Why is conflict resolution degrading as a skill in the workplace, and what can w3e do about it? In their last episode before the holidays, Paul and Matt explore how factors like the personalized internet, social media, and AI are conspiring to make it challenging to handle conflict respectfully and to use it as a driver for positive change. And they propose an exercise you can use in the workplace to help you deal with conflict before it becomes a real issue. 00:00 Introduction to Conflict Re...
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Why is conflict resolution degrading as a skill in the workplace, and what can w3e do about it? In their last episode before the holidays, Paul and Matt explore how factors like the personalized internet, social media, and AI are conspiring to make it challenging to handle conflict respectfully and to use it as a driver for positive change. And they propose an exercise you can use in the workplace to help you deal with conflict before it becomes a real issue. 00:00 Introduction to Conflict Re...
Written communication has expanded from formal emails to Slack messages, tweets, and video scripts. But are you being understood? In this "Quick Fix" episode, Paul and Matt break down why the way we were taught to write in school fails us at work and how the lack of intonation in text creates emotional misunderstandings. Paul introduces a four-layer framework to ensure your writing is effective and resonant, and issues a warning about using AI: don't let it destroy your authenticity. Key Take...
Humanity Working
Why is conflict resolution degrading as a skill in the workplace, and what can w3e do about it? In their last episode before the holidays, Paul and Matt explore how factors like the personalized internet, social media, and AI are conspiring to make it challenging to handle conflict respectfully and to use it as a driver for positive change. And they propose an exercise you can use in the workplace to help you deal with conflict before it becomes a real issue. 00:00 Introduction to Conflict Re...