We had the pleasure of sitting down with a leader in the convenience store space, Babir Sultan. Babir shares how machine learning and social media transform operational efficiency and customer experience without losing the human touch. This episode explores leadership lessons, and how technology can help teams grow, serve customers, and drive smarter margins.
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Discover how loyalty programs are reshaping the future of customer engagement. Matthew Viana and Gregg Giambanco take us behind the scenes of a loyalty program. From transforming traditional programs to driving innovation and community engagement. Learn how loyalty programs are helping businesses build deeper customer connections through technology, strategy, and thoughtful design. To learn more, visit https://modisoft.com/