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Growth Igniters® Radio
Pam Harper & Scott Harper
395 episodes
6 days ago
Join global keynote speaker, author, and business leadership advisor Pamela S. (“Pam”) Harper, Founding Partner and CEO of Business Advancement Inc., and her business partner/husband D. Scott (“Scott”) Harper, a global innovation advisor, for thought-provoking conversations with visionary leaders who are changing the face of business. Established in 2015, Growth Igniters® Radio has been named a top business podcast in 2022, 2023, and 2024 by the PopCon Podcast Awards and Thinkers 360 Thought Leaders. Each week, a new show focuses on sparking fresh insights, inspiration, and immediately useful ideas to take you and your organization to new heights of innovation, transformation, and game-changing growth in this rapidly changing world.
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Management
Business,
Marketing,
Entrepreneurship
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All content for Growth Igniters® Radio is the property of Pam Harper & Scott Harper and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join global keynote speaker, author, and business leadership advisor Pamela S. (“Pam”) Harper, Founding Partner and CEO of Business Advancement Inc., and her business partner/husband D. Scott (“Scott”) Harper, a global innovation advisor, for thought-provoking conversations with visionary leaders who are changing the face of business. Established in 2015, Growth Igniters® Radio has been named a top business podcast in 2022, 2023, and 2024 by the PopCon Podcast Awards and Thinkers 360 Thought Leaders. Each week, a new show focuses on sparking fresh insights, inspiration, and immediately useful ideas to take you and your organization to new heights of innovation, transformation, and game-changing growth in this rapidly changing world.
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Management
Business,
Marketing,
Entrepreneurship
Episodes (20/395)
Growth Igniters® Radio
How Wishing Can Move Your Company Into a Promising Future
6 days ago
10 minutes 12 seconds

Growth Igniters® Radio
Juggling Competing Priorities at the Holidays
1 week ago
31 minutes 38 seconds

Growth Igniters® Radio
Build What’s Next – Even in the Face of Uncertainty
2 weeks ago
10 minutes

Growth Igniters® Radio
A Surprising Way to Bring Certainty to M&A Uncertainty
3 weeks ago
36 minutes 48 seconds

Growth Igniters® Radio
Get To The Heart Of What You Really Want
1 month ago
9 minutes 54 seconds

Growth Igniters® Radio
Finding Moments of Joy in the “Messy Middle”
1 month ago
34 minutes 36 seconds

Growth Igniters® Radio
Detecting Early Signals of Important Change Before It Happens
We’re revisiting our timeless conversation with Professor Rita Gunther McGrath, one of the world’s top experts on strategy and innovation, just ranked #7 in the 2025 Thinkers50 Distinguished Achievement Awards. She shares how detecting early signals of important change can help you take advantage of major shifts before they happen.
Rita is consistently ranked among the top 10 management thinkers in the world by the prestigious Thinkers50. She is a trusted partner and strategic advisor to the C-suites of many of the country’s biggest and most well-known companies – especially as they work to grow, evolve, reinvent themselves, and see around corners. Our conversation with her is based on her book, Seeing Around Corners: How to Spot Inflection Points Before They Happen.
During our conversation, Rita shares why 10X shifts in the business landscape (she calls “inflection points”) can seem sudden, even when they’re not. She also shares the key to distinguishing between real signals of a disruptive inflection point and “noise.”  In addition, we discuss how creating a wide network of open conversations can enable you to and your team to discover early trends that can grow into game-changing business innovations. And finally, we discuss three immediately useful ideas your leadership team can use to see around corners and position you for your next level of success.
The most significant challenge is often not seeing the trends. The harder thing is to bring the organization along with you. | Rita Gunther McGrath
This week on Growth Igniters® Radio, we discuss:

* Why 10X shifts in the business landscape (known as inflection points) can seem sudden
* The key to distinguishing between real signals of a disruptive inflection point and “noise”
* The critical importance of creating a wide network of open conversations that can reveal early trends that can grow into game-changing business innovations
* Three immediately useful ideas your leadership team can use to see around corners and position you for your next level of success

Resources for This Episode

* Read more about Rita McGrath and connect with her on LinkedIn
* Learn more about Rita’s Book, Seeing Around Corners, including a 1-minute trailer video
* Visit PamHarperSpeaks.com to find out more about her new keynote “Break Orbit: Leading for Long-Term Growth in a Short-Term World”

Accelerate to YOUR Next Level of Success
Thanks for listening to Growth Igniters® Radio. If you enjoyed this episode, spread the good word! Just leave a quick review wherever you get your podcasts and share on LinkedIn or Facebook.

Join us on Show more...
1 month ago
34 minutes 22 seconds

Growth Igniters® Radio
The “Upside of Disruption” Rediscovered
We speak with global disruption expert Terence Mauri about how disruption can be a powerful force for growth, innovation, and renewal. This kind of flexible thinking is especially important in a business environment filled with disruptive forces. It can help us discover ways to adapt to the unknown and thrive.
Yes, we’re hearing from CEOs that AI and other emerging technologies, fluctuating economic conditions, and many other kinds of disruptions are setting up major challenges for moving their companies into the future. But what if, in the middle of these challenges, you and your leadership team could discover the “upside of disruption”?  New opportunities can emerge when you look at a situation from different angles.
That’s why we’re revisiting our Fan-Favorite conversation with returning guest Terrence Mauri. He’s the founder of the management Think Tank Hack Future Lab and a world-leading expert on leadership, AI, and disruption. An award-winning author and keynote speaker, Terence has been described as an influential and outspoken thinker on the future of Leadership by Thinkers 50, the global ranking authority of top management thinkers. He is also an adjunct professor at IE. Business school and a mentor at MIT. His most recent book, “The Upside of Disruption: The Path to Leading and Thriving in the Unknown,” was published in September 2024, and we were pleased to be part of the book launch.
We discuss how disruption can actually be a powerful force for growth, innovation, and renewal. This can happen when leaders choose to view disruptive forces with fresh eyes and engage it with courage and curiosity. We also talk about three immediately useful ideas beginning to discover the “upside of disruption”

We always overestimate the risk of doing something new and underestimate the risk of standing still. — Terence Mauri

This week on Growth Igniters® Radio:

* Why Terence believes that reframing the idea of disruption can stimulate innovation and new value creation
* Terence’s views about why “Not taking risks can be very risky”
* Stories of how disrupting our norms in small as well as large ways can help us become more “future-ready”
* Three immediately useful ideas for discovering the “upside of disruption”


Resources for This Episode:

* Learn more about Terence Mauri and connect with him on LinkedIn
* Read Terence’s new book, “The Upside of Disruption: The Path to Leading and Thriving in the Unknown”
* Find out more about Pam’s keynote “Break Orbit: Achieving Long-Term Growth in a Short-Term World”

Accelerate to YOUR Next Level of Success
Thanks for listening to Growth Igniters® Radio. If you enjoyed this episode, spread the good word! Just leave a quick review wherever you get your podcasts and share on LinkedIn or Facebook.
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1 month ago
35 minutes 32 seconds

Growth Igniters® Radio
Staying Aligned Along the Transformational Journey
In this “Pam & Scott Quick Take” episode, we use Scott’s medical adventure after his shoulder surgery as a metaphor for staying aligned during a company’s transformational growth.
One of the most challenging aspects of transformational growth for many top leadership teams is staying aligned over time. Maybe you’re facing this, too. It’s a major accomplishment to jointly commit to moving in a new direction. Everyone can have a lot of energy at first. However, with so many different priorities and constant changes in the business environment, as well as among employees and other stakeholders, even the best-laid strategies and plans can become irrelevant. How can you stay aligned when there can be so many disruptive surprises along the way?
Drawing from both our personal experience and real-world examples, we share how expecting surprises, fostering trust before you need it, and engaging more stakeholders sooner rather than later can make all the difference in staying aligned, regardless of the twists and turns ahead.
Developing trust before you need it builds the resilience it takes to work through tough issues. Pam Harper
This week on Growth Igniters® Radio:

* Why a transformation process can appear linear, but still contain many disruptive surprises
* How anticipating the challenges you may face along the journey can keep your leadership team aligned
* Why developing trust before you need it can make all the difference in staying aligned
* How sharing news about the transformation with more stakeholders sooner rather than later can work to everyone’s advantage

Resources Mentioned:

* Listen to “Pam & Scott Quick Take” episode 382, “Frustrated by a Persistent Situation? Take a Different Approach“
* Visit the reimagined website for Business Advancement Inc. to learn more about our approach to leading for now and building what’s next


Accelerate to YOUR Next Level of Success
Thanks for tuning into this week’s episode of Growth Igniters® Radio. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.

Join us on Facebook and LinkedIn. For more exclusive content and information, visit our website
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2 months ago
10 minutes 4 seconds

Growth Igniters® Radio
Are You Building Something Meaningful?
We’re joined by returning guest, Barry LaBov, award-winning author of the book “The Power of Differentiation.” We discuss how focusing on “building something meaningful” can differentiate a company and dramatically increase market share.
In a crowded marketplace filled with complexity and uncertainty, we need to look at our companies with fresh eyes before making financial  and operational decisions. For instance, when was the last time you and your team discussed what uniquely differentiates your company? The answers to this question have the potential to transform your products and services from commodities into experiences that can profoundly connect with the hearts as well as the minds of stakeholders.
Barry LaBov is highly focused on the power of this question. He’s a two-time Ernst & Young Entrepreneur of the Year, award-winning author of The Power of Differentiation: Win Hearts, Minds, and Market Share. A former rock musician, Barry is founder and CEO of LaBov Marketing Communications and Training. During our conversation, Barry shares the critical importance of helping employees recognize and celebrate the roles they play every day in building something meaningful for their company. This can build surprising outcomes. For instance, he shares the moving story of how employees in an automotive company rediscovered meaning and pride in their work, transforming skepticism into renewed passion and commitment for them and their customers. We conclude by discussing immediately useful ideas for discovering fresh language to celebrate and inspire employees and stakeholders outside the company in a way that builds something meaningful every day.
Every single day, acknowledge, celebrate and discuss what we are doing that is helping the client or others. — Barry LaBov
This week on Growth Igniters® Radio:

* Barry’s perspective on why focusing solely on financial and operational goals can actually limit differentiation and growth.
* How to ensure people at every level of your company feel their work has meaning — and why that’s critical to performance and engagement
* The importance of language and storytelling in keeping purpose alive, authentic, and emotionally resonant
* Real-world examples of how celebrating purpose — not just profits — can transform morale, strengthen stakeholder relationships, and elevate differentiation
* Immediately useful ideas for discovering fresh language to celebrate and inspire employees and stakeholders outside the company

Resources for This Episode:

* Read more about Barry LaBov and connect with him on LinkedIn
* Read about Barry’s book, “The Power of Differentiation, Win Hearts, Minds and Market Share“
* Listen to our first conversation with Barry LaBov: “Lead Your Company Like a Rock Band“
* Find out more about Pam’s keynote “Break Orbit: Achieving Long-Term Growth in a Short-Term World”

Accelerate to YOUR Next Level of Success
Thanks for listening to Growth Igniters® Radio. If you enjoyed this episode, spread the good word! Just leave a quick review wherever you get your podcasts and share on LinkedIn or Facebook.
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2 months ago
37 minutes 38 seconds

Growth Igniters® Radio
Frustrated by a Persistent Situation? Take a Different Approach
In this “Pam & Scott Quick Take” episode, we share our insights from Scott’s “everyday adventure” of deciding to have shoulder surgery for an injury that wasn’t healing. We use it as a metaphor for leaders deciding to take a different approach to a persistent and frustrating situation.
Just because something feels normal doesn’t mean it’s serving you well. For instance, we discovered that there are parallels between Scott’s decision to have rotator cuff surgery that would take months to recover from, and the decisions that one leadership team embraced as they faced stubborn human dynamics during their business transformation. We also discuss the importance of finding the right kind of guidance for your unique situation.
When uncertainty and complexity are high, it’s natural to encounter persistent conflicts, strong resistance to new strategic directions, or ongoing declines in morale and productivity. These conditions can start to feel normal over time. However, the longer they last, the greater the cost in lost opportunities, damaged reputation, and drained resources. The more committed you are to your purpose and vision, the easier it becomes to take a courageous new approach to your situation. This can make all the difference in outcomes.
Just because a situation is “normal,” it doesn’t mean it’s serving you well. – Pam Harper
This week on Growth Igniters® Radio:

* Why it can be easy to keep on approaching familiar issues of transformation in familiar ways that are not serving you well.
* How focusing on your purpose and vision gives you the strength to challenge comfortable routines.
* How embracing the risk and uncertainty of change can lead to discovering options you didn’t see before.
* The importance of finding the right kind of guidance for your unique needs

Resources Mentioned:

* Listen to “Pam & Scott Quick Take” episode 380, “How Can ‘Everyday Adventures’ Ignite Game-Changing Growth?“
* Visit the reimagined website for Business Advancement Inc. to learn more about our approach to leading for now and building what’s next


Accelerate to YOUR Next Level of Success
Thanks for tuning into this week’s episode of Growth Igniters® Radio. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.

Join us on Facebook and LinkedIn. For more exclusive content and information, visit our website
Show more...
2 months ago
11 minutes 46 seconds

Growth Igniters® Radio
Overcoming “Yeah, But” Thinking
We speak with executive coach Marc Wolfe, author of the 2025 book Yeah, But: Cut Through the Noise to Live, Learn, and Lead Better. We discuss how “Yeah, But” thinking can impact anyone (including top leaders); the surprising ways this thinking can show up; and what you can do to overcome it.
As we’re all facing complexity and uncertainty, it can be natural for any of us to get caught up in our own habits of self limiting narratives that can impact different aspects of our lives. As a top leader, maybe your “Yeah But”  is about not having time or the right people, or maybe it’s about taking a bold risk on a high-stakes opportunity. Or maybe your Yeah, But” is about taking a chance to develop an important relationship.
What does it take to become aware of and overcome “Yeah, But” thinking? That’s what we discuss with Marc Wolfe, author of the book “Yeah, But: Cut Through the Noise to Live, Learn, and Lead Better.” We discuss the hidden ways “Yeah, But” thinking shows up, the different categories of “Yeah But” thinking, and a story about how a top leader overcame his own “Yeah But” to create a more satisfying career opportunity for himself. We also discuss what each of us can do to overcome our own “Yeah, but” messages.
Marc is the founder and president of Marc A. Wolfe Enterprises. He’s also the author of the book, “Yeah, But: Cut Through the Noise to Live, learn, and Lead Better.” His professional journey evolved from pioneering Apple’s early computer market with clients like CNBC and Tiffany & Co. into decades of innovation consulting, executive coaching, and leadership development. As an ICF-certified coach and INC5000 Executive Coach, Marc has guided leaders across healthcare, entertainment, finance, and beyond—transforming stuck moments into meaningful progress for organizations like Bridgestone, Tufts Health Plan, Ramsey Solutions, and Choice Hotels Owners Council.
“Everything you’re going to work on requires change. And change requires a difference in thinking and acting.” — Marc Wolfe
This week on Growth Igniters® Radio:

* Marc’s perspectives on why even the most successful leaders can inadvertently fall into “Yeah, But” thinking, and what it takes to break out of it
* The five main categories of “Yeah, Buts,” and how to spot them in yourself and your team
* The real-life story of a C-suite leader who transformed his perspective, priorities, and relationships by confronting his own “Yeah, Buts.”
* Three practical ideas for moving from self-limiting “Yeah, Buts” toward what Marc calls “life agility”

Resources for This Episode:

* Read more about Marc Wolfe and connect with him on  “LinkedIn“
* Read about Marc’s  book, “Yeah, But: Cut Through The Noise To Live, Learn, And Lead Better“
* Download a complimentary chapter of “Yeah, But”
* Find out more about Pam’s keynote “Break Orbit: Achieving Long-Term Growth in a Short-Term World”

Accelerate to YOUR Next Level of Success
Thanks for listening to Growth Igniters® Radio. If you enjoyed this episode, spread the good word! Just leave a quick review wherever you get your podcasts and share on LinkedIn or Facebook.
Show more...
2 months ago
32 minutes

Growth Igniters® Radio
How Can “Everyday Adventures” Ignite Game-Changing Growth?
In this fan-favorite “Pam & Scott Quick Take” episode, we describe how approaching daily experiences in new ways can transform them into “Everyday Adventures” that can ignite game-changing growth for you and your company.
As a visionary top leader, you’re already thinking big and seeking out new adventures to help you challenge your boundaries of what you think is possible. Maybe you’ve climbed Kilimanjaro or sailed to the Antarctic. However, adventures such as these can be few and far between. Fortunately, there is another route to redefining what’s possible to ignite game-changing growth. You can deliberately embrace the eye-opening new adventures that are all around you on a daily basis. We call these “Everyday Adventures.”
Examples include having conversations with people you don’t usually interact with, embracing pushback rather than rejecting it, finding new opportunities in a setback, and other ways that expand your imagination, resilience, and curiosity. These are all characteristics of what we call “Growth Igniters® Leadership.” We also share three immediately useful ideas for embracing your own new adventures every day as a leader to expand your horizons.
“Everyday adventures can help us challenge the boundaries of what we think is possible.” – Pam Harper
This week on Growth Igniters® Radio:

* How seeking out new adventures in everyday life can help us grow as individuals and leaders
* Why “everyday adventures” can help us improve our lives as much as “big adventures”
* Ideas for embracing your own everyday adventures as a top leader

Question:
What can I do, starting today, to expand my awareness and embrace the everyday adventures all around me?
Resources Mentioned:

* How many of your Conventional & Unconventional Stakeholders do you know? Download Pam Harper & Scott Harper’s Expanding Your Company’s Stakeholder Perspectives Checklist
* Learn more about Pam’s keynote address at Pam Harper Speaks


Accelerate to YOUR Next Level of Success
Thanks for tuning into this week’s episode of Growth Igniters® Radio. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.

Join us on Facebook and LinkedIn. For more exclusive content and information, visit our website
Show more...
3 months ago
7 minutes 12 seconds

Growth Igniters® Radio
Harness the Power of Connection to Negotiate Fearlessly
We speak with master negotiator Mori Taheripour, author of “Bring Yourself: How to Harness the Power of Connection to Negotiate Fearlessly.”  We discuss how bringing your authentic self to negotiations can create even more value for you and others.
From our previous conversations with guests about high-stakes negotiations, we see a common theme. That is, in the face of complexity and change, there is no single right way to negotiate. Your unique approach to negotiating comes down to what works best between you and others in the situation you’re facing now. This is especially true in high-stakes leadership situations, where negotiation is at the heart of building critical stakeholder engagement.  So what does it take to “harness the power of connection,” and what’s the key to doing this fearlessly?  

That’s what we discuss this week with our guest, Mori Taheripour, a globally recognized negotiation expert, award-winning Wharton faculty member, and author of “Bring Yourself: How to Harness the Power of Connection to Negotiate Fearlessly.”  ​Mori shares what it means to bring your “self” to negotiations, and how being in touch with your own values can bring clarity and increase your ability to be present in the moment. We also discuss how authenticity can lay the foundation for finding common ground with others, even in the toughest situations. Looking at the future of the workplace, Mori shares why she believes leaders need to be more curious and less certain, and how this can strengthen relationships (especially with Gen Z).  We also discuss three immediately useful ideas for bringing yourself to negotiations and connecting fearlessly.
With more than 20 years of experience in negotiations and sports business, Mori’s impressive roster of clients includes Fortune 100 companies, major sports leagues, leading charitable institutions, and government agencies. Her current and past clients include the Goldman Sachs Foundation, Equitable, Google, Live Nation, Major League Baseball, Medtronic, the National Basketball Players Association, the National Football League, PwC, The Timberland Company, and more. Top business publications and media outlets have featured Mori’s work, include ESPN, Forbes, Inc. Magazine, The Wall Street Journal, and more.
“The best negotiators are very much themselves: authentic, present, and true to their values.” — Mori Taheripour
This week on Growth Igniters® Radio:

* Why authenticity and presence are the foundations of fearless negotiation
* How connection is central to building trust, especially when in the face of risk and uncertainty
* The leadership implications of negotiating across diverse perspectives in organizations
* Practical, immediately useful approaches for showing up with clarity, curiosity, and commitment to negotiate fearlessly

Resources for This Episode:

* Read more about Mori Taheripour and connect with her on  “LinkedIn“
* Read about Mori’s  book, “Bring Yourself: How to Harness the Power of Connection to Negotiate Fearlessly“
* Previous episodes featuring other perspectives on negotiation:

* “Make Successful Deals in Tough, High-Stakes Situations,” with Jeff B. Cohen, Esq.
* “The Key to Increasing Negotiation Succes...
Show more...
3 months ago
44 minutes 36 seconds

Growth Igniters® Radio
Making Human-Friendly Tech Decisions – Part 2
This is part 2 of our conversation with guest Kate O’Neill, CEO of KO Insights and author of the award-winning book “What Matters Next.” We dig deeper into the challenges and opportunities for making Human-Friendly Tech Decisions under pressure, and conclude with three immediately useful ideas for ethical decision-making.
Kate O’Neill, widely known as the “Tech Humanist,” is a digital innovator, author, and global speaker. As CEO of KO Insights, Kate advises on data-driven, human-centered strategy. A former early Netflix employee, she’s worked with top organizations including Google, IBM, and the UN. Her insights appear in major media, and her books guide leaders on solving human problems at scale. Her latest book is “What Matters Next: A Leader’s Guide to Making Human-Friendly Tech Decisions in a World That’s Moving Too Fast.” It’s an International Book Awards finalist, and Thinkers50 named it “One of the top 10 best new management books of 2025.”
In this second part of our conversation with Kate, we discuss the leadership challenges of making complex technology decisions in accelerated environments. We dig deeper into the challenges and opportunities of making Human-Friendly Tech Decisions, despite the pressure to accelerate, using a story from Kate’s early years as one of the first 100 employees of Netflix. Kate also shares her current views about ethical decision-making. We conclude with three practical ideas for making human-friendly tech decisions in your own company.
 For more insight, listen to Episode 377: Part 1 of our conversation with Kate O’Neill
Kate shares how the uncertain, accelerated environment amplifies the challenges of making complex technology decisions.  She shares how her “Now–Next Continuum” can provide a practical framework for integrating the past,  present, and future. We also speak about how focusing on “what could go right” can amplify human potential while managing risks.
“Purpose” can be more than a fluffy, feel-good esoteric thing, but rather a very aligned principle about what it is you’re trying to do — Kate O’Neill
This week on Growth Igniters Radio:

* Kate’s story of her experiences in the early days of Netflix that influenced her approach to making human-friendly tech decisions
* Kate’s views on ethical decisions around technology and balancing the relative harms of action vs the harms of inaction
* Three guidelines and immediately useful ideas for making human-friendly tech decisions in your own company.

Resources for This Episode:

* Read more about Kate O’Neill and connect with her on  “LinkedIn“
* Read about Kate’s  book, “What Matters Next“
* Listen to Episode 377, Part 1 of our conversation with Kate O’Neill
* Find out more about Pam’s keynote “Break Orbit: Achie...
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3 months ago
34 minutes 43 seconds

Growth Igniters® Radio
Making Human-Friendly Tech Decisions – Part 1
As you’re considering your business strategy for 2026 and beyond, here’s a big issue you and your leadership team may be facing. Where and how AI can serve your business now and into what’s next. What’s clear is that within the past year, AI’s capabilities have dramatically increased, and will continue to grow. This means there will be many more opportunities for humans and various technologies to complement each other to ignite game-changing growth. What does it take to make “human-friendly tech decisions” in a way that’s ethical and benefits those stakeholders who both impact it and are impacted by it? That’s the focus of our conversation with our guest, Kate O’Neill, widely known as the “Chief Tech Humanist.”
Kate is a digital innovator, author, and global speaker. As CEO of KO Insights, Kate advises on data-driven, human-centered strategy. A former early Netflix employee, she’s worked with top organizations including Google, IBM, and the UN. Her insights appear in major media, and her books guide leaders on solving human problems at scale. Her latest book is “What Matters Next: A Leader’s Guide to Making Human-Friendly Tech Decisions in a World That’s Moving Too Fast.” It’s an International Book Awards finalist, and Thinkers50 named it “one of the top 10 best new management books of 2025.”
This is Part I of our conversation with Kate. We discuss  her perspective on what it means to be a “Tech Humanist.” We speak about the leadership challenges of making complex technology decisions in uncertain, accelerated environments. Kate also shares how her “Now–Next Continuum” can provide a practical framework for integrating lessons from the past, clarity from the present, and foresight into the future.  We also discuss how focusing on “what could go right” can amplify human potential while managing risks. We end Part 1 with why the opportunity for human betterment should be at the center of tech-driven business decisions.
Note: Be sure to join us next week for Episode 378, Part 2 of our conversation with Kate O’Neill.
We’ll dig deeper on making human-friendly tech decisions through a story from Kate’s early years as one of the first 100 employees of Netflix. We also discuss three immediately useful ideas for making human-friendly tech decisions for your company.
Being a ‘tech humanist’ centers on making sure that business objectives and human outcomes are aligned before technology is used to amplify them. — Kate O’Neill
This week on Growth Igniters Radio:

* Kate’s perspective on what it means to be a “Tech Humanist,” and why she wrote her latest book “What Matters Next“
* The leadership challenges of making complex technology decisions in uncertain, accelerated environments
* How Kate’s  “Now–Next Continuum,” can provide a practical framework for integrating lessons from the past, clarity from the present, and foresight into the future
* Why the opportunity for human betterment should be at the center of tech-driven business decisions

Resources for This Episode:

* Read more about Kate O’Neill and connect with her on  “LinkedIn“
* Read about Kate’s  book, “Show more...
3 months ago
21 minutes 1 second

Growth Igniters® Radio
How Can You Keep the Impact of Special Experiences Alive?
Recently, we visited a shopping mall (yes, they still exist) near where we live in Northern New Jersey, only to discover that a space that had formerly been a major department store is now a business called “Dopamine Land,” a special drug-free multi-sensory experience dedicated to increasing happiness.  In fact, from indoor skydiving to escape rooms, to rage rooms where you can break things, we’re seeing many more businesses around us that are part of the growing “experience economy.”  Rather than simply offering goods and services, these businesses offer special experiences that can appeal to all age groups.
The “experience economy” can also exist at work.  Maybe you’ve had your own exhilarating experiences  — it could be a breakthrough idea at a conference, or the rush of team-building at a retreat. You might even have a special innovation room to increase creativity.  In the moment, it can feel transformative. But then… daily demands set in, and the energy can fade.  Here’s our question: What can you do to keep the impact of special experiences like these from slipping into memory and instead turn them into lasting value for yourself and your company?
In this Quick Take, find out what we recommend for keeping the impact of special experiences alive. We discuss why the energy of unique experiences, particularly in business settings, can fade away.  We also share three immediately useful ideas for keeping the energy alive long after the moment has passed. These strategies can help you not only capture the value of insights and inspiration but also expand them through dialogue with others and apply them in ways that create meaningful, lasting impact for you and your company.
Special experiences don’t have to fade into pleasant memories. Capture them, share them, and act on them to create value long after the experience has passed. – Pam Harper
This week on Growth Igniters Radio:

* The increasing trend of businesses in the “experience economy,” and the challenge of compartmentalizing our experiences
* The parallels of special experiences in business and why it can be challenging to keep the impact of these experiences alive
* Three immediately useful ideas for keeping the impact of special experiences alive long after the moment has passed


Resources Mentioned:

* “Dopamine Land” has expanded into the U.S.! Find out more about the multi-sensory experience
* Learn more about Pam’s keynote address at Pam Harper Speaks


Accelerate to YOUR Next Level of Success
Thanks for tuning into this week’s episode of Growth Igniters Radio. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.

Join us on Show more...
3 months ago
10 minutes 14 seconds

Growth Igniters® Radio
Facing Four Elephants in the Family Board Room
As you’re leading your company through the complexities and uncertainties of the business environment, it’s likely that at some point you and your team may face “elephants in the room.” These are the issues that everyone knows about but no one wants to talk about. While elephants can occur in public and private companies, the unique  human dynamics of a family business can have especially profound impacts on both business growth and family relationships. In fact, our guest this week, René Sonneveld, says there could even be up to four elephants in the family board room at the same time.
René is a global Fortune 500 executive turned trusted coach to enterprise families, C-suite leaders, and elite athletes. He’s also  author of the new book, “The Elephant in the Family Room: Managing the Complexities of Legacy Businesses.” We discuss why silences in family and business systems are more dangerous than disagreements, and how naming what goes unspoken can transform both relationships and business outcomes now and in the future.
Over the course of his international career, René has served as a CEO, managing director, and chairman for market-leading enterprises across Europe and Latin America. He’s also led global wealth strategies for ultra-high net worth clients at UBS, Deutsche Bank, and Citibank. He’s an ICF master certified coach, and he also teaches leadership coaching at major universities.

The real test of leadership in families and in companies isn’t running the numbers. It’s whether you can name what’s hidden and create space for others to do the same. — René Sonneveld

This week on Growth Igniters Radio:

* Four elephants that René often sees in family businesses of all sizes
* René’s real-world stories of family enterprises trapped in silence and how breakthroughs came when fears were named and roles reimagined
* Immediately useful ideas for bringing elephants in the board room into the open before they trample your business

Resources for This Episode:

* Connect with René Sonneveld on “LinkedIn“
* Read about René’s  book, “The Elephant in the Family Room: Managing the Complexities of Legacy Businesses“
* Find out more about Pam’s keynote “Break Orbit: Achieving Long-Term Growth in a Short-Term World”

Accelerate to YOUR Next Level of Success
Thanks for listening to Growth Igniters® Radio. If you enjoyed this episode, spread the good word! Just leave a quick review wherever you get your podcasts and share on LinkedIn or Facebook.
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4 months ago
39 minutes 16 seconds

Growth Igniters® Radio
Lead to Balance Opportunities and Challenges as AI Evolves
If it seems like the changes in AI have been accelerating, it’s not your imagination. Even since January 2025, AI’s capabilities and functionality are rapidly evolving in areas that impact customer experience, strategy, and the future of work in every industry, and in businesses of all sizes.  And the pace of AI evolution is likely to keep accelerating. It takes an aligned top leadership team to balance the opportunities and challenges of this evolution.  Of course, whatever AI innovation and transformation you choose can have different impacts on different stakeholders beyond employees.
To find out more, listen to this Quick Take. We give an overview of three of the biggest changes in AI since January 2025.  For example, one of the potential opportunities and challenges is the shift to human-AI collaboration across business functions. It’s natural to consider these as technology decisions, but above all, they are leadership decisions. Regardless of the specific AI applications you choose, we include timeless ideas for making AI decisions that best fit with your vision, strategy, and culture.
The more aware you are of the leadership issues of business transformation, the more likely it is that you’ll be able to reach the full value of AI for your company. – Pam Harper
This week on Growth Igniters Radio:

* The three biggest changes in AI since January 2025 that are shaping customer experiences, strategy, and even the future of work
* Principles for leading to build the engagement, consensus, and commitment it takes to bring advanced technology transformations to life
* Three immediately useful ideas for you to increase the effectiveness of AI innovation and transformation in your business.


Resources Mentioned:

* Learn more about Pam’s keynote address at Pam Harper Speaks


Accelerate to YOUR Next Level of Success
Thanks for tuning into this week’s episode of Growth Igniters Radio. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.

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4 months ago
12 minutes 51 seconds

Growth Igniters® Radio
Leading to Build World-Changing Business Collaborations
With constant change in the world as the norm, we’re all faced with needing to think even bigger. Not only do we need to adapt to lead in the now. At the same time, we need to reimagine what’s possible and build what’s next. One way to do this is by leading to create world-changing business collaborations. These relationships go far beyond short-term transactional partnering. They are longer-term strategic collaborations that have the potential to create entirely new value and even address some of the world’s biggest issues.
What can this look like?  Listen to our previous conversation with Nicole Mahoney, CEO of Travel Alliance Partnership. TAP is a services and solutions agency working collaboratively with travel, tourism, and hospitality organizations to attract what they need to grow and thrive. Nicole is also a keynote speaker, podcast host, and author of the book, “Stronger Together: Building World-Changing Business Collaborations.”  She draws on her research, podcast conversations, and personal experiences to bring her passion for strategic partnership to life.

Approaching partnering with a collaborative mindset, versus one of protection, can help us solve some of our world’s biggest challenges. — Nicole Mahoney

This week on Growth Igniters Radio:

* A surprising truth that Nicole learned while leading a group of competitors to become truly collaborative
*  Nicole’s take on the biggest key to successfully leading from coopetition to collaboration
* Nicole’s perspectives on how three different collaborative styles can impact a successful outcome
* Three immediately useful ideas for leading from transactional coopetition to world-changing collaboration

Resources for This Episode:

* Connect with Nicole Mahoney on “LinkedIn“
* Learn more about Travel Alliance Partnership
* Read about Nicole’s book, Stronger Together: Building World-Changing Business Collaborations”
* Listen to Nicole’s “Destination on the Left” podcast
* Find out more about Pam’s keynote “Break Orbit: Achieving Long-Term Growth in a Short-Term World”

Accelerate to YOUR Next Level of Success
Thanks for listening to Growth Igniters® Radio. If you enjoyed this episode, spread the good word! Just leave a quick review wherever you get your podcasts and share on LinkedIn or Facebook.
Show more...
4 months ago
34 minutes 56 seconds

Growth Igniters® Radio
Join global keynote speaker, author, and business leadership advisor Pamela S. (“Pam”) Harper, Founding Partner and CEO of Business Advancement Inc., and her business partner/husband D. Scott (“Scott”) Harper, a global innovation advisor, for thought-provoking conversations with visionary leaders who are changing the face of business. Established in 2015, Growth Igniters® Radio has been named a top business podcast in 2022, 2023, and 2024 by the PopCon Podcast Awards and Thinkers 360 Thought Leaders. Each week, a new show focuses on sparking fresh insights, inspiration, and immediately useful ideas to take you and your organization to new heights of innovation, transformation, and game-changing growth in this rapidly changing world.