In this episode of the Forge Contractor Podcast, the conversation takes an honest, unfiltered look at leadership, governance, and the real work behind running a meaningful Annual General Meeting as a growing contractor-led company.
With Ridgeline’s AGM only days away, the discussion opens with the tension many founders feel when stepping into a more structured, formal leadership environment, moving from informal conversations and surface-level financial reviews into a fully agenda-driven meeting with accountability, metrics, and outside advisory input. For the first time, the Forge team is stepping in as an advisory board, including a designated chair, creating both excitement and intimidation for a CEO used to leading from the front.
The episode explores why so many contractors underestimate AGMs, how poorly structured meetings create confusion and conflict, and why strong leadership doesn’t mean controlling the room, it often means creating space to listen. The conversation digs into the value of outside perspective, board experience, and learning how to receive critique without immediately tying it to personal identity.
From there, the dialogue goes deeper into emotional maturity, tone, and conflict. The hosts unpack why legitimate feedback often gets dismissed when delivered poorly, how insecurity shows up in leadership reactions, and why perception, even when inaccurate, still needs to be addressed. Drawing from personal experience in business, marriage counseling, and board environments, the episode highlights the difference between positional critique and personal attack, and why leaders must learn to separate the two.
Tone becomes a central theme, how it shapes meetings, relationships, and outcomes. The conversation reflects on why leaders often regret how they spoke more than what they said, how emotional state affects communication, and why high-stakes meetings require as much mental preparation as strategic planning. Practical analogies from roofing, icy roads, and physical risk reinforce the idea that awareness, preparation, and restraint are critical when navigating difficult conversations.
The episode also wrestles with governance questions many small businesses face but rarely articulate:
Who should be in the room for an AGM?
When should team leads observe versus participate?
How do you balance transparency with productivity and context?
Rather than offering rigid answers, the discussion emphasizes intentional structure, segmenting meetings, clarifying roles, and ensuring decisions are clearly communicated to the broader team afterward.
The episode closes with a focus on outcomes and implementation. Vision, accountability, metrics, and role clarity only matter if they lead to action. From recording and transcribing meetings to creating clear follow-ups and strategic plans, the conversation reinforces that the real value of leadership meetings is found not in inspiration alone, but in execution.
This episode is a candid look at what it takes to mature as a leader learning to listen, receive feedback, manage emotion, and build systems that allow a company to grow with clarity, trust, and alignment.
Original theme music composed and performed by - Ben Smith
Produced by - Seth Steward Productions
Co-produced by - Kalen Wookey
Website: https://forgealliance.ca/
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