Send us a text Show Notes: If you’ve been paying attention to collision industry news lately, it can feel like every headline is yelling at you to brace for impact. 😬 ⚠️Insurance pressures ⚠️Technician shortages ⚠️Consolidation within our Industry ⚠️Constantly changing OEM requirements ⚠️Economic uncertainty humming in the background like a bad air hose you can’t quite shut off. After a while, that kind of noise pushes a lot of good shop owners into reaction mode inste...

Send us a text **🎙️ Podcast Show Notes: If you’re a shop owner or leader trying to set real goals for 2026, you’ve probably noticed something. Every time you turn on the news, it feels like the sky is falling… Inflation… Layoffs… Global tensions… Doom & Gloom on repeat. That constant noise can wear you down fast and make big goals feel risky or even pointless. In this week’s episode of the Mind Wrench Podcast, we cut through that fog with some straight-talk wisdom and a powerful audio cli...

Send us a text 🎧 Show Notes If we’re being honest, do the holidays have you feeling more scrambled than festive? Has Ho-Ho-Ho turned into NO-NO-NO? In this week’s episode, we revisit a fan-favorite message on why Christmas has quietly become one of the most stressful times of the year—and what you can do to stop the spiral. Between the shopping, the parties, the relatives you tolerate more than enjoy, and the financial drain that hits harder than a busted water main, it’s no wonder our stress...

Send us a text **🎙️ Podcast Show Notes: 🤔 What if just two minutes every morning could make you feel calmer, happier, and more confident walking into the shop each day? 👉 In this week’s The Mind Wrench Podcast episode, we break down the simple habit of gratitude—what it actually is, why it works, and how it can help you lead your team with more patience and less stress. No fluff, no “feel-good” clichés… just real talk and practical habits that actually move the needle.🧭 We start by taki...

Send us a text **🎙️ Podcast Show Notes: “Detailing, Nanotech & Profit: Turning Chemistry into Cash Flow” In this week’s Mind Wrench Podcast, we sit down with veteran detailer and collision pro Jeremy Harding, a guy who’s lived through every phase of paint and polish—from the old rotary buffer days to today’s high-tech ceramic coatings. If you’ve ever wondered why these coatings seem bulletproof (and sometimes like a real pain in the butt during repair), Jeremy breaks it all down in ...

Send us a text **🎙️ Podcast Show Notes: Join me in this week’s Mind Wrench Podcast, as we tackle a truth that’s both simple and game-changing: your attitude sets the course of your life. Most people nod at that idea—but few actually practice it. Between daily fires, customer stress, and repair deadlines, it’s easy to let circumstances run the show. But when you learn to choose your attitude instead of reacting to everything around you, you regain the control that stress usually steals. Throug...

Send us a text **🎙️ Podcast Show Notes: What if the fastest way to win more keys is to hand clients your keys—on your terms? In this episode, we sit down with Laura Tierney of ShopLoaner.com to break down how collision and auto repair shops can take control of one of their biggest bottlenecks: rentals. From slow insurance claims to unavailable third-party cars, we explore how a shop-owned rental fleet can turn frustration into a streamlined, profitable system that locks in jobs and elevates c...

Send us a text 🎙️ Podcast Show Notes: Knowledge isn’t just power—it’s survival in today’s collision repair world. In this weeks’ episode, I share lessons from decades serving this industry, and my recent experience at the Tennessee Collision Repairers Association “Music City Conference”. The core message? Continuous education isn’t optional—it’s the foundation of safe repairs, thriving businesses, and long-term success. Our industry is evolving at breakneck speed. ADAS systems, EVs, and...

Send us a text Podcast Show Notes: What happens when a collision repair veteran who started as a tech at 15, built a 4-location MSO with nearly 100 employees, and owned 13 shops with four successful exits, decides to fix the financial challenges body shop owners face? The result is transformational. In this weeks’ episode, Bill Park shares his remarkable journey through the collision repair industry and how his biggest discoveries weren’t about paint or production—but about money. Along...

Send us a text **🎙️ Podcast Show Notes: Ever catch yourself saying, “I’ll get to that when I have more time”—whether it’s learning EV repair, ADAS calibrations, or blueprinting for your shop? The problem is, “someday” rarely shows up, and while you’re waiting, competitors are already leveling up. That’s where immersion comes in—a game-changing way to accelerate learning and close the gap fast. In this weeks’ episode, we dive into the concept of immersion learning and why it’s the ultimate sho...

Send us a text **🎙️ Podcast Show Notes: What happens when a collision repair expert decides to completely rethink how body shops operate? This week, Jesse Parks, Managing Director of Freeman Collision, shares how his West Coast shop achieved both Toyota and Lexus Certified Collision Center of the Year awards by disrupting traditional business models and creating an extraordinary culture focused on quality repairs and continuous improvement. The traditional collision repair b...

Send us a text **🎙️ Podcast Show Notes: What determines whether you're merely existing or truly living a fulfilled life? The answer lies in understanding if you're a "grower" or a "grinder" – a distinction that transcends job titles and applies to everyone touching your business ecosystem. 🔹Do you enjoy the hard work you do daily, but yet feel unfulfilled? 🔹Have you ever felt like you were destined for more, but not sure what that is, or how to get there? 🔹Are you just "grinding" through your...

Send us a text **🎙️ Podcast Show Notes: Ever stood at one of life’s crossroads, knowing a better path exists but struggling to leave the comfortable one behind? That's exactly the dilemma this episode tackles through the powerful metaphor of "burning the boats." 🔥⛵ The concept traces back to 1519 when Hernan Cortes ordered his men to destroy their ships upon landing in Mexico, eliminating any possibility of retreat. Similarly, in 1776 when George Washington secured every availabl...

Send us a text Episode Notes: In this short, but valuable episode of Mind Wrench, we dive into the power of resilience as the key differentiator between success and struggle in both business and life. Resilience is the invisible backbone of achievement, enabling individuals to bounce back from adversity swiftly and maintain focus. Author & keynote speaker Brian Tracy shares his powerful insights, the concept of "mental rehearsal" – a technique that prepares you emotionally for...

Send us a text Episode Notes: The difference between a good collision repair shop and a truly exceptional one often boils down to one critical factor: how people feel when they interact with your business. Join us this week as Sheryl Driggers, former MSO owner and now lead CSR trainer for Mike Anderson's elite Spartan Groups, reveals the science and strategy behind creating meaningful connections that transform both customer experience and employee satisfaction. Here are three eff...

Send us a text Episode Summary: In today’s episode, we break down the ultimate investment collision repair professionals often overlook — and it’s not in tools, equipment, or the stock market. We’re talking about personal development. Regardless of where you are in your business or life, investing in yourself pays out in ways no 401k ever will. With the rapid pace of change in the collision repair industry — from automation and AI to shifting customer demands — the key to staying relevant, f...

Send us a text Episode Notes: Host Rick Selover celebrates his 200th episode of The Mind Wrench by welcoming back industry titan Mike Anderson! They dive deep into the evolving collision repair landscape and the powerful forces driving positive change.🎉 🎉 Mike unveils his 2025 mantra: "Stay Humble, Stay Hungry" – a crucial balance for navigating customer empathy and the relentless pursuit of improvement amidst shifting industry tides. Discover the power of sharpening your saw, eve...

Send us a text Episode Notes: Are you letting that thick cloud of uncertainty holding you back from making bold moves in your business? You're not alone. In this week’s episode, we tackle the hesitation many entrepreneurs & business owners are experiencing when it comes to starting new ventures, expanding locations, or investing in necessary equipment and technology. The collision repair industry, like many service businesses, has always been cyclical - something easy to forge...

Send us a text Show Notes: Does the way your CSRs answer the phone, communicate with & onboard your customers seem to be inconsistent? Are the visual cues in your production areas as clear & concise as what you would find in a hospital ER or industrial plant? Are your Google or CSI reviews suffering due to delayed deliveries, poor communications or inconsistent quality? The problem is simply the lack of Standard Operating Procedures (SOPs). This episode unravels the critical r...

Send us a text Episode Notes: 😬 If you missed the mid-90s collision repair landscape, most body shop owners fiercely guarded their "secret sauce," proudly declaring "I don't need anybody's help" while paint companies hosted product-focused events that many viewed as time away from fixing cars rather than investments in growth. Fortunately, those days are long gone. ⌛ Today's successful collision repair professionals face a pivotal choice… ⚔️You can struggle alone against the overw...