Intelligent Process Automation

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Intelligent Process Automation

Matthew Gustitus

22 episodes

1 week ago

SimpliSmart CEO Matthew Gustitus welcomes back Darren Ratliff, Director of Strategic Efficiency and Automation at Zotec, to move beyond theory and into action. This episode is all about the "how"—practical guidance for healthcare organizations ready to begin their AI journey. Darren shares real-world examples of AI implementations that are delivering operational value today, from automating repetitive administrative tasks to streamlining clinical workflows. Matthew and Darren discuss the impo...

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SimpliSmart CEO Matthew Gustitus welcomes back Darren Ratliff, Director of Strategic Efficiency and Automation at Zotec, to move beyond theory and into action. This episode is all about the "how"—practical guidance for healthcare organizations ready to begin their AI journey. Darren shares real-world examples of AI implementations that are delivering operational value today, from automating repetitive administrative tasks to streamlining clinical workflows. Matthew and Darren discuss the impo...

Show more...

Episodes (20/22)

Intelligent Process Automation

“How Organizations Can Actually Start Using AI – Practical Steps, Small Wins & Real Examples”

SimpliSmart CEO Matthew Gustitus welcomes back Darren Ratliff, Director of Strategic Efficiency and Automation at Zotec, to move beyond theory and into action. This episode is all about the "how"—practical guidance for healthcare organizations ready to begin their AI journey. Darren shares real-world examples of AI implementations that are delivering operational value today, from automating repetitive administrative tasks to streamlining clinical workflows. Matthew and Darren discuss the impo...

1 week ago

14 minutes

Intelligent Process Automation

“AI in Healthcare – The Landscape and Why It Matters”

Join SimpliSmart CEO Matthew Gustitus as he sits down with Darren Ratliff, Director of Strategic Efficiency and Automation at Zotec, for an in-depth exploration of artificial intelligence's emerging role in healthcare. In this episode, Darren breaks down the current AI landscape in healthcare, examining the macro trends that are reshaping the industry. Matthew and Darren discuss why healthcare organizations are investing in AI now, what's driving early-stage adoption, and the critical risks t...

1 week ago

15 minutes

Intelligent Process Automation

The Intern Experience with Ivy Cai

The Intern Experience with Ivy Cai by Simpli Smart offers an insider look at the real stories, lessons, and growth that come with internship life, hosted by Trellis Stewart, our Business Analyst and Project Manager. Follow us on LinkedIn 👉 linkedin.com/company/simplismart-io Visit us online 👉 simplismart.io Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ or find us online at simplismart.io Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ ...

3 months ago

6 minutes

Intelligent Process Automation

Why do Organizations need Governance for AI ? - Part 2

🎙 Why Do Organizations Need Governance for AI? – Part 2 With Simpli Smart In Part 2 of our compelling series, we go even deeper into the evolving landscape of AI governance. Continuing the conversation with: 👤 Andrea Gaddie Bartlett, CEO/President of UniqueMinds.ai 👤 Lalit Verma, Chief AI Officer Whether you're shaping your first AI policy or scaling governance across global teams, this discussion delivers practical takeaways you won’t want to miss. 📌 Catch up on Part 1 if you haven’t ...

4 months ago

16 minutes

Intelligent Process Automation

Why Do Organizations Need Governance for AI? – Part 1

🎙 Why Do Organizations Need Governance for AI? – Part 1 with Simpli Smart In this thought-provoking first episode, we dive into why AI governance is no longer optional—it's essential. Join us as we sit down with two industry leaders: 👤 Andrea Gaddie Bartlett, CEO/President of UniqueMinds.ai 👤 Lalit Verma, Chief AI Officer Together, they explore the urgent need for responsible AI practices, the risks associated with unchecked automation, and how businesses can develop ethical, transparent, a...

4 months ago

16 minutes

Intelligent Process Automation

Understanding & Maximizing ROI in Intelligent Automation (Part 2)

Our conversation on determining return on investment (ROI) with RPA or Intelligent Automation continues in the second of our two-part series! SimpliSmart's President & CEO, Matt Gustitus, is joined by Darren Ratliff, Director of Interoperability Program Management for Zotec Partners to unpack ROI calculations and provide insights that will help you maximize your automation investments.Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ or find us online at simplismart.io

11 months ago

11 minutes

Intelligent Process Automation

Understanding & Maximizing ROI in Intelligent Automation (Part 1)

How do you determine return on investment (ROI) with RPA or Intelligent Automation? SimpliSmart's President & CEO, Matt Gustitus, is joined by Darren Ratliff, Director of Interoperability Program Management for Zotec Partners to unpack ROI calculations and provide insights that will help you maximize your automation investments in part one of a two-part series.Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ or find us online at simplismart.io

12 months ago

11 minutes

Intelligent Process Automation

Transforming IT Operational Support through Automation (Part 2)

In this second and final episode of a two-part series, Kent Andrews (Chief Operating Officer - Digital Workforce Solution) and Matthew Gustitus (Chief Executive Officer - Digital Workforce Solution) discuss the role of IT and the proper support model to use for Intelligent Automation (or RPA) including a digital workforce. Matt and Kent talk about the challenges and benefits of leveraging your digital workforce while exploring the use of artificial intelligence in order to maximize value and ...

1 year ago

15 minutes

Intelligent Process Automation

Transforming IT Operational Support through Automation (Part 1)

In this first episode of a two-part series, Kent Andrews (Chief Operating Officer - Digital Workforce Solution) and Matthew Gustitus (Chief Executive Officer - Digital Workforce Solution) discuss the role of IT and the proper support model to use for Intelligent Automation (or RPA) including a digital workforce. Matt and Kent talk about the challenges and benefits of leveraging your digital workforce while exploring the use of artificial intelligence in order to maximize value and drive proce...

1 year ago

15 minutes

Intelligent Process Automation

Episode 13: Optimizing Patient Care & Reducing Costs with IA

Join us as we take a closer look at optimizing the patient experience and driving cost savings with Intelligent Automation (IA) or RPA for healthcare. Digital Workforce Solution CEO Matthew Gustitus leads the conversation on overcoming the challenges of leveraging your digital workforce along with your human workforce to maximize value and drive job satisfaction with our special guest, Angela Smith, Director of Process Automation at IU Health Revenue Cycle Solutions.Follow us on LinkedIn @ ht...

1 year ago

24 minutes

Intelligent Process Automation

The Human Side of Healthcare Automation: Lessons from IU Health's Success

In this insightful episode, we delve into the transformative journey of IU Health as it embraces automation, mainly through Robotic Process Automation (RPA), to enhance efficiency, accuracy, and patient care. Our guests, Angela Smith from IU Health and Matt Gustitus of Digital Workforce Solution, share their experiences and the strategic steps to integrate automation within healthcare operations. This dialogue sheds light on establishing a Center of Excellence (CoE) for automation, underscori...

1 year ago

59 minutes

Intelligent Process Automation

Transforming Patient Care with RPA Part 2

Welcome back to the Digital Workforce Solution podcast, where we're unfolding the impactful story of RPA in healthcare through Indiana University Health's transformative journey. Matt Gustitus of DWS, Bryan Daniels from IU Health, and Brad Hairston of Blue Prism further show the remarkable ways RPA is reshaping healthcare service delivery and enhancing patient care.In this episode, our experts reveal how RPA applications have revolutionized IU Health, spotlighting a specific case where patien...

2 years ago

15 minutes

Intelligent Process Automation

Transforming Patient Care with RPA Part 1

Dive into the transformative world of IU Health's automation journey on this enlightening Robotics Process Automation podcast episode. Join Brad Hairston from SS&C Blue Prism, along with Bryan Daniels, the visionary VP of Revenue Cycle Solutions at IU Health, and Matt Gustitus, the automation strategist and CEO of Digital Workforce Solution, as they unveil the pivotal steps and strategies that catapulted IU Health to the forefront of operational excellence.Discover how IU Health's strateg...

2 years ago

20 minutes

Intelligent Process Automation

Intern's Journey: Exploring Automation at Digital Workforce Solution

In this episode of the Robotics Process Automation Podcast, Shyam Patel, a Computer Science student and intern at Digital Workforce Solution, discusses his journey into technology, the challenging and rewarding experiences of his internship, and the valuable skills and accomplishments he gained from working on automation projects.Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ or find us online at simplismart.io

2 years ago

10 minutes

Intelligent Process Automation

Robotic Process Automation (RPA) v. Application Programming Interface (API)

On this episode of the Robotic Process Automation Podcast, Trellis is joined by CEO, Founder and Lead Advisor of Digital Workforce Solution, Matt Gustitus to talk about the technical aspects of process automation, with a focus on the difference between Robotic Process Automation (RPA) and Application Programming Interface (API).https://www.digitalworkforcesolution.com/Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ or find us online at simplismart.io

2 years ago

10 minutes

Intelligent Process Automation

What a Technical Solution Architect Looks for in a Process Definition Document to Accelerate Automation

Today, Trellis and Ashley are joined by Markika Harris, Lead Solution Architect at Digital Workforce Solution, to follow up on our last episode about the importance of business process documentation. In this episode, we'll expand on this topic and talk about what is needed in a process document in order to automate that process.https://www.digitalworkforcesolution.com/Follow us on LinkedIn @ https://www.linkedin.com/company/simplismart-io/ or find us online at simplismart.io

2 years ago

7 minutes

Intelligent Process Automation

Business Process Documentation

On this episode, Michelle and Ashley join Trellis in a discussion about Business Process Documentation.They cover:Why Business Process Documentation is so importantHow it can improve internal operationsHow to know if a process is ready for automationThe benefits of automating a documentation processHow automation manages documentationHow to prepare for a successful automation implementationTo learn more about RPA, visit our website and follow us on LinkedIn.Follow us on LinkedIn @ https://www...

2 years ago

13 minutes

Intelligent Process Automation

An Interview with Michelle Demarco, Digital Workforce Solution's New CFO

https://www.digitalworkforcesolution.com/ On this episode of the Robotics Process Automation podcast, Matt is joined by DWS' new CFO, Michelle Demarco.Michelle discusses her professional background and her experience and observations within a diverse group of organizations and how it relates to process improvements.The two also discuss what drew Michelle's attention to RPA and workforce automation, the industries that can benefit from RPA, explaining the cost benefits of investing in intellig...

3 years ago

19 minutes

Intelligent Process Automation

Matt Joins Blue Prism to Discuss Seizing the Automation Opportunity in Healthcare & Life Sciences

Blue Prism, a technology partner of Digital Workforce Solution, is a multinational software corporation that makes enterprise robotic process automation software that provides a digital workforce designed to automate complex, end-to-end operational activities.DWS' founder, Matthew Gustitus, was invited to join Blue Prism of Episode 163 of the Transform NOW podcast hosted by SS&C and Blue Prism.On this episode, Matt delves into the details of automation in healthcare and speaks to how rewa...

3 years ago

28 minutes

Intelligent Process Automation

Setting Short-Term Goals with Robotics Process Automation

On this episode of the Robotics Process Automation Podcast, Matt talk about setting achievable short-term goals in your digital transformation as it relates to RPA.Matt discusses the following questions: As part of our short-term goals, should we focus on where we need RPA the most, or the areas that give us the quickest returns first?Does the deployment of digital workers require changes to our computing applications?Lets say I am one of many decision makers at my company. I’m all in on...

3 years ago

8 minutes