The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
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The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
19. Dr. David Schreiner on the Power of Gratitude in Leadership
Learning the Hard Way the Easy Way
59 minutes
1 year ago
19. Dr. David Schreiner on the Power of Gratitude in Leadership
Join Alex Culley in an impactful episode of "Learning the Hard Way the Easy Way," as he sits down with Dr. David L. Schreiner, President and CEO of Katherine Shaw Bethea Hospital in Dixon, Illinois, and author of the bestselling book, “Be the Best Part of their Day – Supercharged Communication with Values-Driven Leadership.” Dr. Schreiner shares a profound lesson he learned the hard way: the power of gratitude in leadership. Drawing from his extensive experience in healthcare leadership and ...
Learning the Hard Way the Easy Way
The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...