In this episode, we dig into how modern SaaS platforms turn payments into a core product, a revenue engine, and a defensible moat without breaking customer trust or slowing product velocity. With NMI’s CMO Peter Galvin and Product Director Luis Peña, we unpack the real path from “just accept cards” to a fully integrated commerce stack that handles fraud, chargebacks, compliance, and omnichannel experiences at scale. We start with the SaaS payments maturity curve: ship fast with basic accepta...
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In this episode, we dig into how modern SaaS platforms turn payments into a core product, a revenue engine, and a defensible moat without breaking customer trust or slowing product velocity. With NMI’s CMO Peter Galvin and Product Director Luis Peña, we unpack the real path from “just accept cards” to a fully integrated commerce stack that handles fraud, chargebacks, compliance, and omnichannel experiences at scale. We start with the SaaS payments maturity curve: ship fast with basic accepta...
Ruston Miles, Founder, Chief Strategy & Development Officer at Bluefin | Episode 437
Leaders In Payments
35 minutes
3 months ago
Ruston Miles, Founder, Chief Strategy & Development Officer at Bluefin | Episode 437
Ruston Miles, Founder and Chief Strategy and Development Officer at Bluefin and I start with the origin story: telecom roots, fiber‑rich Tulsa, and the overlooked reality of call centers that needed real‑time authorizations long before shopping carts ruled the web. Ruston explains why Bluefin moved into security early - serving higher ed, nonprofits, and faith‑based media where brand trust is everything and how that path led to P2PE. Then comes the turning point: a decision to decouple encryp...
Leaders In Payments
In this episode, we dig into how modern SaaS platforms turn payments into a core product, a revenue engine, and a defensible moat without breaking customer trust or slowing product velocity. With NMI’s CMO Peter Galvin and Product Director Luis Peña, we unpack the real path from “just accept cards” to a fully integrated commerce stack that handles fraud, chargebacks, compliance, and omnichannel experiences at scale. We start with the SaaS payments maturity curve: ship fast with basic accepta...
