In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest ex...
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In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest ex...
WEB3 in Travel #4 - Luca De Giglio, Trips Community
Hospitality Net Podcast Series
51 minutes
1 year ago
WEB3 in Travel #4 - Luca De Giglio, Trips Community
In this episode, host Simone Puorto sits down with Luca De Giglio, the visionary Founder of Trips Community and an expert Web3 Consultant. Luca, a pioneer in the travel and hospitality industry, established a groundbreaking lifestyle business akin to Airbnb in 2001, a full seven years before the actual Airbnb came into existence. This innovative venture not only financed his global travels for a decade but also positioned him as an early digital nomad and travel blogger, long before these ter...
Hospitality Net Podcast Series
In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest ex...
