Direct Booking Secrets & High-End Guest Experiences with Louis Andrews

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Host Planet: Expert Insights for Short-Term Rentals

James Varley | Host Planet

240 episodes

3 days ago

Short-term rental hosting, Airbnb tips, direct bookings, vacation rental management – Host Planet is your go-to source for expert insights and real estate strategies.

Investing

Business

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All content for Host Planet: Expert Insights for Short-Term Rentals is the property of James Varley | Host Planet and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Short-term rental hosting, Airbnb tips, direct bookings, vacation rental management – Host Planet is your go-to source for expert insights and real estate strategies.

Investing

Business

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Direct Booking Secrets & High-End Guest Experiences with Louis Andrews

Host Planet: Expert Insights for Short-Term Rentals

30 minutes 24 seconds

1 month ago

Direct Booking Secrets & High-End Guest Experiences with Louis Andrews

How do you manage a premium property and foster a loyal guest base that books directly?

For our latest Host Planet Playbook feature, we speak with Louis Andrews from OVO Network, a leading luxury chalet and holiday rental company based in the French Alps. Louis shares the playbook for building a high-value rental business, from driving direct bookings to perfecting the end-to-end guest experience.

This conversation is essential for any host managing high-end properties who wants to reduce OTA dependency and maximise profit through superior service and brand loyalty.

1:40 OVO Network works with 200+ properties in the French Alps and Switzerland

2:31 Louis’s short-term rental journey

4:06 From studying art to vacation rentals

4:52 How artistic skills help in the STR space (Brian Chesky isn't the only one!)

6:08 What makes OVO Network stand out

7:37 Direct bookings

10:35 Getting exposure on platforms like ChatGPT

12:42 Challenges and opportunities in the Alps

14:27 Snow machines and regulation

16:34 Tips to deliver a great guest experience

18:49 Upsells

19:17 How to keep owners happy

20:23 Biggest lesson learned

22:02 What Louis loves most about the business

22:51 Quickfire questions

28:35 Ultimate goal for OVO Network

Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-planet-playbook

The Host Planet Playbook was created in collaboration with the property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostplanet

Louis Andrews: https://www.linkedin.com/in/louis-jacques-andrews/

OVO Network: https://www.ovonetwork.com/en/home

The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/

Host Planet: https://www.hostplanet.club/

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