Why some clients cling to their problems instead of seeking solutions

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In this episode, we delve into the humorous yet poignant reflections of a management consultant grappling with the challenges of explaining his career to his mother throughout the years.

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We had a lot of trials and tribulations over branding. From lawyerly to simple our brand evolved. But ultimately, it's the company's product that matters. Also, we can't figure out logos.

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Jim and Ken discuss the value of consultant reports. You get a few tips on how to improve your reports.

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Jim and Ken talk about loyalty programs. Airlines, stores, hotels, and online services all offer some form of them. Is it worth the effort?

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SCRUM, GTD, Object-Orientation, Seven Habits...All have some value but rarely do silver bullets cure all. Take the best parts and leave the rest.

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Jim and Ken discuss how a consultant (or entrepreneur) should dress in front of clients or prospective clients. Client +1 is the take away...though we both admit we have no fashion sense.

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A few minor clarifications to our Smart People Dumb Procedures episode

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Our philosophy was people are smart and will do the right thing...except when they don't. Smart people can, and often do, dumb things, particularly when it involves mindless tasks. We talk about balancing people doing the right thing and corporate policies and procedures.

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Listeners demanded to know how we became consultants and entrepreneurs! Well OK, one listener asked politely if we'd tell this story. And he was related to Ken.

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Jim and Ken discuss what behaviors and rules an organization needs to thrive.

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Jim and Ken talk about change initiatives in a company. How fast can you move?

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In this special episode, Jim and Ken tease changes in our approach for our new season starting September 21st, 2025. It's a bit of a "sausage" being made but we thought you might enjoy it and hearing about some upcoming changes to our podcast. Hey we're learning here...

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Jim and Ken discuss external company communication. Hopefully entrepreneurs will take some of this advice to heart.

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Jim and Ken discuss internal company communication - is there anything useful that comes of it?

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Advice for clients. Jim and Ken talk about how to manage your consultant.

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Jim and Ken explore their sources of inspiration.

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Jim and Ken hit another critical topic: Swag. Ultimately we tried to decide if it's Art or Garbage.

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Jim and Ken discuss their approaches to presentations. Ken gives Jim glowing reviews for his approach. Both discuss their philosophy and a few tricks behind their success.

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Jim and Ken discuss the roles performed on a project to make it successful. This is not the same as positions (like manager); think of it as "starting a project" or "ending a project." Roles can be fulfilled by one person wearing many hats, but more often, the skills needed mean different people performing different roles.

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