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Estate Agency X - The Leading Estate Agents Of The World
Iceberg Digital
111 episodes
1 week ago
Send us a text When culture is strong, the numbers follow. Recorded live at EAX 10 'Lead Without Limits', Rob Brady hosts a world-class panel of independent agency owners who go beyond theory and share what actually drives performance in today’s market. Abigail Grey, Katie Cromwell, Chris Ellis, Shane Harris and Matt Giggs unpack the leadership rituals that make values real, from recognition that changes behaviour to coaching that unlocks performance at every level. They speak candidly about ...
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Entrepreneurship
Technology,
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All content for Estate Agency X - The Leading Estate Agents Of The World is the property of Iceberg Digital and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Send us a text When culture is strong, the numbers follow. Recorded live at EAX 10 'Lead Without Limits', Rob Brady hosts a world-class panel of independent agency owners who go beyond theory and share what actually drives performance in today’s market. Abigail Grey, Katie Cromwell, Chris Ellis, Shane Harris and Matt Giggs unpack the leadership rituals that make values real, from recognition that changes behaviour to coaching that unlocks performance at every level. They speak candidly about ...
Show more...
Entrepreneurship
Technology,
Business
Episodes (20/111)
Estate Agency X - The Leading Estate Agents Of The World
Building a Business That Doesn’t Rely on You | EAX 10 Live World Class Agency Panel ( With Holly Boylan, Dave Gibbons, Daren Cope, Sarah Driscoll
Send us a text Freedom isn’t stepping away. It’s building something that works without you. Part 3 recorded live at EAX 10 'Lead Without Limits', Mark Burgess and Rob Brady host, this world-class panel brings together four leaders at different stages of the ownership knowledge journey to share what actually happens when you stop being the bottleneck. Holly Boylan, Dave Gibbons, Daren Cope, and Sarah Driscoll speak candidly about delegation, leadership and the uncomfortable identity shift from...
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1 week ago
48 minutes

Estate Agency X - The Leading Estate Agents Of The World
Culture That Drives Performance | EAX 10 Live World Class Agency Panel ( With Abigail Grey, Katie Cromwell, Chris Ellis, Shane Harris & Matt Giggs)
Send us a text When culture is strong, the numbers follow. Recorded live at EAX 10 'Lead Without Limits', Rob Brady hosts a world-class panel of independent agency owners who go beyond theory and share what actually drives performance in today’s market. Abigail Grey, Katie Cromwell, Chris Ellis, Shane Harris and Matt Giggs unpack the leadership rituals that make values real, from recognition that changes behaviour to coaching that unlocks performance at every level. They speak candidly about ...
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3 weeks ago
44 minutes

Estate Agency X - The Leading Estate Agents Of The World
From £140k to £700k | The Keystone Story (EAX 10 Live Interview with Ben Roberts)
Send us a text This is Part 1 of our three-episode EAX10 Special Series. If you missed EAX10, this live interview brings you straight into the room. Rob Brady sits down with Keystone Director Ben Roberts to explore how a small £140k agency became a £700k+ market leader and the mindset shifts that made it possible. Instead of a highlight reel, Ben shares the real turning points: the reset that changed everything, the moment clarity arrived, and the decisions that helped Keystone step into prem...
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1 month ago
31 minutes

Estate Agency X - The Leading Estate Agents Of The World
Building A Human-Centered Estate Agency With Rob Webb
Send us a text What does survival really look like in estate agency? In this episode, Kinetic Estate Agents director Rob Webb shares his journey from corporate pressure to building a culture-first independent agency that prioritises autonomy, wellbeing, and real results over ego. Rob reveals what 2008 taught him about stock, pricing, and honesty, why he left the corporate machine, and how Kinetic built a team that stayed because the culture worked—not because targets dictated it. He also open...
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1 month ago
50 minutes

Estate Agency X - The Leading Estate Agents Of The World
Why Gut-Feel Recruitment Is Costing You Growth with Josh Rayner
Send us a text Hiring on gut instinct is costing estate agents time, money, and growth. In this episode of The Estate Agency X Podcast, Josh Rayner — Founder of Rayner Personnel and Inside Talent, shares how a culture-first, AI-powered approach to recruitment helps agencies hire people who perform, stay and scale. Discover how to move from desperate hiring to a system built on planning, profiling, and psychometrics. Josh explains how to define a real culture that candidates can feel, not...
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2 months ago
40 minutes

Estate Agency X - The Leading Estate Agents Of The World
Rebuilding an Estate Agency That Lasts
Send us a text From an online false start to a thriving 400-unit managed book, brothers Matt & Neil Baldock share how they rebuilt their estate agency around lettings, systems, and people. After six years outside the industry, Neil returned to join Matt in creating a values-led, community-driven business that now leads in HMO and professional co-living. We explore how lettings became their ballast for steady growth, why structured hiring and emotional intelligence transformed their team a...
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2 months ago
1 hour 3 minutes

Estate Agency X - The Leading Estate Agents Of The World
The Blockbuster Moment for Estate Agency
Send us a text When ten AI scouts prospect thousands of properties in under a minute, the rules of estate agency change overnight. In The Blockbuster Moment for Estate Agency, Mark and Rob break down the first AI workflow that truly shifts the economics of running a branch, from live-market scouting to personalized outreach at scale. Discover how to flip your model, raise revenue per employee and redeploy human time to the work that actually wins instructions. We cover EXA 10 insights, t...
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3 months ago
45 minutes

Estate Agency X - The Leading Estate Agents Of The World
TikTok, Truth & Transformation With Megan Eighteen
Send us a text Breaking barriers isn’t just what Megan Eighteen does, it’s who she is. From her “accidental” start in estate agency as a temp between ski seasons to becoming the youngest ever ARLA president, Megan’s journey rewrites the industry playbook. In this episode, she opens up about managing 14 offices single-handedly during COVID, hitting burnout, and how that experience led to a complete transformation, personally and professionally. From losing seven stone and finding balance to be...
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3 months ago
58 minutes

Estate Agency X - The Leading Estate Agents Of The World
Closing The Execution Gap With Simon Gates
Send us a text Why do some estate agents thrive while others stall, even with the same tools and knowledge? In this episode, Simon Gates, industry consultant to 200+ agencies—reveals how closing the execution gap turns ideas into results. Starting his career at 16 during the 2007 crash, Simon learned early that success isn’t about knowing what to do, but acting faster and smarter than the competition. You’ll discover: Why every appraisal is worth £1,000How data uncovers hidden conversion...
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4 months ago
55 minutes

Estate Agency X - The Leading Estate Agents Of The World
Delegation, Decisions & Unstoppable Growth With Marc Wood & Shane Harris
Send us a text Marc and Shane, co-founders of Harris + Wood Estate Agents, are living proof that it’s not about history, it’s about vision, clarity and action. In this episode, they share the full story of how they launched one of the UK’s most exciting independent agencies, growing from three people to 47 staff across three offices, plus a mortgage business, all without a traditional blueprint. Their story challenges everything you think you know about partnerships, planning and profit. Befo...
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4 months ago
48 minutes

Estate Agency X - The Leading Estate Agents Of The World
Built on Her Own Rules
Send us a text What does it take to walk away from a toxic workplace and build an estate agency entirely on your own terms? Julie Burns knows. After 15 years in property feeling “spoken down to” and controlled, she left it all behind, swapping sales for a master’s in photography, travelling to Palestine, and working on film sets. Those experiences reshaped her view of work, leadership, and freedom. When she returned, she did it differently. Naming her agency after a Viking warrior goddess, sh...
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5 months ago
1 hour

Estate Agency X - The Leading Estate Agents Of The World
Built to Last and Brave Enough to Change
Send us a text What does it take to build and sustain a thriving independent estate agency for over three decades? Mark and Jacqui from Jacksons Estate Agents reveal their extraordinary journey from the pre-internet era through to today's AI revolution. Their story begins with Mark's humble entrance into the property world, volunteering weekends at an agency after buying his first home, eventually founding his own franchise in 1992. Jacqui, initially planning to temporarily manage the office...
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5 months ago
54 minutes

Estate Agency X - The Leading Estate Agents Of The World
Escaping the 60-Hour Trap
Send us a text Thirty years in estate agency teaches you some hard truths. For Matt Giggs, one stands above all, you must choose between being an exceptional estate agent or building a business that works without you. The relentless 60+ hour weeks of estate agency demand total commitment, yet many practitioners find themselves trapped in a cycle where they ARE the business. When Matt started Giggs & Co in 2012, he deliberately avoided this trap by immediately hiring a team rather than tr...
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6 months ago
53 minutes

Estate Agency X - The Leading Estate Agents Of The World
Selling With Soul in a Central London Market
Send us a text What does it take to thrive as an independent estate agency in the heart of London for over 22 years? Rob Hill, founder of Greater London Properties, reveals the surprising journey that transformed a temporary six month venture into a flourishing business with central London offices in Soho and Bloomsbury. Rob's story begins with an unexpected twist, armed with nothing but a Sainsbury's bag full of keys and a mobile phone, he entered the industry almost accidentally after 9/11...
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6 months ago
52 minutes

Estate Agency X - The Leading Estate Agents Of The World
Not Everyone’s Your Client
Send us a text What happens when you dare to charge what you're truly worth? Laura Howey's journey from struggling estate agent to thriving business owner reveals the transformative power of mindset and vision. Laura co-started Love Property during the 2008 recession with modest goals, earn enough to avoid returning to corporate banking and have flexibility for her young children. For nearly a decade, she operated like countless other independent agents, working long hours, charging in...
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6 months ago
49 minutes

Estate Agency X - The Leading Estate Agents Of The World
Surviving Staff Issues, Fees & Burnout
Send us a text What happens when an estate agency owner realizes their business is controlling them instead of the other way around? Chris Ellis of Harrisons Homes shares his remarkable transformation story on this eye-opening episode of Estate Agency X. Having fallen into estate agency in 2004 and later purchasing Harrison Homes in 2016, Chris openly reveals how he nearly reached breaking point. After experiencing a devastating exodus of staff during the pandemic when five out of seven team...
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7 months ago
41 minutes

Estate Agency X - The Leading Estate Agents Of The World
Built to Break the Rules
Send us a text What if your agency model wasn’t just outdated, it was holding you back? In this episode, we sit down with Ian Macbeth and Mike Robson, the founders of Avocado Property, a brand now recognised across the UK for doing estate agency completely differently. No offices. No suits. No scripts. Just standout results, local leadership, and a system that lets agents earn more by being more of themselves. Launched with borrowed time and big belief days before the UK’s first lockdown, Avo...
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7 months ago
1 hour 4 minutes

Estate Agency X - The Leading Estate Agents Of The World
The Hidden Power of an Integrator in Estate Agency
Send us a text Running a successful self-employed estate agency requires far more than just selling skills and a higher commission split. Holly Boylan, Operations Director at The Avenue, pulls back the curtain on what really makes their model work for agents earning six-figure incomes while maintaining genuine work-life balance. After starting as an agent with Purple Bricks in 2019, Holly transitioned to The Avenue where she discovered a critical gap: "We had no systems, we had no infrastruc...
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8 months ago
56 minutes

Estate Agency X - The Leading Estate Agents Of The World
More Profit, Less Work | How to Build an Agency That Runs Itself
Send us a text What happens when a non-industry entrepreneur buys an estate agency? Dave Gibbons joins Estate Agency X to share the eye opening reality of transforming a struggling estate agency into a thriving operation by completely bucking traditional industry practices. Dave's journey began with a misconception, he purchased an agency thinking it would provide a "black book" of property opportunities for his development business. What he found instead was a business model trapped in the ...
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8 months ago
42 minutes

Estate Agency X - The Leading Estate Agents Of The World
The Second Climb Begins
Send us a text What happens when the summit you’ve spent years climbing isn’t where you’re meant to be? In this powerful episode, Dan Cohen shares his journey from Sales Director at a 15 branch agency to launching his own values driven business, You, Me and Property. After playing a pivotal role in the management buyout and growth of Paul Carr Estate Agents, Dan made the courageous decision to step away, not because he was done, but because he was ready to start again on his own terms. ...
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9 months ago
1 hour 5 minutes

Estate Agency X - The Leading Estate Agents Of The World
Send us a text When culture is strong, the numbers follow. Recorded live at EAX 10 'Lead Without Limits', Rob Brady hosts a world-class panel of independent agency owners who go beyond theory and share what actually drives performance in today’s market. Abigail Grey, Katie Cromwell, Chris Ellis, Shane Harris and Matt Giggs unpack the leadership rituals that make values real, from recognition that changes behaviour to coaching that unlocks performance at every level. They speak candidly about ...