The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
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The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
14. Dr. Jamie Pennebaker on Getting in Over Your Head
Learning the Hard Way the Easy Way
1 hour
1 year ago
14. Dr. Jamie Pennebaker on Getting in Over Your Head
Join Alex in a compelling conversation with Dr. Jamie Pennebaker, an internationally acclaimed social psychologist and esteemed Professor Emeritus of Psychology at the University of Texas at Austin. Dr. Pennebaker is a pioneering figure in education and behavioral psychology who is renowned for his extensive work on the intricate relationship between language, health, and social behavior. With a distinguished career and authorship of 12 books and over 300 articles, Dr. Pennebaker's contributi...
Learning the Hard Way the Easy Way
The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
