All content for Founder Chats is the property of Baremetrics and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Each week we sit down with a different founder to talk shop. Get honest, insightful looks in to how other founders run their businesses.
The Ultimate SaaS Onboarding Playbook with Justin Hammond
Founder Chats
34 minutes 12 seconds
3 months ago
The Ultimate SaaS Onboarding Playbook with Justin Hammond
This week Luke Marshall, CEO of Baremetrics, sat down with Justin Hammond, B2B SaaS growth strategist with 10+ years scaling high-growth companies. You'll hear about why competitors sign up for trials just to study your onboarding flows, how to identify the "golden pathway" actions that predict conversion, why trigger-based emails beat time-based drips, and the concierge onboarding strategy that dramatically reduces churn.
Founder Chats
Each week we sit down with a different founder to talk shop. Get honest, insightful looks in to how other founders run their businesses.