A pilot program at Parkland Health uses “courtesy and respect” stickers on hand sanitizer dispensers to make respectful communication as ingrained as hand hygiene.

NYU Langone Health’s Patient Experience Book Club demonstrates how simple, low-cost initiatives can foster meaningful connections among health care workers while improving professional well-being and institutional engagement through shared reading experiences.

How one organization is tackling primary care issues by reducing burnout, building team-based models, and using technology to create a better practice environment.

Working together as a team to better communicate between physicians and nurses as well as the complete caregiving team will enhance the experience for patients.

How to excel at both curing and caring with an understanding of the distinction.

How do we produce better health outcomes and an exceptional experience at a lower cost, at scale, every day? Learn how a large health care services company is striving to serve its population’s physical, mental, pharmacy, social, and financial needs through three core areas: value-based care, pharmacy services, and technology...

Advocating to transform soft skills into hard skills to improve patient and caregiver experiences.

How the importance of physician leadership that understands the financial aspects of health care can lead to unique roles that directly work toward improving patient care and financial operations.

Successful health care technology adoption requires moving beyond the boardroom to understand workflow integration, cultural dynamics, and operational processes that determine whether innovations become indispensable clinical partners or abandoned tools.

Health care transformation requires more than isolated innovation efforts — it demands a global ecosystem where institutions become engines of entrepreneurship, spinning out solutions from within while collaborating across borders to scale impact and achieve financial sustainability.

How can a simple, systemwide framework empower 20,000 frontline staff and leaders across Scripps Health to boost retention, reduce costs, and drive operational excellence — all while keeping patients at the center? Dr. Ghazala Sharieff reveals how the six Rs turned bold goals into everyday actions, building a common language...

Effective board governance in complex health systems requires structured approaches that cascade quality and safety accountability from the boardroom to the bedside, creating bidirectional information flow that empowers frontline teams while maintaining strategic oversight.

How can policy makers and health care leaders ensure affordable, equitable access to GLP-1 medications while managing their substantial budget impact on the health system?

How can the partnership and collaboration of multiple health care organizations attack the challenges of rural health care?

This discussion highlights the importance of recognizing that everyone can engage in leading within their roles, while also addressing the crucial skills of followership and the need for clarity in leadership roles to foster effective teamwork and improve patient outcomes.

How hospitals are facilitating knowledge sharing and accelerating the implementation of value-based health care with the Value Catalyst Community.

What are the key health care policy challenges and opportunities on the horizon for 2025, and how might recent election outcomes shape these discussions?

Family caregivers of acutely ill patients are critical members of the care team. How can health care professionals better support these care partners?

How can employers provide health insurance coverage that’s both high quality and affordable?

A health care CEO’s most important responsibility is to maintain the sacredness of the patient-clinician relationship and ensure that interaction is as valuable for both the physician and the patient as possible.