Join us for a trip to the sun-drenched shores of St. Croix, US Virgin Islands, as we sit down with Robin Bass, Founder and Chief Visionary Officer of Premier Properties USVI. Robin has built a booming portfolio of luxury villas and high-end rentals on a stunning island.
In this Host Planet Podcast episode – powered by Hostfully – Robin describes how she hosts remotely, prioritising human connection, mastering team and contractor retention, and leveraging technology to enhance genuine hospitality.
This is a masterclass in building a scalable, luxury brand where relationships truly equal revenue.
1:03 Managing units in the US Virgin Islands from New Hampshire
5:13 Tech and systems which help Robin manage rentals remotely
11:48 How to deliver a great guest experience
18:15 Developing direct bookings
23:01 Intrigued by AI
24:33 How Robin got involved in the STR world
28:56 Robin’s favourite brands and people in vacation rentals
31:52 Biggest lesson learned
Looking for a great PMS or digital guidebook? You need Hostfully!
Check out these special offers:
Property Management Software: Get $500 off onboarding by using the code PLANET500.
Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.
Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtk
Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-Demo
Email Frank: frank@hostfully.com
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Robin Bass: https://www.linkedin.com/in/robinbass/
Premier Properties USVI: https://premierpropertiesusvi.com/
Episode to check next: What STRs Must Learn from Holiday Parks & Hotels: https://www.youtube.com/watch?v=_mtHPA2wYDQ
Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: info@hostplanet.club
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #RobinBass #USVI #StCroix