In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike.

The Orthopaedic Institute of Ohio has 12 locations in northwestern Ohio and sees about 900-1000 patients per day. They have used eClinicalWorks since 2006.

Learn more about Orthopaedic Institute of Ohio: https://www.orthoohio.com/

Learn more about eCW: https://www.eclinicalworks.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made that achievement possible.

Gasser says that Wooster offers high quality care and has won awards. Yet, always interested in doing better, they took up a suggestion by MEDITECH to join the KLAS Arch Collaborative. As part of that collaborative, they surveyed their clinicians. Although they were mostly happy with their jobs, nurses found documentation to be a burden.

Learn more about Wooster: https://www.woosterhospital.org/

Learn more about MEDITECH: https://ehr.meditech.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Every organization—large and small—can benefit from automating payments versus printing, signing, and sending paper checks. ECHO is helping health care provider organizations and their vendors move away from paper checks to electronic payments like ACH, and providing better security in the process.  In our latest video interview, we talk with Bill Clausen, Executive Vice President at ECHO, along with Stephen Thames, CFO at Magnolia Regional Health Center, a 200-bed hospital in North Mississippi - to discuss their journey toward payment automation.

Learn more about ECHO: https://www.echohealthinc.com/

Learn more about Magnolia Regional Health Center: https://www.mrhc.org/

Healthcare IT Community: https://www.healthcareittoday.com/

[SPONSORED] Every vendor is talking about AI—but who’s actually making it work in healthcare? At the Oracle Health Summit, we pressed Seema Verma on how Oracle plans to turn promises into real-world change for clinicians and patients.

Seema Verma, EVP and GM of Oracle Health, sat down with us to go beyond the headlines. From automation in revenue cycle to clinical trial matching inside the EHR, she explains how Oracle Health is tying AI to its broader product suite—HR, supply chain, finance—and why the company is dedicating itself on being an ecosystem-friendly player (read: no walled gardens).

What’s your take? Do you think Oracle's new AI-first EHR will deliver as promised? Are you excited about the company's openness to partnering with other innovators? Drop your thoughts below.

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Learn more about Oracle Health at https://www.oracle.com/health/

Find more great health IT content at https://www.healthcareittoday.com/

Morris Hospital and Healthcare Centers is quite small: an independent, rural system of clinics including an 89-bed hospital. Yet the system is the largest employer in Morris, IL. In this interview, Kim Landers, their Vice President of Patient Care and Chief Nurse Executive, explains how they remain relevant and solvent, and the aid provided by moving to the MEDITECH Expanse online platform.

While always having used MEDITECH as their EHR, Morris went online with Expanse in 2023. This move brought together all departments, which had previously used four different platforms. The unification of records was especially important in pulling together the ambulatory and in-patient settings.

Learn more about Morris Hospital: https://www.morrishospital.org/

Learn more about MEDITECH: https://ehr.meditech.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Everyone’s talking about how AI scribes save clinicians time. But what if the bigger win isn’t the clock—it’s the relief of finally walking out of the exam room without a head full of notes to write later?

In this conversation, Dr. Scott Eshowsky, Chief Medical Information Officer at Beacon Health System and a practicing family physician, shares how Oracle Health’s Clinical AI Agent is changing daily practice. From easing documentation burden and reducing burnout to strengthening patient connection, he explains why integration and accountability are just as critical as efficiency gains. He also discusses how Beacon is thinking about AI’s next frontier: helping clinicians surface chart data more quickly for better decision-making.

Where do you see AI scribes making the biggest difference—time saved, mental space, or patient connection? Share your thoughts in the comments.

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Learn more about Beacon Health System at https://www.beaconhealthsystem.org/

Learn more about Oracle Health at https://www.oracle.com/industries/healthcare/

Find more great health IT content at https://www.healthcareittoday.com/

As healthcare gets more complex, revenue cycle management has gotten more complex as well as it becoming more difficult to find high quality RCM staff. That’s why it’s no surprise that many medical practices are outsourcing their RCM efforts. This was the case for Heather Boone, Clinical Supervisor at Orlando Heart and Vascular Institute, who decided to work with eClinicalWorks‘ revenue cycle management services. After choosing to have eClinicalWorks manage their RCM, they saw an increase of 30% in their reimbursements. Plus, payments are made an average of 21 days faster than before thanks for a mixture of eCW’s highly skilled staff, learnings they bring from managing other practices’ RCM, and leveraging AI.

Learn more about Orlando Heart & Vascular Institute: https://www.heartorlando.com/

Learn more about eCW: https://www.eclinicalworks.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Fownd is a young company creating an ambient voice recording solution to document evaluations, assessments, and plans for physical therapists. Visits, workflows, terminology, and conversations in general are different in PT than in the physician settings most ambient voice solutions are designed for. Fownd, which has many physical therapists on its team, is designing its solution with every aspect of the PT's needs in mind.

In this video, Co-Founder Christina Rama explains that PTs are a second thought in other ambient solutions. Companies that focus on automating clinical documentation start with physicians and cover PT as an add-on. Correspondingly, EHRs for PT incorporate AI and documentation support as an add-on. Fownd's focus make it uniquely valuable.

Learn more about Fownd: https://fownd.care/

Healthcare IT Community: https://www.healthcareittoday.com/

Rob Klootwyk, Director, Interoperability at Epic, and Matthew Eisenberg, M.D., Associate Chief Medical Information Officer at Stanford Health Care, offer an in-depth discussion in this video of recent developments in standards and in Epic's tools for information sharing.

Learn more about Stanford Health Care: https://stanfordhealthcare.org/

Learn more about Epic: https://www.epic.com/

Healthcare IT Community: https://www.healthcareittoday.com/

In this video, Todd Stottlemyer, CEO at Acentra Health, sets forth new initiatives at his company and his own views on leadership.

Acentra Health recently launched a consortium named the Safe AI and Medicaid Alliance (SAMA) combining policy leaders and technical experts to develop safe frameworks for AI adoption. The consortium is open to anyone who wants to participate, and deals with issues of compliance and equity in AI.

More generally, Stottlemyer stresses Acentra's desire to be a "trusted partner" for its clients and to help them see "where the puck is going to be"—in other words to be ready for constant changes in a dynamic, changing market.

Learn more about Acentra: https://acentra.com/

Healthcare IT Community: https://www.healthcareittoday.com/

[SPONSORED] Most EHR talk starts and ends with features. But what happens when an EHR tries to be a community hub, a research lab, and a partner for both solo practices and enterprise groups?

In this conversation from #Charmalot2025, Pramila Srinivasan, CEO of CharmHealth, explains why the company is blurring traditional EHR boundaries. She highlights CharmHealthSquare, a Slack-style network built into the EHR; CharmLabs, an initiative turning health data into research insights; and how the company is serving both small practices and multi-specialty groups without compromise. IT leaders will hear a fresh take on how EHRs can support collaboration, data-driven research, and practice diversity.

Plus, Srviniasan offers sage advice for up-and-coming healthcare entrepreneurs.

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Learn more about CharmHealth at https://www.charmhealth.com/

Find more great health IT content at https://www.healthcareittoday.com/

Staffing at health care providers, especially for IT, is being challenged on many fronts. Inflation is up while Medicaid has been significantly cut. New technologies such as AI call for new types of staffing with new skills, which are rare and in high demand. Scarce staff are being won away by competing institutions.

This video covers key issues in finding staff, including the use of what Ray Lowe, Senior Vice President and CIO at AltaMed, calls the "digital workforce" of chatbots, etc. Lowe shares the stage with Bill Grana, CEO at IT services provider HCTec, which is used by AltaMed to help optimize staffing.

Learn more about AltaMed: https://www.altamed.org/

Learn more about HCTec: https://hctec.com/

Healthcare IT Community: https://www.healthcareittoday.com/

A ten-year investment by Concord Technologies in AI is paying off in major enhancements to their platform. In addition to health care data exchange—which supports all types of documents from faxes to, now, secure direct messages—the Concord Connect™ platform provides what Mike Stover, Director of Product Management, calls an "end-to-end solution."

Using both machine learning and LLMs, Concord Connect can determine what type of document it's handling a referral, prior authorization request, lab result, prescription, etc.—and even pull out relevant demographic or clinical information. Concord uses custom AI models based on real-life healthcare data.

Learn more about Concord Technologies: https://concord.net/

Healthcare IT Community: https://www.healthcareittoday.com/

Modern health care is predicated on helping patients, as well as providers, make effective use of patient data. To do so requires access, identity verification, and smart applications to analyze the data. Thus, it's appropriate that this video brings together leaders from companies in each of these areas.

xCures, represented by CEO Mika Newton, offers AI-based tools for aggregating, structuring, and organizing medical records.

Kno2, represented by Co-Founder and President Therasa Bell, is a Qualified Health Information Network (QHIN) and large national network, bringing its clients up to date with requirements to give patients access to their data.

CLEAR, represented by Marcos Domiciano, Senior Director, Healthcare Business Development, is a well-known secure identity platform that serves health care sites as well as airports, retail, and other settings.

Learn more about xCures: https://xcures.com/

Learn more about CLEAR: https://identity.clearme.com/healthcare

Learn more about Kno2: https://kno2.com/

Plenty of digital health companies think they’re built for international expansion—until they hit a wall. It’s rarely just compliance or language. More often, the real problem is the product itself.

In this interview from RLDatix’s London HQ, Miles Barr, Chief Technology Officer, shares how his team successfully scaled their health IT platform to five countries—and what most teams overlook when they try to follow.From designing for regional flexibility to embedding compliance into infrastructure, Barr outlines the quiet decisions that made AI, incident reporting, and local success possible across borders.

Where are you in your global scaling journey? What’s been the biggest surprise so far? Drop a comment below—we’d love to hear.

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Learn more about RLDatix at https://www.rldatix.com/

Find more great health IT content at https://www.healthcareittoday.com/

Ever wonder why EHRs seem stuck in the past—built for billing, patched with add-ons, and painful for clinicians? Oracle Health has taken a different route.

In this interview, Seema Verma, EVP and General Manager of Oracle Health and Life Sciences, explains why the company rebuilt its EHR from the ground up. She discusses why old databases can’t support modern AI, how Oracle is opening the platform so providers can build and even monetize their own AI agents, and why physicians at beta sites used it with zero training. She also touches on what’s next, from clinical trials integrated into care delivery to reducing payer-provider friction.

How do you perceive Oracle's new EHR? Drop your thoughts in the comments.

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Find more great health IT content at https://www.healthcareittoday.com/

As Epic has been one of the prominent EHR in the United States for years, its MyChart portal is used by more than 195 million patients (including probably many readers of this article). Its capabilities have grown enormously over the past few years. This video at Epic's UGM conference interviews Taylor Seale, Software Developer for Epic's Patient Experience, about about many of the powerful tools that are available to clinicians and patients.

Learn more about Epic: https://www.epic.com/

We chatted with Kerry Saylor, Director of Client Services at ChartRequest.  In this short video, Saylor talks about ChartRequest's efforts in the ROI (Release of Information) space.  Plus, we talk about RAC Audits and payers increasing demand for records and related records requests.  Until we have ubiquitous healthcare interoperability (will that ever happen?), these records requests are still a big deal and often take up a lot of resources at a healthcare organization.  Check out our interview with Kerry Saylor from ChartRequest to learn more.

Learn more about ChartRequest: https://chartrequest.com/

Healthcare IT Community: https://www.healthcareittoday.com/

In this brief video, we ask David Rosenfeld, VP, Sales at RAAPID, what RAAPID is talking about at the RISE West conference.  No surprise he offered a bit of an AI angle in what they called purpose built AI for risk adjustment.  Check out the video with David Rosenfeld from RAAPID to learn more about their risk adjustment AI efforts and some of the other challenges he's seeing in the industry.

Learn more about RAAPID: https://www.raapidinc.com/

This video is an in-depth exploration of a headband named SONU from SoundHealth, which relieves congestion through stimulation of the nasal cavities. Founder and CEO Paramesh Gopi explains the scientific research that led to SONU, how it uses scans and AI to customize treatment to the individual, and the clinical trials that won FDA recognition for SONU. (Be sure to check out John's previous review of SONU)

Learn more about SoundHealth: https://soundhealth.life/

Healthcare IT Community: https://www.healthcareittoday.com/