What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician...
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What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician...
The 3–5 Metrics That Matter Most in Fixed Ops (And Why Everything Else Is Noise) with Pete Carusone & Ed Roberts
Fixed Ops Roundtable
22 minutes
1 week ago
The 3–5 Metrics That Matter Most in Fixed Ops (And Why Everything Else Is Noise) with Pete Carusone & Ed Roberts
What if the biggest opportunity in your fixed ops department isn’t working harder… but seeing clearer? In this episode of the Fixed Ops Roundtable, I’m joined by Pete Carusone, President & CEO of VisionAST, and Ed Roberts, COO of Bozard Ford Lincoln, for a real, no-nonsense conversation about why how we look at our numbers matters just as much as what we’re measuring. We dig into a hard truth many dealers don’t want to admit: most of us are still managing fixed operations in the rearview ...
Fixed Ops Roundtable
What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician...
