Are you leading communication, or letting it lead you?

In this episode we are diving into one of the most overlooked leadership skills: communication protocols. With endless channels- email, text, Teams, Slack, DMs, WhatsApp, and more - it’s easy for leaders and teams to slip into chaos instead of clarity.

I share real stories from my own career and from clients who’ve struggled with notification overload, unclear expectations, and constant interruptions. I also breaks down how setting clear rules for communication can improve productivity, reduce stress, and protect your team from burnout.

You’ll learn:

• Why technology has made us worse communicators (and what to do about it)
• The simple framework leaders can use to set communication norms
• Real-world examples of quiet time, weekend email bans, and tool-specific rules
• How communication priorities should align with leadership priorities—not just individual preferences

The takeaway? Effective communication isn’t about adding more tools. It’s about more discipline. Leaders set the tone, and when you establish clear protocols, you create focus, protect priorities, and build a healthier culture.

💬 Connect with Kim: linkedin.com/in/frostkim

🌐 Learn more: frostconnections.com