The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
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The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
15. Ken Blanchard and Randy Conley on Responding to Feedback
Learning the Hard Way the Easy Way
51 minutes
1 year ago
15. Ken Blanchard and Randy Conley on Responding to Feedback
Welcome to another insightful episode of "Learning the Hard Way the Easy Way"! Join your host Alex Culley in a thought-provoking conversation with two exceptional guests—internationally acclaimed author and leadership pioneer, Ken Blanchard, and trust expert Randy Conley, who share insights from their lives and their new co-authored book, "Simple Truths of Leadership Playbook: A 52-Week Game Plan for Becoming a Trusted Servant Leader" Ken Blanchard, the founder and Chief Spiritual Officer o...
Learning the Hard Way the Easy Way
The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
