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DTC Podcast
DTC Newsletter and Podcast
677 episodes
17 hours ago
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
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All content for DTC Podcast is the property of DTC Newsletter and Podcast and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
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Marketing
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Episodes (20/677)
DTC Podcast
Ep 562: Low Maintenance Scaling: How Priority Bicycles grew to 25k units/year

Subscribe to DTC Newsletter - https://dtcnews.link/signup


Connor Swegle co-founded Priority Bicycles to build bikes that look good, ride great, and don’t require you to be a mechanic. From a Kickstarter that sold 1,500 bikes to 25,000/year today, he’s grown a DTC brand that rides differently — literally and strategically.


For DTC founders scaling from ~$5–50M looking to tighten marketing funnels, reduce wasted spend, and build real community.


Launched with a $565K Kickstarter campaign that validated product and story

  • Built a brand around low-maintenance belt drive bikes — a real differentiator in a crowded market
  • Why they ignore most attribution data and focus on 3 things: product views → add to cart → purchases
  • Slimmed down Meta spend and saw ROAS increase by tightening targeting
  • How community-led R&D helped launch the Bruiser with built-in demand


Who this is for: founders and marketers growing DTC product brands with real AOV


What to steal:

  • Don’t run campaigns unless your audience is already in a buying mindset
  • Measure funnel performance with just 3 steps: view → add → buy
  • Involve customers in product development, but don’t let them pick the color


Timestamps

00:00 Why Priority Cycles was created

03:00 Launching on Kickstarter and early traction

06:00 The low-maintenance bike differentiator

09:00 Building DTC trust through customer service

12:00 Simplifying brand positioning and wayfinding

15:00 Crowdsourcing product ideas and community involvement

18:00 Using customer insight vs platform data

21:00 Meta downshifts and rethinking paid efficiency

24:00 Incrementality, ROAS traps, and smarter funnel design

27:00 Understanding real customer motivations and tradeoffs

30:00 Entering the mountain bike market

33:00 Working with creators to co-develop products

35:00 Growth outlook and category expansion


Hashtags

#dtcpodcast #prioritybicycles #ecommercegrowth #marketingstrategy #dtcbrands #digitalmarketing #customeracquisition #growthmarketing #brandstrategy #directtoconsumer #bicycleindustry


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5 hours ago
35 minutes 5 seconds

DTC Podcast
Ep 561: Unwinding the Tactical Spin Cycle: How Pilothouse Builds Strategy That Scales

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Most DTC brands aren’t short on effort — they’re stuck in the tactical spin cycle: chasing hacks, optimizing in circles, burning time and team on things that used to work.


In this episode, Dave Steele (CEO) and Duncan Ferguson (Strategy Lead) unpack how Pilothouse breaks that loop — and why a proper strategy isn’t optional once you pass $5M.


For DTC brands trying to scale past tactics and actually build leverage.


What’s inside:

  • What the “tactical spin cycle” really is — and how to get out
  • The 3 parts of real strategy: diagnosis, how-we-win, cohesive execution
  • Why your team’s “best practices” might be killing growth
  • How to unify Meta, Google, Email + more into a single system
  • When to stop optimizing and start repositioning


👀 What to steal:

  • Use data to find your core challenge — not just a list of problems
  • Write a “how we win” statement that shapes every channel
  • Strategy = focus. If you're doing everything, you're doing nothing.


Unlock the BFCM Command Center: https://triplewhale.com/dtc


Timestamps

00:00 The shift in DTC and why strategy matters

03:00 The Tactical Spin Cycle and how brands get stuck

06:00 When optimizations stop working and market dynamics change

09:00 Product strategy vs growth strategy in modern DTC

12:00 What strategy actually means for brands

15:00 Identifying the core challenge before jumping into tactics

18:00 How “How We Win” statements align every channel

21:00 Good strategy vs bad strategy and finding leverage

24:00 Creating cross-channel coherence that compounds results

27:00 Avoiding promo dependency and algorithmic traps


Hashtags

#dtcpodcast #pilothouse #ecommercegrowth #marketingstrategy #dtcbrands #digitalmarketing #growthmarketing #brandstrategy #metaads #googleads #customeracquisition


Subscribe to DTC Newsletter - https://dtcnews.link/signup

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3 days ago
41 minutes 42 seconds

DTC Podcast
Bonus: How Nate Lagos Quadrupled Original Grain with Persona-Based CRO

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Nate Lagos just wrapped his first week as CMO of Adapt Naturals after a breakout run that saw him quadruple Original Grain’s revenue. In this episode, Nate joins Eric Dyck for whiskey and wisdom on persona-driven marketing, CRO as a growth engine, and why you don’t need 100 ads a week to win on Meta.


For DTC founders and marketers optimizing for LTV and profitable scale in 2025.

How to uncover true customer motivations and build actionable personas

CRO testing frameworks that compound results across ads, email, and retention

The “Better Than Black Friday” offer that boosted LTV by 30%

Creative volume vs. creative quality — where the real lever is

Building bundles and pricing for high-AOV buyers


If you’re a DTC founder, growth marketer, or a CMO looking to turn creative and CRO into profit levers, this episode is for you.


Timestamps

00:00 Better Than Black Friday Offer Strategy

02:00 Nate’s DTC Journey and Early Career

04:00 Scaling Original Grain and Persona Marketing

06:00 Creative Targeting and Sub-Persona Strategy

09:00 CRO Lessons and Split Testing Wins

12:00 The Creative Volume vs. Quality Debate

15:00 Why Customers Really Buy and Competitor Frames

17:00 Moving From Watches to Supplements

19:00 Best-Ever Offer and LTV Impact

22:00 Pricing Power, Inflation, and High-Ticket Bundles

24:00 New Channels, Offers, and Team Leadership

27:00 Remote Work, Management Style, and Alignment

29:00 Nate’s Creative Process and Mindset

31:00 Advice to Marketers: Do One Thing Exceptionally Well

33:00 Tactical and Practical Podcast Overview


Hashtags

#dtcpodcast #ecommerce #dtcmarketing #cromarketing #offerstrategy #lifetimevalue #metads #directtoconsumer #performancecreative #shopifybrands


Subscribe to DTC Newsletter - https://dtcnews.link/signup

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Work with Pilothouse - https://dtcnews.link/pilothouse

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5 days ago
34 minutes 41 seconds

DTC Podcast
Ep 560: Levelwear’s Pivot to DTC: From Golf Courses to Nine-Figure Wholesale to a Brand-First Ecommerce Play

Subscribe to DTC Newsletter - https://dtcnews.link/signup


https://levelwear.com


Hyman Ngo, SVP of Product & Marketing at Levelwear, joins us to talk through the brand’s evolution from a behind-the-scenes apparel manufacturer to a powerhouse in wholesale and licensing — and now, their pivot into DTC.


For brand leaders scaling from golf, wholesale, or licensing into consumer channels.


What we cover:

  • The real reason they acquired a customer’s brand — and how that changed their whole trajectory
  • Why golf was the launchpad: how credibility in elite U.S. clubs unlocked growth back home
  • How they scaled to 85 of the top 100 U.S. golf courses (and what that did for their reputation)
  • The role of licensing (MLB, NHL, PGA) in adding growth and brand legitimacy
  • How they finally built their brand narrative (“Team Over Everything” / “Who’s With You”) and why it’s now central to their DTC push


Who this is for: Brand operators in wholesale, licensing, or B2B looking to build emotional connection and consumer pull


What to steal:

  • Build credibility in a “clean” market (no legacy baggage) and use it to reposition back home
  • Treat brand story as an internal alignment tool — not just external marketing
  • Use licensing as a bridge, but don’t lose sight of your brand equity


Unlock the BFCM Command Center: https://triplewhale.com/dtc


Timestamps

00:00 Transitioning from manufacturing to a brand

02:15 Buying Levelwear and early operational challenges

04:40 Breaking into retail and managing order volume

07:20 Slow early growth and breakthrough in the US golf market

10:05 How Levelwear entered top golf courses

12:40 Evolution of golf culture and apparel trends

14:00 Sponsoring pro golfers and athlete partnerships

16:00 Expanding into licensed sports apparel

18:05 Fanatics partnership and industry comparisons

20:00 Crafting Levelwear’s brand message and manifesto

22:30 Launching the "Who's With You" campaign

24:15 Using streaming ads for brand awareness

26:10 How the brand story aligns across sports

27:40 Message consistency in B2B and retail channels

29:00 Levelwear’s path toward nine-figure revenue

30:30 DTC ambitions and where the brand goes next

32:00 Expanding into international golf markets

33:00 The future of independent retail in golf

34:00 Closing thoughts and next steps for Levelwear


Hashtags

#dtcpodcast #levelwear #golfapparel #sportsbusiness #directtoconsumer #ecommercegrowth #brandbuilding #athleisure #golfindustry #sportsmarketing


Subscribe to DTC Newsletter - https://dtcnews.link/signup

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1 week ago
35 minutes 53 seconds

DTC Podcast
Ep 559: 3 High‑Leverage CRO Moves Before Black Friday – with Jordan Gordon

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Welcome to the episode: we’ve got Jordan Gordon back on the mic — the guy leading email, retention and CRO at Pilot House, with 25 years in ecommerce under his belt.


Role‑Based Hook (for DTC growth/marketing audience):

For DTC founders & growth marketers scaling from $5M–100M in revenue, this is your CRO check‑list for Q4.


Here’s what we dig into:

  • Why your headline conversion rate is a shaky metric — and why “direct conversion” gives you better signal.
  • The one page type (your top product page) you can fix in time for Black Friday to move the needle.
  • How to push “bundling and recommendations” tools to unlock +8–30% lift in AOV with zero extra ad spend.
  • The eight choke‑points across homepage → category → PDP → cart/checkout you must optimize right now.
  • Real copy & button tips: How a tiny phrase (“Feel organic again”) can flip the homepage from meh to go‑time.


Who this is for: DTC brand leads, ecommerce CRO/optimization folks, retention & growth marketers who already run advertising and now need to tighten the funnel.


What to steal:

  • Run quick benchmark: Are you hitting 5‑7% Add‑to‑Cart, ~2% conversion, ~1.25% direct conversion in Shopify?
  • Pick your top 3‑5 PDPs and make them ultra‑fast (under 3s load) using a tool/tech stack like Niche.
  • Install a bundling/recommendation engine (like Rebuy) across the site and measure +8% lift in AOV by pushing “people like you bought this + add it” flows.


Timestamps

00:00 Highest Leverage CRO Insights for Q4

02:10 Benchmarking Add-to-Cart and Conversion Rates

04:45 Why Direct Conversion Is a Better Signal

07:00 Speeding Up PDPs with Niche for Instant Wins

10:05 Boosting AOV with Rebuy Bundling

13:00 The 8 Critical Website Choke Points

15:45 Optimizing Copy Around Key Conversion Areas

18:20 Homepage Strategy for High-Volume Traffic

21:40 What Big Brands Get Right on Their Homepages

24:30 Final Q4 CRO Checklist and Fast Wins


Hashtags

#dtcpodcast #q4ecommerce #cro #conversionrateoptimization #ecommercetips #shopifygrowth #blackfridayprep #aov #d2cbrands #onlinescaling


Subscribe to DTC Newsletter - https://dtcnews.link/signup

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Work with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF559

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

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1 week ago
28 minutes 2 seconds

DTC Podcast
Bonus: The Future Is Human: How to Scale Your Creator Marketing Program (Without Losing Trust)

Subscribe to DTC Newsletter - https://dtcnews.link/signup


Welcome to the DTC Podcast. Today we’re joined by Donatas Smailys, Co‑Founder & CEO of Billo, a creator‑marketing platform that helps DTC brands turn authentic creator videos into high‑performing ads.

Explore Billo

We dive into how brands can build a repeatable creator/content engine that integrates with ad funnels, why follower‑counts are becoming less relevant, how to brief creators with performance in mind, and why AI should support—not replace—human creators.


Key Takeaways

  • Why creator marketing must be treated as a systematic channel, not ad‑hoc influencer blasts
  • How to identify and match creators based on performance metrics (hook rate, CTR, ROAS) rather than follower size
  • The role of AI and data in briefing creators, generating content variants, and feeding back into ad performance
  • How brands at the $3‑M‑$10‑M revenue stage can structure the first 90 days of creator‑led campaigns
  • Why authenticity still matters: synthetic avatar creators may work short‑term but risk long‑term trust and accountability
  • The emerging concept of “Answer Engine Optimisation (AEO)” and how creator/social assets feed into future search ecosystems


Whether you’re a DTC brand marketer responsible for scaling ads, or a founder looking to build long‑term acquisition engines, this episode gives you a clear blueprint for building creator marketing into your growth stack.


Timestamps

00:00 AI brief generator and purchase data

02:05 Why Billo started content at scale

04:15 Creator marketing as a system

06:20 Andromeda and creative diversity

08:25 Segmenting by the why

10:30 Let creators experiment and avoid fatigue

12:35 AI influencers vs authenticity

14:40 Meta partnership ads and Spark ads

16:45 Answer Engine Optimization AEO

18:50 Future of authenticity and human only

20:55 First three months on Billo plan

23:00 Performance backed creator selection

25:05 Pricing and ad volume cadence

27:10 Data loops AI variations and reuse

29:30 Scaling creator content into paid


Hashtags

#DTCPodcast #CreatorMarketing #InfluencerMarketing #UGC #EcommerceMarketing #PaidSocial #MetaAds #PartnershipAds #SparkAds #Andromeda #PerformanceCreative #AnswerEngineOptimization #AEO #Whitelisting #TikTokMarketing #AdCreative #CustomerAcquisition #DirectToConsumer #BilloApp #MarketingPodcast


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1 week ago
31 minutes 22 seconds

DTC Podcast
Ep 558: Creative Strategy in the Andromeda Era: What Actually Works on Meta Now

Subscribe to DTC Newsletter - ⁠https://dtcnews.link/signup⁠


In this episode, we sit down with Aves, Creative Lead & Partnerships at Pilothouse Digital, to unpack how DTC brands must rethink their creative strategy in the age of Meta’s Andromeda algorithm.

For performance marketers and DTC founders scaling from $5–20M+.


Tactical Takeaways:

  • Why the “one winner ad” model no longer works in Meta’s current landscape
  • How to identify customer motivations (not just demographics) and map them to creative
  • A practical framework for testing hooks: swap visuals first, not just voiceovers or copy
  • How to build a full creative range — from low-effort UGC to high-budget studio work — for each persona
  • What creative audits should look like heading into Q4 and how to avoid “noise” in your ad account
  • Who this is for: DTC brand founders, heads of creative, performance marketers


What to steal:

  • Steal the “motivation-based segmentation” mindset in your ad strategy
  • Steal the 3–5 second visual hook test framework (visual first, audio later)
  • Steal the creative range checklist (iPhone shot → studio shot) to audit your account this week


Timestamps

00:00 Understanding Motivations and Creative Diversity

02:00 How Meta’s Andromeda Update Changed Creative Strategy

05:00 Building a Full Creative Range from UGC to Studio Content

07:00 Why Niching Down Helps You Scale Up

09:00 Moving Beyond “Winner” Ads and Budget Distribution

11:00 How to Research Audiences Using Reddit and Reviews

13:00 Avery’s Hook Testing Framework and Meta Insights

17:00 Common Creative Mistakes and Noise in Ad Accounts

19:00 How to Audit Creative Diversity for Q4 Success

21:00 Creative Audits, Partnerships, and Avery’s Process

23:00 Lessons from Hosting the Ad-Venturous Podcast


Hashtags

#DTCpodcast #AdVenturous #CreativeStrategy #MetaAds #AndromedaEra #PerformanceMarketing #AdCreative #Pilothouse #EcommerceGrowth #DigitalMarketing #CreativeTesting #AdOptimization #MarketingStrategy #UGC #AgencyLife


Subscribe to DTC Newsletter - https://dtcnews.link/signup

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Work with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF558

Follow us on Instagram & Twitter - @dtcnewsletter

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2 weeks ago
23 minutes 51 seconds

DTC Podcast
Bonus: How &Collar Uses Intelligems to Drive Growth with Pricing, Persona & Shipping Tests

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In this episode of the DTC Podcast, we talk with Ben Perkins, founder of &Collar — a men’s performance dress shirt brand that’s scaling smart by rigorously testing what works. Ben breaks down how they use Intelligems to uncover pricing and shipping threshold wins, and how they’re segmenting customers to align messaging and creative for maximum return.


What you’ll learn in this episode:

  • How a 4-way price test on a single SKU using Intelligems led to an extra $1.99/unit without conversion loss
  • The impact of testing free shipping thresholds ($75, $125, etc.) on AOV vs. conversion
  • How to define and target “recurring & required” customer personas for profitable acquisition
  • Why your core SKU may deserve more focus (50% of &Collar’s sales are still from their white dress shirt)
  • How to evaluate agency and team performance with contribution margin logic


If you’ve ever relied on intuition or competitors when setting prices or shipping offers, this episode will challenge you to test with precision — and scale what works.


Timestamps

00:00 – Price testing with Intelligems on &Collar’s best-selling dress shirts

03:00 – Founding story and early years of &Collar’s growth journey

06:00 – Post-pandemic market shifts and targeting “recurring & required” buyers

09:00 – SKU expansion challenges and focusing on the white shirt advantage

12:00 – Persona-based creative strategy and micro-segmentation for growth

15:00 – Discovering the $49.99 price sweet spot through A/B testing

18:00 – Testing free-shipping thresholds and increasing conversion rates

21:00 – Focusing on new customer acquisition and top-of-funnel strategy

24:00 – Always be testing: CRO roadmap and platform optimization

27:00 – Tracking profitability per visitor, product, and employee

30:00 – Long-term vision for &Collar and the road to a potential exit


Hashtags:

#DTCpodcast #Intelligems #AndCollar #PricingStrategy #ABTesting #EcommerceGrowth #DTCbrands #ConversionRateOptimization #ShopifyBrands #EmailMarketing #CustomerAcquisition #BusinessStrategy #Profitability #Ecommerce


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Work with Pilothouse - https://dtcnews.link/pilothouse

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2 weeks ago
30 minutes 41 seconds

DTC Podcast
Ep 557: Why People Buy:  CPG & DTC Brand Growth with Seth Waite

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Welcome to the DTC Podcast. Today, we’re joined by Seth Waite, Founder and Buyer Psychologist at Schaefer, where he helps CPG and food and beverage brands unlock growth by digging into the real reasons people buy.


In this episode, we cover:


Why knowing your customer via demographics isn't enough - the shift to behaviors, motivations, and jobs-to-be-done.


How to build a "Why People Buy Pyramid" for your brand and map messaging across basic needs, emotional values, personal growth, and community.


How to recognize true product-market fit in a DTC/CPG context (hint: when the only thing stopping you from selling more is budget).


Why targeting the small obsessed segment matters (the "kingpin strategy") and how that unlocks long-term scale and profitable growth.


Practical tips for talking to customers today - simple interviews, replacement questions, and how to turn qualitative insights into segmentation and messaging.


Best moments you'll want to scan for:

• "Demographics are interesting ... but they're not always insightful."

• "What you should be telling is the customer's story - these are the occasions you'll have with our product."

• "If the only reason why you're not selling more is money ... you've got product-market-fit."

• The breakdown of the Why People Buy Pyramid and how it applies to food and beverage brands.

• How brands like Oreo and Liquid Death illustrate layering of needs, emotional values, and community.


Whether you're launching a new DTC food brand, scaling a snack or beverage line, or trying to sharpen your segmentation and messaging, you'll walk away with concrete frameworks and a clearer path to growth.


00:00 - Introduction: Why People Buy

01:20 - From Sam's Club to Walmart: Studying Real Buyer Behavior

05:12 - Motivations vs. Demographics

12:15 - Oreo: How to Own a Category

18:03 - Brand Psychology, Packaging, and Subconscious Triggers

26:06 - What Product-Market Fit Actually Looks Like

32:28 - Tell Their Story, Not Yours

39:13 - How to Actually Get Insight (Without a $150K Research Budget)


#ConsumerPsychology #WhyPeopleBuy #CPGMarketing #BrandStrategy #ProductMarketFit #CustomerInsights #BehavioralScience #MarketingPsychology #FoodAndBeverage #DTCMarketing #MotivationBasedMarketing #EmotionalBranding #DataDrivenMarketing #OreoCaseStudy #LiquidDeathMarketing #FishwifeBrand #CustomerResearch #FounderStrategy #MarketingPodcast #DTCPodcast


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Work with Pilothouse - https://dtcnews.link/pilothouse

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3 weeks ago
44 minutes 16 seconds

DTC Podcast
Ep 556: Fix These YouTube Targeting Mistakes to Stop Wasting Money Building Top of Funnel Awareness

Subscribe to DTC Newsletter - https://dtcnews.link/signup


In this episode of the DTC Podcast, host Eric Dyck sits down with Dougie, Head of the Google team at Pilothouse, to unpack how DTC brands can and should use YouTube advertising more strategically — especially when trying to build awareness and capture new demand before peak periods such as BFCM.


Key moments & actionable insights

  • Why YouTube upper‑funnel campaigns often fail: mis‑targeted audiences, automated overrides, and device‑versus‑user mismatch.
  • How to set up placement, topic and keyword exclusions to avoid low‑quality traffic (e.g., gaming, ASMR, children’s content).
  • The importance of checking the actual served demographics in your audience reporting and comparing to your true converter demographics.
  • How optimising for new customer conversions (instead of all conversions) can yield significant gains (e.g., +50% new customers, +15% share of new customers via Google).
  • Why narrow geo‑targeting for awareness campaigns can improve measurability of incremental lift.
  • Why brand‑lift studies may not be the most reliable metric and what alternatives to use (brand search lift, remarketing behaviour, time‑on‑site post‑click).
  • Distinguishing between YouTube for pure awareness vs YouTube driving demand capture, and how budgets and measurement should differ accordingly.


Whether you’re a performance marketer at a growing DTC brand, or scaling marketing budgets and looking to break through awareness ceilings, this episode gives you tactical controls, audit steps and measurement frameworks to make your YouTube spend work harder.


Timestamps

00:00 – Why most advertisers are targeting the wrong audiences

02:10 – How misaligned content (like kids’ or gaming videos) wastes budget

05:00 – The sneaky Demand Gen setting sabotaging your audience

08:00 – How to force Google to find new customers only

11:40 – Using Audience Insights to audit your actual converters

14:00 – The evolution of YouTube as a top-of-funnel growth channel

17:00 – Why Brand Lift studies can’t be trusted and what to measure instead

18:40 – Narrower geo-targeting for better awareness results

20:00 – Step-by-step audit to fix your top-of-funnel YouTube campaigns


Hashtags

#YouTubeAds #GoogleAds #YouTubeMarketing #PerformanceMarketing #DTC #Pilothouse #MarketingPodcast #AdStrategy #DemandGen #DigitalAdvertising


Subscribe to DTC Newsletter - https://dtcnews.link/signup

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Work with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF556

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

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3 weeks ago
23 minutes 57 seconds

DTC Podcast
Bonus: How to Prove What’s Actually Working in Your Ad Spend — The Incrementality Mentality with Stella's Brenden Delarua

Subscribe to DTC Newsletter - https://dtcnews.link/signup


Hello and welcome to the DTC Podcast. Today’s guest is Brenden  Delarua, co‑founder of Stella, the measurement SaaS helping DTC brands convert media spend into real business growth through incrementality testing and media‑mix modelling (at a much lower price than a lot of other platforms).


https://stellaheystella.com

Follow Brenden on TikTok


Why this matters for DTC marketers & media buyers:

  • You’re under pressure to justify ad spend with profit, but your on‑platform ROAS doesn’t tell the full story.
  • Brenden walks us through how to build and run incremental testing (hold‑out studies) + media‑mix models so you allocate budget to channels that drive real growth.
  • We also dig into his view on channel incrementality: why CTV/YouTube often win, why branded search and retargeting may be traps, and how creative diversity and scaling methodology matter.


Key moments in this episode:

  • Why Brenden built Stella (the anxiety of hitting ROAS goals but not seeing P&L growth.)
  • How to set up hold‑out incrementality studies: picking regions, measuring revenue lift, ignoring on‑platform vanity metrics.
  • The “Always On Incrementality” concept: daily causal analysis across campaigns.
  • Creative diversity review: three‑word heuristic to test if your ads are too similar.
  • Campaign structure advice for Meta: testing vs scaling in two campaigns.
  • Hot take on measurement: many brands over‑complicate it (and overpay) without actionable clarity.
  • Future of media buying & AI: creative + measurement convergence.


If you’re a DTC brand owner, media buyer or marketing leader trying to squeeze more profit from your ad dollars, this conversation will give you a grounded, tactical framework to start measuring and scaling smarter.


Timestamps

00:00 – Why ROAS doesn’t mean ROI and the rise of incrementality

02:00 – How Stella helps DTC brands test true ad impact

06:00 – The myth of high ROAS campaigns and what’s really incremental

10:00 – Always-on incrementality and Stella’s AI dashboard

14:00 – Media mix modeling and improving accuracy for marketers

18:00 – Pricing transparency and making incrementality affordable

22:00 – Which ad platforms are actually incremental

26:00 – Why most marketers overcomplicate incrementality

27:00 – Brenden’s TikTok growth and its impact on Stella

30:00 – Meta’s Andromeda update and how creative drives results

36:00 – The future of AI and media buying


Hashtags

#dtcpodcast #incrementality #mediabuying #marketingstrategy #adspend #stella #digitalmarketing #ecommercegrowth #brandstrategy #advertisinganalytics #d2cbrands #metaads #googleads #tiktokmarketing #marketingmeasurement #roas #growthmarketing


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3 weeks ago
39 minutes 14 seconds

DTC Podcast
Ep 555: How Outway Got Back to Profitable 8-Figure Growth: Channels, Margins, & the Brand Moat Ahead

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Rob Fraser, founder of performance sock brand Outway, returns to the DTC Podcast to share how his business rebounded from flat growth to profitable eight-figure scale. Rob reveals exactly how Outway added Amazon, wholesale, and U.S. distribution, and why 2026 is all about community and brand.


This is a must-listen for brand owners scaling past $5M and trying to professionalize ops, expand markets, and stay profitable while doing it.


🔑 In this episode:

• How Outway treated the U.S. like a separate business unit — and why you should too

• Their 3-prong expansion strategy: Amazon, wholesale, and 3PL logistics

• The margin unlock that let them outspend competitors and return to profitability

• How Rob plans to build brand and community in the running space

• What changes when you hit 8-figures: cash flow, inventory planning, and team complexity

• Rob’s hot take on brand as the last defensible moat in DTC


If you're building a real business, not just chasing growth hacks, this episode is for you.


Timestamps

00:00 The future of brand and community building

02:40 Outway’s U.S. expansion and logistics challenges

05:30 Overcoming slow growth and finding new sales channels

09:10 Amazon vs DTC strategy and merchandising lessons

12:20 Profit focus, tariffs, and efficiency improvements

15:00 Scaling pains: hiring, inventory, and cash flow

18:00 Founder evolution and professionalizing the business

20:00 Building a Canadian brand and competing with U.S. giants

23:00 The return of brand and the power of community in 2026

29:00 Outway’s 2025–26 brand and running club strategy

33:00 Expanding in the U.S. and adapting creative for new markets

34:30 Balancing entrepreneurship and personal health

37:00 Living brand values through team culture

38:00 Rebranding from Endur to Outway and lessons learned

41:00 Founders, equity mistakes, and long-term thinking

43:00 Q4 readiness, demand signals, and Prime Day insights

46:00 Using AI tools like Sora for creative production

47:30 Future of streaming ads and creative reinvention

49:00 Closing thoughts on creativity and growth mindset


Hashtags

#dtcpodcast #outway #robfraser #ecommerce #brandstrategy #d2c #marketing #entrepreneurship #communitybuilding #scalingbrands #runningcommunity #founderstory #directtoconsumer


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4 weeks ago
49 minutes 30 seconds

DTC Podcast
Ep 554: Q4 Meta Strategy in the Andromeda Era: What’s Changed and How Smart Brands Are Adapting

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Hello and welcome to the DTC Podcast. Today we’re joined by Taylor and Jacob from Pilothouse to break down how Meta’s Andromeda engine is reshaping DTC paid advertising.


In this episode you’ll learn:

Why creative now is targeting — and how high‑performing DTC brands are shifting their media buying accordingly.

The 3‑3‑3 framework for testing ads in an Andromeda‑driven environment (three funnel stages × three distinct angle concepts × three formats).

How to restructure your ad account: fewer campaigns/ad sets, more ad‑level variation, and faster creative refreshes — plus what this means for your Q4 plan.

What this means specifically for subscription or newsletter models with short consideration cycles — how to leverage persona messaging and feed the machine.

Why old targeting hacks and incremental tweaks won’t cut it anymore — and what you should stop doing.


Whether you’re running e‑commerce, subscription, or service‑based DTC marketing, this episode gives you actionable frameworks and change‑management steps to align your creative and account structure with the latest Meta delivery technology.


Timestamps

00:00 – What is Andromeda and how Meta’s new retrieval engine works

04:00 – The role of Gem, Lattice, and sequence learning in Meta’s ad delivery

06:00 – How Andromeda is changing creative strategy for Q4 campaigns

08:00 – Why ad variety now matters more than small creative tweaks

10:00 – How to test and structure creatives effectively under Andromeda

12:00 – Simplifying campaign structure and letting AI optimize at the ad level

15:00 – Old vs. new media buying tactics and how performance patterns have shifted

17:00 – Why broader creative diversity leads to more winners in Andromeda

19:00 – Early Q4 insights and what brands should expect

20:00 – Framework for distinct angles and creative refresh cadence

23:00 – The evolution toward true marketing strategy over media-buying hacks


Hashtags

#MetaAds #AndromedaUpdate #PerformanceMarketing #DigitalAdvertising #MediaBuying #FacebookAds #CreativeStrategy #Q4Marketing #AdOptimization #MarketingPodcast


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1 month ago
24 minutes 20 seconds

DTC Podcast
Bonus: CTV for DTC: How Cantrip Drives Measurable Growth with Vibe.co’s Audience‑First Strategy

Subscribe to DTC Newsletter - https://dtcnews.link/signup


In this episode, Arthur Querou, founder of Vibe.co, and Adam Terry, CEO and co-founder of Cantrip Seltzer, unpack how Cantrip (a hemp/THC beverage brand) uses Vibe.co to turn streaming TV into a performance acquisition channel — not just branding. They dig into targeting, creative strategy, measurement, and scaling in a regulated vertical.


What you’ll hear:

  • Why CTV is more than just prestige — how hyper‑targeted performance TV delivers ROAS
  • How Vibe.co’s identity-first model differs from inventory-first CTV platforms
  • Creative strategies that work (and decay) in this new channel
  • Lessons in scaling — starting with retargeting, measuring incrementality, managing creative fatigue
  • The future: AI + hyper-personalization in TV ads


Key moments to listen for:

  • Adam’s early success in 3–4× ROAS within weeks of testing CTV
  • Arthur’s view that “Vibe buys identity first” as a core differentiator
  • Their predictions on AI-generated individualized ads
  • If you're a performance marketer or DTC founder curious about how streaming TV can actually move the needle — especially in restricted verticals — this is a must-listen.


Learn more about Vibe.co here:

http://vibe.co/


Timestamps

00:00 - How Vibe Differs from Other CTV Platforms

02:00 - Why Cannabis Brands Thrive on Vibe

04:00 - Measuring ROAS and Performance on Vibe

07:00 - Hyper Targeting and Buyer Profiles Explained

10:00 - How Cantrip Uses Data for Smart Targeting

12:00 - Scaling CTV Campaigns vs. Meta Ads

15:00 - Why TV Ads Build Trust and Prestige

17:00 - Buying Identity vs. Inventory in CTV

20:00 - Cantrip’s Path to Profitable CTV Ads

23:00 - Using AI Tools to Create Effective CTV Ads

25:00 - What Type of Creatives Work Best on CTV

27:00 - The Future of AI-Generated Ads on TV

29:00 - How Vibe Uses Household-Level Data for Targeting

32:00 - Hyper-Personalized Ads and The Future of Targeting

33:00 - Vibe’s Growth Story and CTV Momentum

35:00 - Incrementality, MMM, and Measuring CTV Success

36:00 - Cantrip’s Q4 Plans and the Rise of AI Creators

37:00 - How to Get Started with Vibe.co


Hashtags

#CTV #StreamingAds #PerformanceMarketing #DTC #AdTech #VibeCo #Cantrip #ConnectedTV #AIAds #MediaBuying #Programmatic #DigitalAdvertising #MarketingStrategy #BrandGrowth #AdPerformance


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1 month ago
39 minutes 6 seconds

DTC Podcast
Ep 553: How Dad Gang Scaled from 100k to 700k Hats Without Changing Their Simple Playbook

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In this episode of the DTC Podcast, Bart Szaniewski, co-founder of Dad Gang, returns to the DTC Podcast to explain how his brand scaled from 100k to over 700k hats sold — without changing a thing. No team. No fancy stack. Just staying consistent with community engagement, emotional storytelling, and founder hands on lean tools.


What you’ll learn:

The power of customer co-creation and community feedback loops

Why keeping the same tools and playbook can scale further than you think

How story-driven products and organic endorsements drive sticky growth

Tactics behind spontaneous but effective 48-hour product launches

Best moments:

How a boosted post helped launch the brand to 100k

The world tour tee and the deeper meaning in product

Turning organic athlete engagement into brand lift

The creative stack: iPhone, Canva, CapCut, and a story


If you're tempted to overhaul your marketing every 6 months, this episode will have you rethinking that urge.


Timestamps

00:00 Building Dad Gang from Garage to 700K Hats Sold

02:00 Keeping Growth Simple and Stress-Free

04:00 The Power of Community and Customer Feedback

06:00 Storytelling and Emotional Ads that Drive Connection

08:00 Turning Organic Wins into Paid Success

10:00 Product Launch Strategy and Creative Process

12:00 Easy-Mode Tools: Canva, CapCut, and AI for Creators

14:00 Authenticity, Athletes, and Future Growth


Hashtags

#DTCpodcast #DadGang #BartSzaniewski #EcommerceGrowth #ShopifyBrand #CommunityBuilding #FounderStory #DirectToConsumer #BrandMarketing #Entrepreneurship


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1 month ago
32 minutes 41 seconds

DTC Podcast
Ep 552: How to Use Amazon as Part of a Unified Growth Strategy

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In this episode of the DTC Podcast, we sit down with Rob from Pilothouse to break open how to view Amazon not as a silo, but as an integral part of your unified growth engine.


You’ll get tactical guidance on:

How to compute real contribution margin per SKU, accounting for FBA fees, fulfillment, packaging leakages

Why seemingly small tweaks (like packaging size) can move you down a fee bracket

The key metrics you should track (share of impressions, add-to-cart share, purchase share) to validate “loss-leading” campaigns

How to effectively attribute DTC ad spend lift into Amazon growth

When Amazon DSP (streaming / video) is worthwhile — and how to measure its downstream impact

How to optimize listings for AI assistants (e.g. “Rufus”) with backend attributes, FAQ content, and enriched metadata


Why listen?

If you manage paid acquisition across DTC + Amazon and feel like margin is slipping

If you want to build a strategy that doesn’t cannibalize your own channels

If you’re curious how Amazon DSP / AI assistants can realistically contribute to growth


Timestamps

00:00 – The Data Problem on Amazon

02:00 – How to Acquire Net-New Customers on Amazon

05:00 – Protecting Brand Integrity and Competing on Premium Terms

07:00 – Building Growth Strategies and Keyword Intent

10:00 – Balancing Paid vs. Organic Rank and Profitability

12:00 – Understanding Amazon Fees and Margin Optimization

15:00 – Amazon’s Role in a Unified Growth Strategy

17:00 – Leveraging Amazon DSP and Streaming Ads

19:00 – Measuring Meta’s Impact on Amazon Performance

20:00 – Optimizing for Rufus and the AI Search Shift


Hashtags

#AmazonAdvertising #EcommerceGrowth #DTCPodcast #AmazonStrategy #MarketplaceOptimization #Pilothouse #AmazonDSP #RetailMedia #EcommerceMarketing #UnifiedGrowth


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1 month ago
22 minutes 47 seconds

DTC Podcast
Bonus: Inside Meta’s Disruptor Playbook with AS Beauty: AI, Creators & Campaign Tactics for Q4

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This week on the DTC Podcast, we sit down with Jake Bailey, Head of Industry at Meta, and Scott Kramer, VP of Growth at AS Beauty, to explore the evolving dynamics of holiday performance marketing in 2025.


Jake leads Meta’s work with its exclusive Disruptors program, partnering with fast-moving, high-growth brands to push the boundaries of performance marketing. AS Beauty is one such brand — and Scott walks us through how they’ve used that collaboration to build one of their strongest Q4 playbooks yet.


Together, they break down how creators, AI-native tools, and smarter campaign structures are shaping more resilient and scalable customer acquisition strategies.


You'll learn:

How Meta’s Advantage+ and Partnership Ads are driving real DR performance

Why AS Beauty prioritizes incrementality over traditional ROAS

What creative diversification means in the age of AI and how to structure tests

How creator content is now integrated throughout the funnel — not just for awareness

Tactical insights on budget pacing, exclusions, creative testing, and campaign simplification


Whether you’re navigating Cyber 5 or building a long-term performance engine, this episode is packed with the playbook and proof points from two powerhouses in the space.


Timestamps

00:00 – Meta’s partnership with AS Beauty and the Disruptors team

02:00 – How AS Beauty drives growth across DTC, Amazon, and retail

04:00 – Testing, innovation, and Meta’s two-way learning loop

06:00 – Holiday 2024 challenges: uncertainty, tariffs, and consumer sentiment

09:00 – The “lipstick effect” and how beauty brands thrive in downturns

10:30 – Meta’s push toward value optimization and incrementality

13:00 – Practical ways to measure incrementality and track new customers

16:00 – Evolving partnership ads and creative diversification

19:00 – Holiday creative strategy and combining catalog + creator content

21:00 – Creators’ role across the funnel and authentic storytelling

23:00 – Modern campaign structures, retargeting, and consolidation

29:00 – Scaling spend safely during Cyber Week

32:00 – AI-generated creative: performance, ethics, and practical use

36:00 – Blending data with creativity for high-performing ads

38:00 – Inside Meta’s exclusive Disruptors program


Hashtags

#DTCpodcast #MetaAds #ASBeauty #DigitalMarketing #EcommerceGrowth #HolidayMarketing #PerformanceMarketing #AdStrategy #CreativeTesting #PartnershipAds #AIMarketing #Incrementality #FacebookAds #ReelsAds #MarketingPodcast #BlackFriday2024 #CyberMonday2024 #BeautyBrands #MarketingInnovation #DirectToConsumer


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1 month ago
40 minutes 10 seconds

DTC Podcast
Ep 551: Tesla to THC: How WYNK Engineered Explosive Growth in a Regulated Environment

To Subscribe to DTC Newsletter - https://dtcnews.link/signupAngus Rittenburg, cofounder of WYNK, didn’t start with a brand. He started with a problem: how do you legally and profitably distribute THC beverages in the fragmented U.S. cannabis market?In this episode of the DTC Podcast, we unpack how WYNK solved that problem through mechanical engineering, regulatory foresight, and operational creativity—from mobile production trailers to in-state dosing machines to navigating Meta ad bans.Try WYNK: https://drinkwynk.shopWhat you’ll learn:- Why mobile canning systems gave WYNK early market access- How hemp-derived THC opened retail and liquor store distribution- Ad strategies for cannabis brands under platform restrictions- Connecting QR-based sampling to retail conversion- DTC learnings that fueled retail expansionKey Topics:- Engineering compliance into your ops- THC vs Alcohol margins- Retailer education + event-based marketing- What Big Alcohol thinks about THC drinks- What success looks like in a future where alcohol and THC share shelves#DTC #Ecommerce #CPG #BeverageIndustry #AlcoholAlternative #BetterForYou #LowDose #Seltzer #RetailDistribution #Wholesale #GoToMarket #GrowthStrategy #DigitalAdvertising #FirstPartyData #EmailMarketing #RetailMedia #Rebates #FieldMarketing #BrandBuilding #FounderStory #EngineeringLeadership

0:00 — Introduction 00:51 — Tesla → THC & the Origin of Wink 03:15 — The 53-ft Mobile Canning Line 10:30 — Minnesota Unlocks Hemp-THC Distribution 14:52 — Why Beverages ‘Feel’ Like Beer 25:24 — The Age-Gate Ad Workaround 33:34 — The $13.5B OpportunitySubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletter

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1 month ago
44 minutes 49 seconds

DTC Podcast
Ep 550: Ad Library Teardown: Crown Affair’s Ritual-Driven Growth Strategy

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In this special edition of the DTC Podcast, we break down Crown Affair’s ad strategy, creative execution, and landing page experience. Hosted by Eric Dyck and joined by Aves, this teardown focuses on how the brand has scaled through a hero SKU, clean branding, and a ritual-based narrative that resonates with a premium beauty audience.


What You’ll Learn in This Episode

✔️ How Crown Affair uses a dry shampoo hero product to drive acquisition

✔️ Why the “ritual” brand positioning allows flexibility in product education and bundling

✔️ The importance of top-of-funnel clarity — and where their website messaging could improve

✔️ What makes their ad creative mix so effective (UGC, press badges, branded visuals)

✔️ Why they run retail-focused ads (Sephora) alongside DTC

✔️ How Instagram lifestyle content supports their ritual narrative

✔️ Tactical insights on bundle builders vs. in-cart upsells


Best Moments in the Episode

  • Breakdown of their “Crown” pun, brand aesthetic, and above-the-fold critiques
  • Why clean branding can still confuse users without contextual clarity
  • What makes their ad messaging tactile and emotionally resonant
  • How running to a dry shampoo SKU helps educate while differentiating
  • Thoughts on Instagram strategy beyond the grid: sell the lifestyle, not just the product
  • The risks and rewards of running top-of-funnel campaigns to retail stores


Why It Matters for DTC Operators

Crown Affair shows how premium brands can scale with clarity + ritual. By focusing on fewer SKUs, tighter messaging, and a flexible customer ritual, they’ve found a formula that blends high aesthetic with real-world traction. If you’re running a beauty, wellness, or ritual-based brand — this episode will show you where strategy meets execution.


Timestamps

00:00 – Intro: Crown Affair Live Brand Breakdown

02:00 – Why You Should Listen to Adventurous

04:00 – Website Audit: What’s a Three-Course Ritual for Hair?

08:00 – Ad Library Review: UGC vs. Branded Content

12:00 – Founder-Led Storytelling & The “Ritual” Concept

15:00 – The Glossier Comparison and Brand Persona

17:00 – Bundle Builders, AOV Strategy, and Upsells

18:00 – Instagram Strategy: Rituals Beyond Aesthetics

20:00 – Final Thoughts and Call for Brand Suggestions


Hashtags

#DTCPodcast #AKNF #CrownAffair #AdLibrary #BeautyMarketing #BrandBreakdown #HaircareBrand #EcommerceStrategy #AdCreative #DTCBrands


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1 month ago
21 minutes 42 seconds

DTC Podcast
Ep 549: The Future of Unified Commerce with Shopify's Head of Retail, Ray Reddy

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In this episode of the DTC Podcast, we break out of pure DTC and dive into the future of retail with Shopify’s VP of Retail, Ray Reddy. We explore how Shopify is transforming POS from a mere checkout tool into a full commerce operating system, unifying online and offline, unlocking customer data in-store, and embedding AI automation in the merchant workflow.


What You’ll Learn:

Why treating POS as an operating system (not just a terminal) opens new growth levers

How Shopify enables 50–60% customer identification in physical stores (via Live Lookup)

What technical challenges (tax, permissions, compliance) matter most in unified retail

How Shopify is integrating AI to automate catalog, imagery, and advisory tasks

The importance of choosing a commerce partner for the next 5–10 years


Best Moments / Key Themes:

Evolving POS from add-on to core product

The “unified data model” philosophy versus stitched integrations

Role of AI in freeing up founders to focus on growth

The customer experience transformation in stores

The migration trade-offs and how Shopify approaches them

Whether you’re a DTC brand exploring brick‑and‑mortar or a retail brand scaling omnichannel, this episode is full of tactical thinking about infrastructure, identity, and future proofing.


Timestamps:

00:00 Shopify POS as an operating system

04:00 How Shopify’s POS evolved beyond an add-on

08:00 Why offline retail remains a massive opportunity

12:00 Unified commerce and eliminating system complexity

17:00 Unlocking customer data and personalized retail experiences

24:00 Building with platform primitives and enabling innovation

25:00 How AI is transforming Shopify’s POS and merchant support

31:00 Preparing for the next major tech shift in commerce


Hashtags:

#Shopify #POS #RetailTech #UnifiedCommerce #EcommerceStrategy #Omnichannel #RetailInnovation #AIFuture #ShopifyPOS #DTCpodcast #DirectToConsumer #RetailTransformation #AIinRetail #CommerceTrends #ShopifyTips


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1 month ago
34 minutes 11 seconds

DTC Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co