In this episode, Laura speaks to Lucy from the Hair Ott Whitely branch about the importance of customer consultations.
Lucy talks us through how she approaches different types of consultation, how to manage potentially tricky clients and shares her extensive knowledge of products.
All content for Feel-Good Hairdressing is the property of Feel-Good Hairdressing and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, Laura speaks to Lucy from the Hair Ott Whitely branch about the importance of customer consultations.
Lucy talks us through how she approaches different types of consultation, how to manage potentially tricky clients and shares her extensive knowledge of products.
In this episode, Laura speaks to Lucy from the Hair Ott Whitely branch about the importance of customer consultations.
Lucy talks us through how she approaches different types of consultation, how to manage potentially tricky clients and shares her extensive knowledge of products.
On the final episode of this season of the Feel Good Hairdressing Podcast, Laura and Otto are doing a deep dive into customer service - arguably one of the most important elements of running you salon!
This week, Laura's flying solo to talk all about receptionists and why they're so important to a salon.
If you're a salon that doesn't currently have a receptionist, Laura shares lots of practical tips that any team member can use to make sure your clients are always being looked after.
In this episode of the podcast, Laura and Otto are going to be delving deep into the world of the salon owner - they talk about systems, team, passion, and energy, and of course, their own experiences of owning salons.
In this episode of the Feel-Good Hairdressing podcast, your virtual salon companion, Laura and Otto are talking all things consultant hairdressing!
Get ready to uncover the secret of what makes an exceptional hairdresser, as well as the insider tips you won't find anywhere else.
For our first episode, we're starting at the very beginning and talking about all thing’s assistants and apprentices. For us, apprenticeships are the best route into a successful career in hairdressing but of course other routes are available!
Apprenticeships can be exciting and overwhelming, not just for the apprentice, but also the Salon Owner…
In this episode, Laura speaks to Lucy from the Hair Ott Whitely branch about the importance of customer consultations.
Lucy talks us through how she approaches different types of consultation, how to manage potentially tricky clients and shares her extensive knowledge of products.
