The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
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The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
When was the last time you confronted what you don’t know? For Chuck Johnson, serial entrepreneur, technologist, and leadership coach, this question has shaped his journey through multiple successful startups. From software engineer to founder, Chuck learned that understanding your limitations is just as important as knowing your strengths. "I needed to learn what other skills are crucial for a successful software company; vision, connections, and sales," he shares. This self-awareness became...
Learning the Hard Way the Easy Way
The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
