Funky Flywheels Show – der Podcast für B2B SaaS- & AI-Founder zwischen 1–10 Mio. ARR.
Björn W. Schäfer | Entrepreneur, Business Angel & Book Author
130 episodes
2 days ago
Startups test dozens of AI tools, but most teams end up overwhelmed and go back to square one. Stacked tools, no adoption, no real impact. One founder told me: “AI was supposed to make sales easier. It only added complexity.” Theresa Engl (VP Sales) and Lars Thalmann (GTM & Growth) have seen and tested a lot - and built a focused AI stack that actually works. After scaling to 150+ enterprise clients, they share what really moved the needle in 2025 and what’s coming in 2026. 1. The Notetak...
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Startups test dozens of AI tools, but most teams end up overwhelmed and go back to square one. Stacked tools, no adoption, no real impact. One founder told me: “AI was supposed to make sales easier. It only added complexity.” Theresa Engl (VP Sales) and Lars Thalmann (GTM & Growth) have seen and tested a lot - and built a focused AI stack that actually works. After scaling to 150+ enterprise clients, they share what really moved the needle in 2025 and what’s coming in 2026. 1. The Notetak...
Customer Success von 0 aufbauen: Das Playbook – CS-Teamaufbau bei WorkFlex - EP 125 🇩🇪 | Classics mit Cara Benecke
Funky Flywheels Show – der Podcast für B2B SaaS- & AI-Founder zwischen 1–10 Mio. ARR.
33 minutes
1 month ago
Customer Success von 0 aufbauen: Das Playbook – CS-Teamaufbau bei WorkFlex - EP 125 🇩🇪 | Classics mit Cara Benecke
In dieser Classics-Episode der Funky Flywheels Show spricht Björn W. Schäfer mit Cara Benecke, Leiterin Customer Success bei WorkFlex, über den strukturierten Aufbau von Customer Success in frühen B2B-SaaS-Startups. Was du lernst: Warum Cara erst 6 Monate Sales + CS parallel machte (und warum das der Schlüssel war)Der "Sales & CS Win Channel": Vermeidung klassischer GTM-Silos von Tag 1Hiring-Strategie: Junior vor Senior – warum und wannOnboarding-Automatisierung für verschiedene Kundenseg...
Funky Flywheels Show – der Podcast für B2B SaaS- & AI-Founder zwischen 1–10 Mio. ARR.
Startups test dozens of AI tools, but most teams end up overwhelmed and go back to square one. Stacked tools, no adoption, no real impact. One founder told me: “AI was supposed to make sales easier. It only added complexity.” Theresa Engl (VP Sales) and Lars Thalmann (GTM & Growth) have seen and tested a lot - and built a focused AI stack that actually works. After scaling to 150+ enterprise clients, they share what really moved the needle in 2025 and what’s coming in 2026. 1. The Notetak...
