Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.
Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.
Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.
Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.
Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare.
Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
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Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.
Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.
Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.
Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.
Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare.
Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Navy emergency physician Dr. Kat Landa about her remarkable career, from becoming one of the first women integrated into a Marine Corps artillery battalion to navigating burnout, deployments, leadership challenges, and finding her authentic voice in a male-dominated environment.
Kat shares stories of resilience, boundaries, compassion, and discovering balance through meditation, movement, and self-care.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin sits down with Van Ton-Quinlivan, CEO of Futuro Health and a nationally recognized leader in healthcare workforce development. From her family’s escape from Vietnam to leading national efforts in allied health education, Van shares her mission to unlock opportunity, build inclusive talent pipelines, and transform how we prepare the next generation of caregivers.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Lee Sharma, an OB/GYN with a master's in conflict resolution. Lee shares her journey as a changemaker, from a pivotal C-section moment to transforming healthcare through teamwork, emotional intelligence, and women's health advocacy, offering tools for navigating conflict and fostering belonging.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dan Kendall, founder of Mission-Based Media and creator of health-focused podcast platforms like Health Podcast Network and Health Unmuted. Dan shares his journey from sales to championing high-quality health information through podcasting, driven by a personal connection to chronic illness and a passion for empowering patients with accessible, evidence-based content.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin continues her interview with Dr. Kim Chan Ko, ophthalmologist and co-founder of Reset Ketamine. Kim answers FAQs on starting ketamine clinics, addressing licensing, safety, staffing, and balancing entrepreneurship with family life amid burnout.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin continues her interview with Dr. Kim Chan ko, an ophthalmologist who transitioned from full-time practice to co-founding a ketamine clinic with her emergency physician husband. Kim shares insights on starting Reset Ketamine, using ketamine for chronic pain and depression, and empowering physicians to build autonomous practices amid burnout.
n this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Kim Chan Ko, a board-certified ophthalmologist who left academic medicine for a new path in ketamine therapy and physician education. Kim shares her story of navigating burnout, embracing personal growth, and redefining her identity as a multifaceted physician through coaching and creative ventures.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin continues her conversation with Dr. Leslie Crawford, a board-certified emergency physician, Afghanistan combat veteran, and creator of the Stress Relief Survival Guide. Part two dives into making healthcare systems more sustainable for physician well-being, addressing burnout, and fostering personal resilience through mindfulness, fitness, and compassionate practice.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Leslie Crawford, an emergency physician, Afghanistan combat veteran, and author of the Stress Relief Survival Guide. Dr. Crawford shares her journey through COVID frontline challenges, military service, and burnout, revealing practical tools like the "battery technique" to manage stress and foster resilience in high-pressure environments.
Dr. Andrea Austin continues her two-part interview with Dr. Jillian Schmitz, past president of the American College of Emergency Physicians (ACEP). Dr. Schmitz dives into the complexities of surprise billing, the No Surprises Act, and the challenges of fair reimbursement in emergency medicine. She shares actionable advocacy steps, addresses misconceptions about ACEP, and offers a hopeful vision for accrediting emergency departments to improve care and practice environments.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Gillian Schmitz, to share her journey in emergency medicine, from military affiliations as a civilian to leadership roles, and discusses challenges like burnout, moral injury, and the evolving landscape of EM amid workforce shortages and policy changes.
In this re-released episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin interviews Dr. Shannon McNamara, a simulation educator and emergency physician turned urgent care clinician. Drawing from her experiences in New York, Shannon shares her story of burnout, long COVID, and shifting careers while advocating for humanizing medicine through complexity science, team huddles, and innovative pathways for EM physicians.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin sits down with Michael Swartz, a fee-only financial planner, coach, and host of the Health and Wealthness podcast. Michael shares practical strategies for physicians to overcome the psychological burden of student loan debt, avoid burnout, and align their careers with their values. Through his expertise in financial planning and coaching, he empowers physicians to build a wealth-based mindset, enabling them to make bold, value-driven decisions that foster personal well-being and drive transformative change in healthcare.
In this episode of Heartline: Changemaking in Healthcare, Dr. Andrea Austin sits down with Stephen Berkeley and Anne Boland, seasoned change facilitators and hosts of the Forks in the Road podcast. Broadcasting from Australia, they share insights on leadership, self-awareness, and transforming dysfunctional healthcare teams into high-performing systems, all while navigating the complexities of moral injury and systemic change.
As an emergency physician, Dr. Andrea Austin sees the cracks in healthcare daily. In this episode of Heartline: Changemaking in Healthcare, she sits down with Dr. Scott Pasichow, an emergency physician, educator, and advocate, to discuss his work in transforming family leave policies, tackling Medicaid rollbacks, and reimagining physician advocacy through storytelling and teamwork.
As an emergency physician, I know the toll that healthcare’s challenges take. In this episode, I talk with Kim Downey, a physical therapist, three-time cancer survivor, and advocate for physician well-being. She shares her journey from patient to founder of Stand Up for Doctors, offering insights on gratitude, culture change, and collective advocacy to support doctors and patients alike.
As an emergency physician, I faced a soul-deep burnout. In this episode, I share a chapter from my book Revitalized, exploring how therapy, coaching, and vulnerability helped me navigate trauma and rediscover resilience. This is a guide for physicians seeking tools to thrive amidst personal and professional challenges.
In this episode of Heartline: Changemaking in Healthcare, I sit down with Dr. Diane Shannon, a physician turned wellness coach, to dive into the topic of physician burnout. We discuss the power of small changes, setting boundaries, and creating a safe space for communication - all essential strategies to prevent burnout and lead a fulfilling career in medicine.
As an emergency physician, I see the fallout from America’s drug pricing crisis every day. In this episode, I talk with pharmacist and innovator Dr. Vinay Patel about why medications cost so much, how Pharmacy Benefit Managers (PBMs) distort the system, and what he's doing to make prescriptions more affordable—for patients, employers, and independent pharmacies alike.
We’re trained to save lives, not read spreadsheets. But what happens when the business side of medicine starts making all the decisions? In this episode, Dr. David Norris breaks down how learning the language of finance and negotiation can empower physicians to protect their values—and their patients.
Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.
Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.
Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.
Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.
Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare.
Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
