by looking ahead at what’s to come in 2026.

Jacqui sits down once again with Paul Hilton, Head of Retail at Jato Dynamics, to make predictions for the year ahead. From emerging markets to merchandising strategies, this episode is packed with insights for dealers, OEMs, and anyone passionate about the future of mobility.

Topics include: 

• 2025’s winners and losers
• EV and hybrid adoption
• Why India is the market to watch
• The rise of voice search
• How dealers can prepare for AI-driven queries
• And much more...

Listen now for actionable insights and a glimpse into the automotive future.

Drivetime is the global auto tech podcast powered by Keyloop.

Hosted on Acast. See acast.com/privacy for more information.

In Part 2 of our Montreal series, Jacqui dives deeper into the tech shaping automotive retail.

From AI-driven insights to connected ecosystems, this episode explores how dealers can boost margins, improve customer experience, and prepare for EV adoption. Hear from industry leaders on why Canada is a launchpad for innovation and what’s next for automotive retail.

Guests:

• Adrian Nash – Chief Product Officer, Keyloop
• Stephen (Steffin) Harris – Field Chief Data & AI Officer, ThoughtSpot
• Martin Levac – Head of Product, Keyloop Canada
• Julie Desjardins – Director of Sales, Canadian Black Book

Key topics:

• Breaking silos: Why disconnected systems kill customer experience
• AI equals ROI: How automation drives profitability
• Gamifying tech adoption for retailers
• EV trends and valuation challenges
• Building partnerships for a connected future

Tune in for practical insights on leveraging data, AI, and tech to transform your dealership operations.

Drivetime is the global auto tech podcast powered by Keyloop.

Hosted on Acast. See acast.com/privacy for more information.

In this end-of-year special, Jacqui sits down with Paul Hilton from Jato Dynamics to unpack the biggest automotive trends of 2025 and what’s coming in 2026.

From EV adoption realities to the rise of hybrids, regional surprises, and the growing importance of data-driven strategies, this episode is packed with insights for OEMs, retailers, and anyone passionate about the future of mobility.

Highlights include:

• Why EV adoption slowed in key markets and which regions outperformed expectations
• How affordability became the battleground for OEMs in 2025
• The South American boom and what drove it
• Why cybersecurity is now a critical priority for the entire automotive ecosystem
• The rise of software-defined vehicles and what features consumers will pay for
• How AI and merchandising can transform used car profitability in 2026

Drivetime is the global auto tech podcast powered by Keyloop.

Hosted on Acast. See acast.com/privacy for more information.

In this bonus episode of the Drivetime podcast, we look back on some fascinating conversations we had in Montreal at Keyloop’s Fusion Live event.

These brief yet insightful conversations explore how technology is transforming automotive retail in Canada. Jacqui catches up with industry leaders to discuss data-driven strategies, connected ecosystems, and the future of customer experience. From EV adoption to AI innovation, this episode dives into what’s next for dealers, OEMs, and tech providers.

Guests:

• Julian Harazi – Head of Marketing, Keyloop
• Sebastiaan Roovers – RVP Sales CanadaCanada Sales & Support
• Joris Fougerat – OEM and industry strategy, Kia Canada
• Tim Smith – Chief Strategy Officer, Keyloop
• André-Martin Hobbs – Founder, Decisioning IT

Key topics:

• Why Canada is ripe for automotive tech disruption
• Leveraging data for loyalty and profitability
• Building global ecosystems with local flexibility
• EV transition and aftersales innovation
• AI, fraud prevention, and the future of finance
• 
  

Listen now to discover how technology is unlocking efficiency and transforming the customer journey.

Drivetime is the global auto tech podcast powered by Keyloop and designed to help you thrive in this dynamic new era of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

It’s time for a gear change as we reconnect with Sarah Sloman, Chief Strategy Officer at Paythru, for a 20-minute whistle-stop tour of EV insights, myth-busting, and future tech.

Sarah shares practical advice for retailers and drivers, explains why charging speed isn’t always what you think, and reveals her dream EV road trip destination. Plus, we talk loyalty perks, payment innovation, and why Apple Pay and seamless tech are game-changers for mobility.

Expect answers to:

• What are three things everyone should know about EV charging?
• Why total cost of ownership matters more than sticker price
• How to avoid paying for power your car can’t use
• Why destination charging will transform convenience
• The truth about pre-authorisation holds and payment pain points

Dive into this brief-but-insightful conversation and you’ll come away with a greater knowledge of the EV landscape.

Drivetime is the global auto tech podcast powered by Keyloop. It’s designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week on Drivetime, we sit down with Sarah Sloman, Chief Strategy Officer at Paythru, to explore the evolving world of electric vehicles, payment technology, and the innovations shaping the future of mobility.

We delve into plug-and-charge technology, fleet electrification, and why consumer experience is the ultimate game-changer.

Expect insights on:

• Why destination charging is the unsung hero of EV adoption
• How plug-and-charge will revolutionise seamless payments
• The role of AI in EV decision-making and fraud prevention
• Why retailers and fleets need to immerse themselves in EV culture now
• The importance of consumer perks, loyalty programs, and smarter payment models

...and more...

Drivetime is the global auto tech podcast powered by Keyloop. It’s designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

In this Gear Change episode, we welcome back Anson Moniz, VP of Product at Keyloop, for a deeper dive into the strategies and insights from our main episode on supply and demand.

This time, we focus on retailer KPIs, lead conversion challenges, and the exciting innovations shaping automotive marketing.

They cover:

- Omnichannel retail strategies for modern consumers

- Using AI to nurture leads and improve conversion

- Why personalisation beats mass email marketing

- Insights from other verticals like travel and e-commerce

- The role of account areas in building long-term customer relationships

Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Our bonus content continues with the fourth and final instalment of Drivetime at the EV Summit 2025.

In this special episode recorded live at the EV Summit, we bring you insights from industry leaders shaping the future of electric mobility. From consumer advocacy to charging infrastructure and the skills gap in EV servicing, this episode is packed with practical takeaways for retailers, OEMs, and anyone passionate about the EV transition.

Guests include:

 Victoria Edmonds – CEO of EVA England

 Steve Gardener – CEO of Petalite

 Erin Baker – Editorial Director at AutoTrader

 Amy-Jane Marsden – Managing Director of ProTech Automotive Academy

These are “all killer, no filler” conversations with some of the leading voices in the EV space.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of

automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Drivetime, we sit down with Anson Moniz, VP of Product at Keyloop, to unpack two of the most critical challenges facing automotive retail today: Supply and Demand.

From inventory management to digital marketing strategies, Anson shares practical insights on how retailers can optimise stock, streamline processes, and convert more leads in an increasingly digital-first world.

Talking points include:

 How to achieve a single view of inventory across new, used, and pipeline stock

 Why real-time vehicle status is essential for multi-channel remarketing

 The role of dynamic pricing and transaction data in smarter stock decisions

 How to create a clean, conversion-focused website that drives leads

 Why account areas and renewal journeys are game-changers for retention

 The future of Sales Hub and how it simplifies lead-to-sale workflows

Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive

innovation.

Hosted on Acast. See acast.com/privacy for more information.

The bonus content continues this week with part 3 of our EV Summit series.

In this episode, we dive into the big conversations shaping the electric vehicle landscape. From legal frameworks and charging infrastructure to heavy-duty trucks and gender inclusivity, our guests share insights on how collaboration and innovation are driving progress in the EV sector

The lineup for part 3 is: 

-        Chris Pritchett – Co-Head of Energy and Infrastructure at Shoosmiths

-        Amy Stokes – Head of e-mobility at Volvo Trucks

-        Gill Nowell – Founder and EV strategy expert at Hosted by Gill 

-        Michelle Breffitt – Co-founder at Women Drive Electric

These short conversations are packed with insights that will give you a clear picture of where the EV movement is at and where it’s heading.   

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation

Hosted on Acast. See acast.com/privacy for more information.

In this Gear Change edition, Jackie Barker welcomes back Olly Harrison from Green IP to bust common myths about telephony in automotive.

They explore how agent AI, flexible contracts, and sustainability initiatives are reshaping the telco landscape—and why dealerships should rethink what their phone systems can really do.

They discuss:

 Why telephony isn’t as complex or outdated as you might think

 Moving away from rigid 7-year deals to flexible, rolling terms contracts

 Green IP’s Project Earth initiative to offset emissions

 How AI summaries and agent AI are transforming customer experience

 What automotive can learn from hotels about personalization and efficiency

Drivetime is designed to help you navigate the fast-moving world of innovation.

Hosted on Acast. See acast.com/privacy for more information.

In part 2 of our EV Summit special, we hit the ground running with a stellar lineup of guests from across the electric vehicle ecosystem.

From OEMs to infrastructure innovators, we delve into the future of electrification, accessibility, and the innovations transforming the EV landscape. 

This week’s guests are: 

• Adam Wood - Managing Director at Renault UK 
• Michael Goulden - Co-Founder of Kerbo Charge 
• Harry Bott – Director of MediaHawk 
• Lauren Pamma - Head of Energy & Infrastructure Finance at Aldermore Bank 
• Ian Plummer - Commercial Director at AutoTrader 

This is another insight-rich episode with every guest adding their unique perspective to the conversation. 

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation. 

Hosted on Acast. See acast.com/privacy for more information.

In this episode, Jackie Barker sits down with Olly Harrison, COO of Green IP, to discuss how cloud technology, AI, and analytics are transforming telephony in the automotive industry.

From sentiment scoring to showroom Wi-Fi tracking, this conversation dives deep into how dealerships can unlock hidden value in their phone systems and create seamless, connected customer experiences.

Talking points include:

 The transformational impact of cloud-based telephony

 The benefits of integrating your DMS with telephony

 AI-powered sentiment analysis

 Showroom behaviour tracking

 Using call analytics to identify missed calls and calculate revenue loss

And much more.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

We’re hitting the road this week to bring you a bonus edition of Drivetime, recorded live at the 2025 EV summit in Oxford, UK.

Jacqui grabbed ten minutes with many of the guest speakers at the event – and what a lineup it was!

From charging infrastructure to consumer insight, this episode is packed with sharp perspectives from some of the most influential voices in the EV space.

Guests include:

- Steve Catlin – Managing Director at Vauxhall

- Jade Edwards - Head of Insight at ZapMap

- Kate Jeffreys - Head of Partnerships at OVO

- Ginny Buckley - Founder and CEO of Electrifying.com

- Sara Sloman - Chief Strategy Officer at Paythru

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of

automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

It’s gear change time as Jacqui Barker reconnects with Dominique Kleeman and Jacob Sullivan from TekCor4 for a practical, myth-busting episode.  

This time, the focus shifts from strategy to action, offering retailers and OEMs hands-on advice on how to make the most of their data, embrace AI, and build confidence in tech adoption. 

They discuss: 

• Why tracking the origin and transformation of your data matters, and how to do it. 
• How providers can better support retailers in understanding what they’re buying and how it works. 
• Why AI isn’t just for engineers – business users can now build powerful tools with ease. 
• Real-world AI wins: From CRM reporting to building websites in minutes 
• Predictions on how AI will reshape customer experiences, technician workflows, and dealership operations. 

Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation. 

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Drivetime, Jacqui Barker is joined by Dominique Kleeman (Chief Revenue Officer) and Jacob Sullivan (Chief Product & Technology Officer) from TekCor4.  

Together, they explore how data, AI, and machine learning are transforming the automotive aftersales landscape, helping dealerships and OEMs drive customer loyalty, optimise workshop operations, and prepare for the future of connected vehicles. 

Topics include:  

• How legacy data is being restructured to deliver predictive insights. 
• Using service regimes, invoice data, and connected car metrics to keep workshops full and customers loyal. 
• Challenges in the UK Market: Fragmented tech stacks, outdated KPIs, and the need for better data integration. 
• Empowering retailers and technicians with tech that supports—not replaces—human expertise. 
• The role of AI in simplifying decision-making, optimising service plans, and adapting to EV mandates and market shifts. 

This is a great conversation, packed with insight throughout.  

Drivetime is the global auto tech podcast, helping you navigate the fast-moving world of automotive innovation.  

Hosted on Acast. See acast.com/privacy for more information.

In this lighter, fast-paced Gear Change edition, Jacqui Barker reconnects with Andy Barratt to unpack the rapid transformation of the Middle East automotive market.

From the explosion of Chinese OEMs to the urgent need for CRM innovation and strategic thinking, Andy shares practical tips and personal reflections.

The episode also explores how tech, data, and customer experience are reshaping the industry, and ends with a fun dive into Andy’s dream road trip and playlist picks.

The conversation covers:

• The Middle East’s shift from brand loyalty to customer empowerment
• How dealers can build future-proof ecosystems and leverage CRM
• The power of connected vehicle data and predictive servicing
• Why consumers are buying technology and convenience, not just cars
• The role of WhatsApp, social media, and mobile-first experiences

Playlist picks: David Gray, Josh Groban, and Harry Styles

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In this special Middle East-focused episode, Jacqui Barker sits down with Andy Barratt, former Chair of Ford UK and now a leading voice in Middle Eastern automotive trends.

Andy shares his unique journey from finance apprentice to CEO at Ford, as well as his current work across the Middle East, offering insights from his LinkedIn newsletter, Middle East Auto Insight.

The conversation explores the rapid evolution of the region’s automotive landscape, the rise of Chinese OEMs, the importance of strategic thinking, and the critical role of data and digital transformation.

Key topics include:

• The Middle East’s automotive boom and regional differences
• Strategic challenges for retailers and distributors in the region
• The importance of CRM, data, and digital tools in modern auto retail
• EV adoption trends and infrastructure challenges
• Commercial vehicle innovation and last-mile delivery
• The role of social media and TikTok in car sales
• Talent gaps and the need for fresh thinking in the Middle East auto sector

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Keyloop’s Senior Product Director, Jon Clay, returns for this week’s Gear Change episode.

He and Jacqui discuss:

• Why you don’t need to be an expert to understand data
• The importance of collecting data correctly
• How differentiating your data comes from the use case you’ve identified
• Why John can’t live without Claude

And, as always, we ask Jon to share the soundtrack to his dream roadtrip.

Drivetime is the global auto tech podcast dedicated to helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week, Jacqui sits down with Jon Clay, the Senior Product Director at Keyloop.

With a rich background in automotive, including FinTech and insurance, Jon shares his insights on how technology is transforming the industry from the inside out.

Topics Covered: 

• Jon’s journey from FinTech to automotive, and the transformational impact of financial technology on the sector
• The ongoing challenge of making vehicle emission figures clearer and more accessible for consumers
• Lessons from the automotive insurance industry, including the need for exceptionally accurate data (think five sigma accuracy!)
• How Jon and the team at Keyloop are connecting systems to deliver a seamless, unified experience for retailers and customers
• An introduction to Keyloop’s Operate domain—what it is, and how it empowers automotive retailers
• Why standardisation is crucial for scaling quickly and reducing software development costs
• The evolution from Software-as-a-Service to agent-to-agent automation, and what this means for exponential industry growth
• A first look at Vega, Keyloop’s new AI-powered business intelligence solution

Tune in to hear Jon’s unique perspective on the future of automotive technology, and how Keyloop is driving innovation across the industry.

Drivetime is the global auto tech podcast dedicated to helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.