Why is conflict resolution degrading as a skill in the workplace, and what can w3e do about it? In their last episode before the holidays, Paul and Matt explore how factors like the personalized internet, social media, and AI are conspiring to make it challenging to handle conflict respectfully and to use it as a driver for positive change. And they propose an exercise you can use in the workplace to help you deal with conflict before it becomes a real issue. 00:00 Introduction to Conflict Re...