What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician...
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What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician...
Why Video MPIs Are Now Table Stakes in Fixed Ops with Joe Shaker of TruVideo
Fixed Ops Roundtable
25 minutes
2 weeks ago
Why Video MPIs Are Now Table Stakes in Fixed Ops with Joe Shaker of TruVideo
If you think video MPIs are “just another tool,” this episode might completely change how you see fixed ops. In this episode, I sat down with Joe Shaker of TruVideo, alongside Sarah Vantine, and what unfolded was less about software… and more about human behavior. Trust. Transparency. Communication. The stuff we all talk about, but rarely execute at scale. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Joe isn’t just a vendor voice. He’s a dealer. And ...
Fixed Ops Roundtable
What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician...
