Millionaire University is on a mission to help you build wealth, achieve financial freedom, and create a business that supports the life you want. We reveal proven strategies for business growth, personal finance, and investing—teaching you how to increase your income, build passive revenue streams, and take control of your money. You will learn how to start and scale a business, make smarter financial decisions, and build lasting wealth—all while creating a life of impact and fulfillment. Growing a business and achieving financial freedom doesn’t have to be as complicated as some may think. At Millionaire University, we cut through the confusion and break things down in a simple, actionable way to help you reach your financial goals faster.
Whether you’re launching a business, scaling an existing one, growing your net worth, creating multiple income streams, learning to invest or developing a millionaire mindset to overcome obstacles holding you back, we’ve got you covered. In each episode, one of our Millionaire Mentors will deliver an action-packed masterclass, sharing exactly how they built wealth—and how you can do the same. If you're ready to take a smarter, faster path to financial freedom, welcome to Millionaire University—your school for wealth creation. Graduate rich, not broke. Get your FREE Business Training at MillionaireUniversity.com/training.
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Millionaire University is on a mission to help you build wealth, achieve financial freedom, and create a business that supports the life you want. We reveal proven strategies for business growth, personal finance, and investing—teaching you how to increase your income, build passive revenue streams, and take control of your money. You will learn how to start and scale a business, make smarter financial decisions, and build lasting wealth—all while creating a life of impact and fulfillment. Growing a business and achieving financial freedom doesn’t have to be as complicated as some may think. At Millionaire University, we cut through the confusion and break things down in a simple, actionable way to help you reach your financial goals faster.
Whether you’re launching a business, scaling an existing one, growing your net worth, creating multiple income streams, learning to invest or developing a millionaire mindset to overcome obstacles holding you back, we’ve got you covered. In each episode, one of our Millionaire Mentors will deliver an action-packed masterclass, sharing exactly how they built wealth—and how you can do the same. If you're ready to take a smarter, faster path to financial freedom, welcome to Millionaire University—your school for wealth creation. Graduate rich, not broke. Get your FREE Business Training at MillionaireUniversity.com/training.
Work Less, Earn More: How Outsourcing Customer Service Pays Off | Jordan Brown (MU Classic)
Millionaire University
55 minutes
1 week ago
Work Less, Earn More: How Outsourcing Customer Service Pays Off | Jordan Brown (MU Classic)
#664 Is customer service draining your time and resources? It doesn’t have to! In this episode hosted by Kirsten Tyrrel, we’re joined by Jordan Brown, founder and CEO of Omnie, who explains how outsourcing customer service can actually increase revenue while giving you back valuable time. Jordan shares how the right mix of AI and human support can transform customer interactions, with AI handling routine questions and freeing up your team to build relationships and drive conversions. He highlights how real-time chat support can turn site visitors into paying customers and reveals why outsourcing not only saves money but also improves customer satisfaction. Whether you’re overwhelmed with inquiries or looking to scale, Jordan breaks down how outsourcing can become a strategic advantage for your business!
(Original Air Date - 4/7/25)
What we discuss with Jordan:
+ Outsourcing customer service boosts revenue
+ AI handles routine questions effectively
+ Human agents build relationships and loyalty
+ Real-time chat increases conversion rates
+ Dedicated agents ensure brand consistency
+ Outsourcing saves time and reduces costs
+ Customer support can drive long-term growth
+ Proactive customer service enhances satisfaction
+ Training and SOPs improve agent performance
+ Knowing when to outsource prevents burnout
Thank you, Jordan!
Check out Omnie at OmnieCSR.com.
Email Jordan at jbrown@omniecsr.com.
Watch the video podcast of this episode!
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Millionaire University
Millionaire University is on a mission to help you build wealth, achieve financial freedom, and create a business that supports the life you want. We reveal proven strategies for business growth, personal finance, and investing—teaching you how to increase your income, build passive revenue streams, and take control of your money. You will learn how to start and scale a business, make smarter financial decisions, and build lasting wealth—all while creating a life of impact and fulfillment. Growing a business and achieving financial freedom doesn’t have to be as complicated as some may think. At Millionaire University, we cut through the confusion and break things down in a simple, actionable way to help you reach your financial goals faster.
Whether you’re launching a business, scaling an existing one, growing your net worth, creating multiple income streams, learning to invest or developing a millionaire mindset to overcome obstacles holding you back, we’ve got you covered. In each episode, one of our Millionaire Mentors will deliver an action-packed masterclass, sharing exactly how they built wealth—and how you can do the same. If you're ready to take a smarter, faster path to financial freedom, welcome to Millionaire University—your school for wealth creation. Graduate rich, not broke. Get your FREE Business Training at MillionaireUniversity.com/training.
