Making Risk Flow | The Future of Insurance

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Making Risk Flow | The Future of Insurance

Cytora

89 episodes

7 hours ago

Welcome to a special end-of-the-year series on Making Risk Flow as we count down the weeks to the end of 2025. The series is a collection of our top episodes from this year based on views, downloads, and overall engagement. Each Tuesday, we will re-release one standout episode as we build up to releasing our top fan favourite on the last Tuesday. In this episode, host Juan de Castro sits down with Marcus Ryu, former CEO and current strategic adviser at Guidewire Software. Marcus shares his jo...

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All content for Making Risk Flow | The Future of Insurance is the property of Cytora and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Welcome to a special end-of-the-year series on Making Risk Flow as we count down the weeks to the end of 2025. The series is a collection of our top episodes from this year based on views, downloads, and overall engagement. Each Tuesday, we will re-release one standout episode as we build up to releasing our top fan favourite on the last Tuesday. In this episode, host Juan de Castro sits down with Marcus Ryu, former CEO and current strategic adviser at Guidewire Software. Marcus shares his jo...

Show more...

Episodes (20/89)

Making Risk Flow | The Future of Insurance

Top Episodes of 2025: The Vertical Advantage: How Specialisation Drove Success in Insurance | Marcus Ryu, Guidewire

Welcome to a special end-of-the-year series on Making Risk Flow as we count down the weeks to the end of 2025. The series is a collection of our top episodes from this year based on views, downloads, and overall engagement. Each Tuesday, we will re-release one standout episode as we build up to releasing our top fan favourite on the last Tuesday. In this episode, host Juan de Castro sits down with Marcus Ryu, former CEO and current strategic adviser at Guidewire Software. Marcus shares his jo...

3 days ago

55 minutes

Making Risk Flow | The Future of Insurance

Top Episodes of 2025: Practitioner’s Guide: The Blueprint for Risk Digitization POCs | Zaheer Hooda and Richard Lewis, Cytora

Welcome to a special end-of-the-year series on Making Risk Flow as we count down the weeks to the end of 2025. Each Tuesday, we will re-release one standout episode as we build up to releasing our top fan favourite on the last Tuesday. In this episode, Juan de Castro is joined by his colleagues, Rich Lewis, Cytora's Sales Director, and Zaheer Hooda, Head of North America, for a deep dive into what makes proof-of-concept (POC) initiatives in risk digitisation succeed or fail. Drawing on ...

1 week ago

28 minutes

Making Risk Flow | The Future of Insurance

From Hype to Hard ROI: Making AI Actually Work in Insurance | Matthew Grant, InsTech

In this episode of Making Risk Flow, host Jake Harding speaks with Matthew Grant, founder and CEO of Instech and a veteran of 33 years in catastrophe modelling. Matthew unpacks why insurance’s cautious approach to AI is more strategic than sceptical. Together, they explore how carriers can align technology adoption with real business problems, build trust in new data sources, and drive operational efficiency without disrupting core workflows. Matthew explains why consistency in user int...

2 weeks ago

31 minutes

Making Risk Flow | The Future of Insurance

Making Risk Flow – Season 7 Highlights | Top Lessons & Expert Takeaways

In this special compilation episode of Making Risk Flow, host Juan de Castro revisits conversations with the industry leaders who shaped Season 7. Join Allison Thornicroft, Yaemish Rughoo, Mark Allan, Greg Hendrick, Bilge Mert, Jean-Jacques Henchoz, and Lambros Lambrou to explore why speed and efficiency matter in commercial insurance, how AI and technology are reshaping underwriting workflows, and the key strategies insurers are using to standardize processes and drive real value for clients...

3 weeks ago

27 minutes

Making Risk Flow | The Future of Insurance

Exploring the Ecosystem: From Reactive to Predictive: The Proactive Advantage Reshaping Cyber Insurance Today

In this episode of Making Risk Flow, host Jake Harding speaks with Ross Wirth, Head of Strategic Tech Ecosystem at CyberCube, about why cyber insurance requires a new playbook for risk assessment. Ross explains how traditional underwriting struggles to keep pace with dynamic security environments, and why real-time data visibility is now essential for identifying concentration risk, single points of failure, and systemic exposures like cloud outages. The conversation explores shifting f...

1 month ago

28 minutes

Making Risk Flow | The Future of Insurance

Fast, Data-Driven Decisions and the Future of Risk | Mark Allan, Ki Insurance

In this episode of Making Risk Flow, Juan de Castro sits down with Mark Allan, CEO of Ki Insurance, to explore how a digital-first, data-led approach is transforming underwriting in the London market. Mark shares how Ki combines algorithmic precision with human expertise to underwrite individual risks at unprecedented speed, while maintaining portfolio-level oversight. This episode explores Ki’s mission-driven culture, the challenges of blending technology and insurance talent, and how partne...

1 month ago

30 minutes

Making Risk Flow | The Future of Insurance

Exploring the Ecosystem: How Relativity6 Is Powering AI That Works | Alan Ringvald, Relativity6

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to a new episode of Making Risk Flow: Exploring the Ecosystem. Our host Jake Harding welcomes Alan Ringvald, CEO and co-founder of Relativity6, to unpack how AI and multi-source data are redefining underwriting. Together, they explore why insurers must move beyond generic AI tools toward workflow-specific solutions that integrate seamlessly into real underwriti...

1 month ago

13 minutes

Making Risk Flow | The Future of Insurance

Turning Risk into Opportunity: Inside Aon’s Data-Driven Approach | Lambros Lambrou, Aon

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Lambros Lambrou, Chief Strategy Officer at Aon, to explore how one of the world’s largest insurance brokers is transforming risk management through data, AI, and innovation. They discuss how global megatrends, trade, technology, weather, and workforce are reshaping the insurance landscape and why a shift...

1 month ago

28 minutes

Making Risk Flow | The Future of Insurance

Maximising Hero Work: How AI is Transforming Commercial Insurance | Graham Blackwell, Applied Systems

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Graham Blackwell, President of Applied Systems, to explore the transformative power of technology in insurance. They discuss how Applied Systems and Cytora are joining forces to streamline workflows, reduce manual processes, and enhance collaboration between brokers and carriers. From reimagining commerc...

2 months ago

33 minutes

Making Risk Flow | The Future of Insurance

From Data to Decision | The AI-Driven Revolution in Commercial Underwriting

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this special compilation episode of Making Risk Flow, host Juan de Castro revisits our conversations with industry leaders Carl Bach, Johan Slabbert, Bettina Dietsche, Cassandra Vukorep, and others to explore how digital transformation and AI are revolutionising the commercial insurance sector. This episode provides a discussion on efficient operating models, integr...

2 months ago

17 minutes

Making Risk Flow | The Future of Insurance

From Relevance to Resilience: Inside the Evolution of Modern Insurance | Jean-Jacques Henchoz, Brit Insurance

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro is joined by Jean-Jacques Henchoz (JJ), Non Executive Director, Brit Insurance and a non executive director across the insurance value chain, to explore the future of insurance. With over 25 years of industry experience, JJ shares his perspectives on how insurers can remain relevant by addressing protection...

3 months ago

28 minutes

Making Risk Flow | The Future of Insurance

Breaking Industry Silos: The Hidden Power of Standardised Data in Specialty | Bilge Mert, Brit Insurance

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro speaks with Bilge Mert, Chief Technology and Transformation Officer at Brit Insurance, about what it takes to drive meaningful digital transformation in commercial insurance. Bilge shares her approach to standardising processes across lines of business, leveraging AI to unlock efficiency, and building scalable te...

3 months ago

32 minutes

Making Risk Flow | The Future of Insurance

Building a $1.2B Underwriting Company with Risk Data Technology | Greg Hendrick, Vantage Risk Companies

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro sits down with Greg Hendrick, CEO of Vantage Risk Companies, to unpack what it takes to build a modern underwriting company from the ground up, right in the middle of a pandemic. Greg reveals how Vantage has grown to $1.2B in equity by combining the best of traditional underwriting expertise with a business-drive...

4 months ago

39 minutes

Making Risk Flow | The Future of Insurance

Speed, Scale & GenAI: How Specialty Insurers Are Rewiring Underwriting in 2025 | InsTech NYC

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this panel episode of Making Risk Flow, host Juan de Castro dives into the transformative power of generative AI in insurance with three industry experts: Allison Thornicroft, VP and Business Solutions Lead at Arch Insurance Group, Neeren Chauhan, Chief Innovation and AI Officer at Tokio Marine, and Yaemish Rughoo, Information Technology Program Director at Everen. ...

4 months ago

16 minutes

Making Risk Flow | The Future of Insurance

ITIUSA25 - From Insurtech 2.0 to 3.0: What is the Future of Insurance? | Insurtech Insights Panel

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this special panel edition recorded at the InsureTech Insights 2025 the panel, including Cytora's Head of North America Zaheer Hooda, have a forward-looking conversation on the evolution of the industry from InsurTech 2.0 to 3.0. Joining him in the panel are Nicholas Chen (MD Financial Services, Accenture), Camilla Serna (Global Revenue Officer at Chubb), Ben Madick...

5 months ago

35 minutes

Making Risk Flow | The Future of Insurance

Practitioner’s Guide: The Blueprint for Risk Digitization POCs | Zaheer Hooda and Richard Lewis, Cytora

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to Cytora’s Practitioner’s Guide, a new series from Making Risk Flow. In each episode, we sit down with experts from Cytora’s global team to explore practical strategies, real-world applications, and emerging insights from the front lines of risk digitization and underwriting transformation. In this episode, Juan de Castro is joined by Rich Lewis, Cytora's Sale...

6 months ago

28 minutes

Making Risk Flow | The Future of Insurance

Inside Lloyd’s Digital Transformation: The Data & AI Shift You Can’t Ignore | Cassandra Vukorep, Lloyd’s

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro sits down with Cassandra Vukorep, Chief Data and AI Officer at Lloyd’s of London, to explore the impact of data and AI on commercial insurance. They discuss Lloyd’s role as an ecosystem platform for over 100 syndicates, the importance of data standardisation, and efforts to streamline operations through the Core ...

8 months ago

29 minutes

Making Risk Flow | The Future of Insurance

The Hartford’s Next Chapter: Building a Global Insurance Powerhouse | Carl Bach, The Hartford

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro speaks with Carl Bach, CEO of Hartford Underwriting Agency, about how a 200-year-old insurer is modernising for the future. They discuss Hartford’s brand refresh, maintaining its historic stag emblem while evolving its global identity. Carl outlines the strategic transformation of the company’s Global Specialty b...

8 months ago

30 minutes

Making Risk Flow | The Future of Insurance

The Data Flywheel: Why “No Data, No Deal” is Changing Cyber Insurance I Jonathan Spry, Envelop Risk

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Jonathan Spry, CEO and co-founder of Envelop Risk, for an insightful discussion on how AI and advanced analytics are transforming cyber insurance. They explore Envelop Risk’s “data flywheel” strategy, emphasising the power of data-driven decision-making in risk assessment. Jonathan shares how AI-driven u...

9 months ago

36 minutes

Making Risk Flow | The Future of Insurance

Mastering Risk Digitisation: From Business Case to Business Impact | James Platt, Henry Withinshaw, and Jonathon Gray

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. This episode of Making Risk Flow is a recording of the quarterly event hosted by Juan de Castro to bring industry stakeholders, including clients and key industry executives, to the table to discuss how they are approaching digitisation. Juan is joined by James Platt, Henry Withinshaw, and Jonathon Gray to explore how digital transformation is reshaping commercial insu...

10 months ago

35 minutes