In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest ex...
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In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest ex...
WEB3 in Travel #5 - Vincent Somsen, Growth Advisors International Network - GAIN
Hospitality Net Podcast Series
48 minutes
1 year ago
WEB3 in Travel #5 - Vincent Somsen, Growth Advisors International Network - GAIN
In this episode, host Simone Puorto sits down with Vincent Somsen, a seasoned Hospitality and Travel Tech Advisor at GAIN, with a particular focus on Web3 technologies.Born into a family of hoteliers, Vincent brings a wealth of personal experience and insight into the everyday challenges faced by owners and managers in the hospitality sector. His extensive career has seen him work with numerous esteemed hospitality organizations both in the Netherlands and the United States, including prestig...
Hospitality Net Podcast Series
In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest ex...
