The backbone of the economy is feeling both confident and squeezed, and we wanted to get specific about what actually helps. In this episode I sit down with Shruti Patel, Chief Product Officer for Business Banking at U.S. Bank, to unpack fresh small business data and the concrete tools that turn payments into faster cash, lighter admin, and clearer decisions. We start with the Small Business Perspective survey: high optimism paired with pressure from inflation, tariffs, and supply chain unce...
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The backbone of the economy is feeling both confident and squeezed, and we wanted to get specific about what actually helps. In this episode I sit down with Shruti Patel, Chief Product Officer for Business Banking at U.S. Bank, to unpack fresh small business data and the concrete tools that turn payments into faster cash, lighter admin, and clearer decisions. We start with the Small Business Perspective survey: high optimism paired with pressure from inflation, tariffs, and supply chain unce...
THE SIGNAL: Turning SaaS into a Payments Powerhouse with NMI | Episode 455
Leaders In Payments
33 minutes
1 week ago
THE SIGNAL: Turning SaaS into a Payments Powerhouse with NMI | Episode 455
In this episode, we dig into how modern SaaS platforms turn payments into a core product, a revenue engine, and a defensible moat without breaking customer trust or slowing product velocity. With NMI’s CMO Peter Galvin and Product Director Luis Peña, we unpack the real path from “just accept cards” to a fully integrated commerce stack that handles fraud, chargebacks, compliance, and omnichannel experiences at scale. We start with the SaaS payments maturity curve: ship fast with basic accepta...
Leaders In Payments
The backbone of the economy is feeling both confident and squeezed, and we wanted to get specific about what actually helps. In this episode I sit down with Shruti Patel, Chief Product Officer for Business Banking at U.S. Bank, to unpack fresh small business data and the concrete tools that turn payments into faster cash, lighter admin, and clearer decisions. We start with the Small Business Perspective survey: high optimism paired with pressure from inflation, tariffs, and supply chain unce...
