In this episode, we kick off the first half of what it really takes to perform a perfect HVAC maintenance. Whether you're a seasoned tech or just stepping into the field, this breakdown covers the fundamentals that too many overlook. We talk about the mindset you walk in with, setting expectations with homeowners, documenting system conditions, and the why behind each step — not just the what.

From airflow checks to visual inspections, communication tips to professional habits that build trust and long-term customers — this is where great service begins. If your goal is to elevate your work from “good” to professional-grade, you’re in the right place.

Tune in, take notes, and be ready for Part 2 where we get into the hands-on technical deep dive.