The backbone of the economy is feeling both confident and squeezed, and we wanted to get specific about what actually helps. In this episode I sit down with Shruti Patel, Chief Product Officer for Business Banking at U.S. Bank, to unpack fresh small business data and the concrete tools that turn payments into faster cash, lighter admin, and clearer decisions. We start with the Small Business Perspective survey: high optimism paired with pressure from inflation, tariffs, and supply chain unce...
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The backbone of the economy is feeling both confident and squeezed, and we wanted to get specific about what actually helps. In this episode I sit down with Shruti Patel, Chief Product Officer for Business Banking at U.S. Bank, to unpack fresh small business data and the concrete tools that turn payments into faster cash, lighter admin, and clearer decisions. We start with the Small Business Perspective survey: high optimism paired with pressure from inflation, tariffs, and supply chain unce...
Special Series: Focus. Build. Win. with James Derby, EVP, Merchant Facing Product at Payroc | Episode 441
Leaders In Payments
21 minutes
2 months ago
Special Series: Focus. Build. Win. with James Derby, EVP, Merchant Facing Product at Payroc | Episode 441
In the second episode in our three part series titled: Focus. Build. Win, I sit down with James Derby, EVP of Merchant Facing Product at Payroc, to unpack how a core product strategy transformed scattered tools into a focused growth engine for partners and merchants. Instead of mastering dozens of third‑party options, the team picked a few products to go deep on, built vertical features that matter, and tightened the feedback loop from sales floor to roadmap. James walks through Roc Terminal...
Leaders In Payments
The backbone of the economy is feeling both confident and squeezed, and we wanted to get specific about what actually helps. In this episode I sit down with Shruti Patel, Chief Product Officer for Business Banking at U.S. Bank, to unpack fresh small business data and the concrete tools that turn payments into faster cash, lighter admin, and clearer decisions. We start with the Small Business Perspective survey: high optimism paired with pressure from inflation, tariffs, and supply chain unce...
