The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
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The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
28. Laurie Schloff on Mastering Your Emotional Triggers
Learning the Hard Way the Easy Way
54 minutes
4 weeks ago
28. Laurie Schloff on Mastering Your Emotional Triggers
Have you ever lost your cool at exactly the wrong moment? That spark of frustration that flares into a career-limiting outburst? Executive communication coach Laurie Schloff knows this struggle intimately, despite being a master at helping others communicate effectively. In this refreshingly candid conversation, Laurie reveals her ongoing journey to maintain composure when emotions run high. She shares vulnerable stories of professional missteps, from losing clients due to excessive enthusia...
Learning the Hard Way the Easy Way
The line between innovation and disruption often comes down to one thing: communication. Rich Davis, who spent 40 years at United Airlines, learned this early in his career, especially during the most challenging times in aviation security. Starting as a reservation agent, Davis identified an inefficiency: temporary reservations that should have automatically canceled remained in the system, blocking inventory and requiring manual work to clear. His automated solution could save millions, but...
