
Today, I’m joined by Stan Hill, Executive Director of Pharmacy Services at MemorialCare in Orange County, California. Stan has built a remarkable career from the ground up — starting as a pharmacy clerk before becoming a technician, critical care pharmacist, and now a hospital pharmacy leader overseeing multiple facilities. In this episode, we explore how frontline experience shapes leadership, the hidden operational and compliance risks many hospitals overlook, and how data, culture, and accountability can transform pharmacy operations.
00:00–01:35 — Guest intro & career background
01:35–04:35 — How frontline experience shaped leadership
04:35–09:23 — How Stan evaluates risk
09:23–15:21 — Hidden operational & compliance risks
15:21–19:59 — Spotting process breakdowns
19:59–26:01 — Accountability & culture
26:01–33:07 — Role of systems, data & tech
33:07–39:59 — What makes dashboards useful
39:59–45:02 — Leadership advice for new pharmacy leaders