Episode 43: The Holiday Grind: The Lonely Reality of Being the Boss in Q4 | Never in Reverse Podcast
'Tis the season… for guilt, pressure, and loneliness.
In Episode 43 of the Never in Reverse Podcast, host Jeremy Axel and co-host Douglas Cox candidly discuss the hidden struggles entrepreneurs face during the holiday season.
They explore the pressure to always be available, the guilt of missing family moments, and the loneliness that can come with being a provider.Â
The conversation highlights the challenge of balancing business demands with personal well-being and family time. Both hosts share personal stories, emphasize the importance of setting boundaries, and encourage listeners to prioritize meaningful moments with loved ones.Â
For detailed show notes, navigate using the timestamps below:
(00:00:00) The Hidden Struggles of Entrepreneurs During the HolidaysÂ
Discussing the unseen challenges, guilt, and loneliness that business owners face while others enjoy holiday festivities.
(00:00:27) The Holiday Grind and Always Being "On."Â
Exploring the difficulty of unplugging from work and the habitual nature of always being available.
(00:03:11) Pressure to Respond and FOMO in BusinessÂ
Examining the pressure to respond quickly to customers and the fear of missing out on opportunities.
(00:05:37) Work-Life Balance and Cultural ExpectationsÂ
Debating the reality of work-life balance, societal pressures, and the need to unplug for mental health.
(00:06:52) The Pendulum of Priorities and Entrepreneurial ExpectationsÂ
Discussing shifting priorities between work and family, and the myth of entrepreneurial freedom.
(00:10:01) Self-Imposed Pressures and the Founder’s TrapÂ
Addressing internal and external expectations, as well as the emotional traps founders often encounter.
(00:12:18) The Importance of Presence and Family MomentsÂ
Sharing personal stories about choosing family time over work, and the value of being present.
(00:15:28) Setting Boundaries and Personal Time
Emphasizing the need for boundaries, personal time, and self-care to avoid burnout.
(00:15:46) The Provider Mentality and LonelinessÂ
Exploring the loneliness and sacrifices of being a provider, and the importance of keeping something for oneself.
(00:18:22) Holiday Pressures and Family DynamicsÂ
Discussing financial and emotional pressures during the holidays and the complexities of family relationships.
(00:19:38) Final Thoughts and Advice for the HolidaysÂ
Encouraging listeners to set boundaries, breathe, and accept the imperfect nature of the holiday season.
đź’¬ COMMENT BELOW:
What’s your biggest holiday struggle as an entrepreneur?Â
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In episode 42 of "Never in Reverse Podcast," The Fluent Conveyor's Origin Story. Jeremy Axel reveals how borrowed tools, relentless grit, and a focus on real problems built a business.Â
A raw look at the sacrifices, lawsuits, and mindset required to move forward, and why integrity is your greatest asset.Â
An honest, inspiring conversation for founders, builders, and anyone navigating the entrepreneurial path.
For detailed show notes, navigate using the timestamps below:
(00:00:00) Introduction & Episode Context
(00:00:33) Gratitude and Community BuildingÂ
Douglas Cox and Jeremy Axel express gratitude for the year and encourage audience engagement and community.
(00:01:25) Introducing Jeremy Axel & Entrepreneurial SpiritÂ
Doug introduces Jeremy, sharing their history and Jeremy’s entrepreneurial drive.
(00:02:28) Jeremy’s Early Career & First Startup ExperienceÂ
Jeremy recounts his early career selling copiers, learning business basics, and seeking personal growth.
(00:04:29) Transition to Colorado & Software Sales
Jeremy describes moving to Colorado, selling SolidWorks software, and reigniting his entrepreneurial ambitions.
(00:05:20) Integrity Crisis & Founding Fluid Conveyors
Jeremy Axel explains the integrity issues that pushed him to start Fluid Conveyors and the risks involved.
(00:06:28) Startup Sacrifices & Early Struggles
Jeremy Axel details the grind of starting up, personal sacrifices, lawsuits, and working without pay.
(00:07:55) Persistence & Mindset for Growth
Jeremy Axel discusses the importance of persistence, daily progress, and evolving his mindset as the company grew.
(00:08:52) First Success & Building ConfidenceÂ
Jeremy Axel recalls the first major customer win and how it validated their efforts and team.
(00:11:09) Early Embarrassments & Learning Moments
Jeremy Axel shares early mistakes, like lacking an owner’s manual, and the importance of adapting and learning.
(00:12:30) Cash Flow, Capital Expenses & Team StructureÂ
Discussion on managing cash flow, avoiding unnecessary expenses, and evolving the team structure.
(00:13:33) Bad Decisions & Learning from MistakesÂ
Jeremy Axel reflects on business mistakes, learning from them, and focusing on long-term brand building.
(00:15:12) Niche Focus vs. Broad ApproachÂ
Doug and Jeremy Axel discuss whether they targeted a niche or stayed broad, and the impact of early lawsuits.
(00:17:10) Customer Relations & Integrity as Core ValuesÂ
Emphasis on customer service, integrity, and building trust as foundational company values.
(00:21:15) Chasing Every Opportunity vs. FocusÂ
Jeremy Axel explains the turning point when they stopped trying to be everything to everyone and focused on their strengths.
(00:22:14) Sharpening Focus & Specialization
Discussion on the importance of specialization, learning from experience, and resisting the urge to chase all revenue.
(00:24:45) Reflections & RegretsÂ
Jeremy Axel shares what he would do differently, spending more time with family, but not changing the business journey.
(00:25:28) Advice for Entrepreneurs & GritÂ
Jeremy Axel offers advice on grit, focus, and continual improvement for entrepreneurs facing challenges.
(00:27:59) Enjoying the Journey & Podcast PhilosophyÂ
Doug and Jeremy Axel reflect on enjoying the entrepreneurial journey and the meaning behind “Never in Reverse.”
(00:30:36) Encouragement & Closing ThoughtsÂ
Final encouragement to start where you are, focus on grit, and not compare yourself to others.
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In this episode of the Never in Reverse Podcast, Douglas Cox sits down with Nick Kiridzic, Founder & CEO of Staff Hero, the fast-growing powerhouse helping businesses scale by tapping into elite remote talent from the Philippines.
Nick pulls back the curtain on his entrepreneurial journey, sharing how his healthcare background shaped his leadership style and the truth about building and managing high-performing remote teams. From reinvesting profits wisely to maintaining momentum in the face of growth, he breaks down the mindset shifts every founder needs to scale with purpose, not pressure.
If you're serious about building a business that’s sustainable, scalable, and built to last, this episode is your blueprint..
For detailed show notes, navigate using the timestamps below:
(00:00:00) Introduction & Guest WelcomeÂ
Host introduces Nick, founder and CEO of Staff Hero, and sets the stage for the conversation.
(00:01:02) Nick’s Background & FamilyÂ
Nick shares about his family, location, and how he found the podcast.
(00:03:04) Entrepreneurial Spark & Early CareerÂ
Nick discusses his early entrepreneurial mindset, healthcare background, and the moment he discovered outsourcing.
(00:04:08) Origins of Staff HeroÂ
Nick explains how Staff Hero started, initially helping himself and then others with outsourcing.
(00:05:11) Healthcare Experience & TransitionÂ
Nick describes his work in home care and the growing need for healthcare support.
(00:05:55) What Staff Hero DoesÂ
Overview of Staff Hero’s services, focus on the Philippines, and their approach to client and employee experience.
(00:07:22) Global Talent & Outsourcing BenefitsÂ
Discussion on the abundance of global talent, overcoming client fears, and the advantages for startups.
(00:08:16) Company Age & Industry FocusÂ
Nick shares that Staff Hero is two years old and started in healthcare but now serves various industries.
(00:10:12) Leadership Lessons & Energy ManagementÂ
Nick reflects on leadership, emphasizing energy management and setting the tone for the team.
(00:11:29) Supporting Startups & Common MistakesÂ
Nick talks about advising startups, common hiring mistakes, and the importance of systems and training.
(00:13:24) Managing Remote Teams & Time ZonesÂ
Nick explains how Staff Hero manages communication and scheduling with Filipino employees across time zones.
(00:15:21) Cultural Differences & TrainingÂ
Nick discusses the strengths of Filipino talent and the need for cultural training to better serve U.S. clients.
(00:17:39) Leadership Growth & Personal DevelopmentÂ
Nick shares how healthcare taught him structure, startups taught him speed, and how he combines both.
(00:18:59) Self-Care & Avoiding BurnoutÂ
Nick talks about his approach to self-care, delegation, and trusting his team to prevent burnout.
(00:21:34) Starting Staff Hero: Planning vs. ActionÂ
Nick describes diving into Staff Hero without a formal plan, driven by enthusiasm and support from family.
(00:23:35) Advice for Entrepreneurs
Nick encourages aspiring entrepreneurs to stop doubting themselves, move fast, and maintain momentum.
(00:24:17) Biggest Early MistakeÂ
Nick admits to paying himself too early and stresses the importance of reinvesting in the business.
(00:25:54) Financial Management & Client Attrition
Nick discusses the unpredictability of clients, budgeting challenges, and the need to plan for attrition.
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FOLLOW & LEARN MORE ABOUT Nick Kiridzic:Â
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LinkedIn: https://www.linkedin.com/in/nick-kiridzic-04218a122/
Instagram: https://www.instagram.com/staffhero.co/
Facebook: https://www.facebook.com/profile.php?id=61576276613060
X: https://x.com/staffhero
website: https://www.staffhero.co/
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Old School Meets New School: Leading Across Generations: In this episode of the Never in Reverse podcast, we explore what it truly takes to lead a multigenerational workforce in today’s manufacturing world. Jeremy Axel and Douglas Cox break down the challenges of uniting boomers, millennials, and Gen Z on the same team, while clearing up the stereotypes that often hold leaders back.
Discover why transparent communication, strong mentorship, and consistent knowledge sharing are essential for modern manufacturing leadership. You’ll also learn how documenting tribal knowledge, adapting leadership styles, and building real collaboration across generations can elevate productivity, retention, and team culture.
If you’re passionate about leadership, workforce development, or creating a workplace where every generation can thrive, this episode is for you.
For detailed show notes, navigate using the timestamps below:
(00:00:00) Challenging Generational StereotypesÂ
Debunking myths about boomers, millennials, and Gen Z; the real issue is leadership communication across generations
(00:00:32) Podcast Introduction & Episode ThemeÂ
Hosts introduce themselves, the podcast, and the focus on leading multiple generations in manufacturing.
(00:01:20) Gen Z Engagement & Learning StylesÂ
Discussing Gen Z's reputation for disengagement, their tech-driven learning, and differences from older generations.
(00:02:03) Communication, Vision, and TransparencyÂ
Importance of clear communication, transparency, and casting a vision that Gen Z can engage with.
(00:04:42) Challenges in Information SharingÂ
Difficulties in providing transparency and clear job responsibilities in a fast-paced environment.
(00:05:41) Cross-Departmental AlignmentÂ
Need for roadmaps and better alignment between teams to ensure everyone is informed and connected.
(00:06:20) Empowering Gen Z in ManufacturingÂ
Integrating Gen Z into a traditional industry, leveraging their skills, and encouraging open communication.
(00:08:18) Balancing Vision and ListeningÂ
Leaders must balance big-picture vision with listening and adapting to team input.
(00:08:37) Transparency and Buy-In Across GenerationsÂ
Sharing transformation and vision to avoid resistance and foster unity among age groups.
(00:10:06) Flexibility vs. ExecutionÂ
Exploring generational expectations for flexibility, autonomy, and the importance of delivering results.
 (00:11:24) Trust, Accountability, and Knowledge Transfer
Building trust, ensuring accountability, and the critical need for knowledge transfer in manufacturing.
(00:12:56) Mentorship and Self-Directed LearningÂ
Role of mentorship, self-learning, and the balance between guidance and independence.
(00:14:25) Documenting Tribal KnowledgeÂ
Importance of documenting processes and knowledge to ensure continuity and clarity.
(00:15:12) Choosing the Right MentorsÂ
Selecting mentors who enjoy teaching and can effectively transfer skills and knowledge.
(00:16:07) Building a Transparent, Data-Driven CultureÂ
Creating a culture where information is accessible, organized, and not dependent on individuals.
(00:17:06) Consequences of Poor Knowledge TransferÂ
Risks of losing undocumented expertise as older workers retire, and the need for structured mentorship.
(00:19:19) Overcoming Resistance to Sharing KnowledgeÂ
Addressing reluctance among experienced workers to mentor newcomers and fostering teamwork.
(00:21:03) Bridging the Generational Gap with StructureÂ
Implementing documentation and mentorship to ensure smooth generational transitions.
(00:22:10) The Basics and the Need for Clear DocumentationÂ
Highlighting gaps in basic skills and stressing the need for clear, replicable documentation.
(00:23:35) Leadership, Mentorship, and the Right PersonalityÂ
The importance of having leaders and mentors with the right skills and attitudes to bridge generational divides.
(00:24:29) Hybrid Procedures and Adapting to ChangeÂ
Developing procedures that work for all generations and preparing for inevitable workforce transitions.
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In this episode of the Never in Reverse podcast, host Doug Cox invites listeners into the extraordinary journey of Paul Glover, a man who once stood in federal courtrooms as a confident trial attorney, only to find himself on the other side of the justice system after being convicted on seven counts of white-collar crime. Paul Glover discusses how teaching GED classes in prison sparked his transformation and led him to become a no-nonsense executive coach. Glover emphasizes accountability, radical candor, and the importance of embracing failure as a catalyst for personal and professional growth..
For detailed show notes, navigate using the timestamps below:
(00:00:00) Introduction & Guest WelcomeÂ
Host introduces the podcast, Paul Glover’s background, and welcomes him as a guest.
 (00:01:45) How Paul Found the Podcast
Paul explains how he was referred to the show by another podcaster.
 (00:02:33) Paul’s Chicago Roots & Family
 Paul discusses moving to Chicago, his family, and his long marriage.
(00:03:25) Military Service & Return to ChicagoÂ
Paul shares about being drafted, serving in Vietnam, and returning to Chicago.
(00:04:21) Becoming a Trial AttorneyÂ
Paul describes his passion for being a federal trial attorney and the performance aspect of the job.
(00:06:45) Descent into Crime & ConvictionÂ
Paul details how he became involved in criminal activities, his indictment, and conviction for white-collar crimes.
(00:07:48) Charges and Conviction DetailsÂ
Paul lists the specific crimes he was convicted of: kickbacks, embezzlement, money laundering, and witness tampering.
(00:09:06) Rock Bottom & Family ImpactÂ
Paul discusses the emotional and financial devastation his conviction caused his family.
(00:10:15) Prison, Revenge Fantasies, and Turning PointÂ
Paul describes his initial mindset in prison and the pivotal moment on his 50th birthday that led to accepting accountability.
Transformation & Coaching Beginnings (00:11:41)Â
Paul explains how he decided to transform, realized he needed support, and began considering coaching as a career.
 (00:13:11) Wife’s Role in Transformation
Paul recounts how his wife set strict rules for his transformation and became his first source of “the gift of truth.”
(00:18:03) The No BS Mindset OriginÂ
Paul credits his wife’s approach as the foundation for his “no BS” coaching philosophy.
 (00:20:34) Service in Prison: Teaching GED
Paul describes his first experience of service by teaching GED classes to young inmates.
(00:25:13) Discovering Coaching Skills in PrisonÂ
Paul realizes his ability to influence and help others, leading to his decision to become a coach.
(00:26:34) Coaching Philosophy & ProcessÂ
Paul outlines his strict coaching program, the importance of truth, and his use of 360-degree reviews.
(00:33:23) Radical Candor & Leadership AdaptabilityÂ
Paul discusses the need for radical candor, adaptability, and the evolving nature of leadership.
(00:36:42) Resilience, Anti-Fragility, and Failing ForwardÂ
Paul shares his philosophy on resilience, anti-fragility, and using failure as a springboard for growth.
(00:39:17) Lessons from Failure & AccountabilityÂ
Paul explains the importance of accepting failure, learning lessons, and taking ownership as a leader.
(00:43:40) Consequences, Recidivism, and Final ThoughtsÂ
Paul discusses the necessity of consequences for bad behavior, recidivism among inmates, and the importance of accountability.
(00:45:15) Closing Remarks & ResourcesÂ
Host thanks Paul, mentions his books and website, and wraps up the episode.
FOLLOW & LEARN MORE ABOUT PAUL GLOVER:Â
LinkedIn: https://www.linkedin.com/in/paulglovercoaching/Â
Website: https://paulglovercoaching.com/Â
Book: https://shorturl.at/ux76N
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Is your bold "vision" for the business a guiding star, or is it a dangerous delusion? Leaders constantly walk the fine line between vision and delusion, where the pursuit of profit can tempt you to compromise the very purpose that drives you.
In episode 40 of the "Never and Reverse Podcast," hosts Jeremy Axel and Doug Cox dissect this ongoing challenge of balancing profit and purpose. They explore the pressures entrepreneurs face to sacrifice values for financial gain, the critical importance of saying no to misaligned opportunities, and the non-negotiable need for authentic, integrity-driven leadership.
Emphasizing open communication and adaptability, they provide a framework for leaders to prioritize company values and team engagement, arguing that true profitability follows when organizations remain steadfastly true to their mission. This episode is essential listening for any leader striving to ensure their vision leads to meaningful impact, not self-deception.
For detailed show notes, navigate using the timestamps below:
Core Dilemma & Leadership Mindset
(00:00:00) Introduction: The Profit vs. Purpose Dilemma - The central tension is introduced.
(00:02:02) Leadership Decisions: People vs. Profit - Establishes that leaders set the tone by choosing between these priorities.
(00:04:08) Integrity Over Chasing Money - Emphasizes prioritizing process and integrity, especially during tough times.
(00:10:53) Purpose-Driven vs. Purpose-Delusional Leadership - A crucial distinction between authentic purpose and a toxic, unrealistic vision.
Practical Strategies for Alignment
(00:03:05) Learning to Say No & Pre-Qualifying Clients - The key tactic of refining sales processes to ensure alignment.
(00:06:18) Discovery Phase & Alignment - Explains how the sales discovery process is used to stay within core competencies.
00:08:08) Stretching into New Markets - Discusses how to expand without compromising core values.
(00:19:08) Empowering Teams for Win-Win Decisions - Stresses the importance of empowering the entire team, not just leadership, to uphold values.
The Outcome: Why Purpose Comes First
(00:18:22) Profit Follows Purpose and Alignment - The core conclusion: profit is a natural result of getting purpose and team alignment right.
(00:23:18) Final Thoughts: Integrity and Purpose First - The final takeaway: align integrity and purpose first, and profitability will follow.
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In this episode of "Never in Reverse Podcast," host Jeremy Axel interviews business consultant Adi Klevit about the realities of consulting, process documentation, and business scalability.Â
Adi shares insights on why consulting engagements fail, the importance of aligning values, and how effective documentation drives measurable results. They discuss overcoming resistance, building trust, and integrating AI to streamline operations. Eddie emphasizes collaboration, clear ROI, and sustaining improvements through structured processes.Â
The conversation provides practical advice for leaders and consultants, highlighting how clarity, commitment, and effective systems can transform businesses and enable sustainable growth.
For detailed show notes, navigate using the timestamps below:
(00:00:00) Why People Fail with ConsultingÂ
Opening question about common reasons consulting engagements fail.
(00:00:02) Importance of Fit and CommitmentÂ
Discussing the need for alignment in values, methodology, and being fully committed to consulting.
(00:00:45) Introduction Host Jeremy Axel introduces the podcast
(00:01:18) Why Listen to This EpisodeÂ
Adi Klevit explains the main takeaway: process documentation is not as hard or unnecessary as people think.
(00:01:58) Adi’s Career and Company OriginsÂ
Eddie describes her background and why she started her consulting company.
(00:02:24) Rethinking Consulting for Modern BusinessÂ
Discussion on the evolution from traditional consulting to transformation and value-driven results.
(00:03:57) Delivering Tangible Results and ROI
Adi Klevit explains her approach, which involves providing playbooks and process maps and focusing on measurable ROI.
(00:06:07) Overcoming Pushback on Soft Costs
Addressing resistance from stakeholders regarding hidden or soft costs in process improvement.
(00:07:07) Getting Buy-In and Defining SuccessÂ
Importance of consulting with all stakeholders to define ROI and ensure buy-in.
(00:07:30) Collaboration vs. Surface-Level AdviceÂ
Distinguishing effective consulting from superficial advice; emphasizing partnership and collaboration.
(00:08:06) Defining the Consulting PartnershipÂ
Adi Klevit's approach: co-defining goals, ensuring mutual participation, and the necessity of client engagement.
(00:09:17) Collaboration vs. CorrectionÂ
Why collaboration is essential for change management and process adoption.
(00:09:54) The Importance of “Why” in Process DocumentationÂ
Starting every engagement by clarifying the client’s motivation for documenting processes.
(00:11:24) Building Trust and Empathy
The a need for trust, empathy, and careful communication when consulting with business owners.
(00:12:11) Scalability and ImplementationÂ
How Adi Klevit approaches scaling systems and processes after initial buy-in and roadmap creation.
(00:12:52) Maintaining and Updating ProcessesÂ
The importance of ongoing maintenance, process champions, and keeping documentation current.
(00:13:33) Overcoming Legacy Thinking and BurnoutÂ
Challenges of changing long-standing habits and addressing employee burnout due to poor processes.
(00:15:28) Celebrating Client Success StoriesÂ
Adi Klevit shares the satisfaction of seeing clients succeed after implementing new systems.
(00:16:06) Consulting as Leadership and GrowthÂ
How effective consulting empowers leadership and enables business growth.
(00:18:17) Returning Clients and Ongoing RelationshipsÂ
Adi Klevit discusses the frequency of repeat business and long-term client relationships.
(00:18:22) Balancing Strategy and ExecutionÂ
How Adi Klevit balances strategic planning with hands-on execution in diverse teams.
(00:19:25) Keys to Successful Consulting EngagementsÂ
Advice for clients: alignment, commitment, open communication, and defining expectations.
(00:20:28) The Role of AI in ConsultingÂ
Discussion on how AI is transforming consulting, increasing efficiency, and freeing up time for deeper work.
(00:24:44) AI as a Tool, Not a Replacement
Encouragement to embrace AI as a productivity tool, not something to fear.
(00:25:38) Building Relationships in the AI Era
AI frees up time for more meaningful human connections and networking.
(00:26:30) Advice for Young ConsultantsÂ
Eddie’s tips: find your niche, get results, collect testimonials, and build credibility.
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In episode 39 of the "Never in Reverse" podcast, hosts Jeremy Axel and Doug Cox break down the truth about hiring your first employee and why it’s not always the success milestone people think it is.
They share real-world lessons on what can go wrong and right when bringing someone onto your team, from hiring friends or family to setting clear expectations and avoiding early hiring mistakes.
If you’re an entrepreneur, startup founder, or small business owner, this episode delivers practical insights on leadership, accountability, and team building, helping you make smarter hiring decisions that actually support your growth.
For detailed show notes, navigate using the timestamps below:
(00:00:00)Â The Gamble of the First Hire
Discussing the misconception of the first hire as a milestone, emphasizing it's actually a significant gamble for entrepreneurs.
(00:00:19) IntroductionÂ
(00:01:23) The Excitement and Fallacy of the First HireÂ
Exploring the emotional high and unrealistic expectations entrepreneurs have when making their first hire.
(00:02:23) Delegation and Lack of StructureÂ
Challenges of delegating responsibilities without clear structure or expectations for the new hire.
(00:03:04) Personal Experiences with First HiresÂ
Hosts share their own stories about hiring too early and the lack of preparation and clarity.
(00:05:09) The Importance of Setting ExpectationsÂ
Discussing how crucial it is to set clear expectations and follow through with accountability for new hires.
(00:07:09) Risks and Costs of Hiring Too EarlyÂ
Examining the dangers of premature hiring, including ego, onboarding costs, and lack of readiness.
(00:09:22) Delegation, Trust, and MaturityÂ
The need for maturity, trust, and proper delegation as the business grows beyond startup mode.
(00:10:50) Goal Setting and AlignmentÂ
Importance of having clear short- and long-term goals and ensuring new hires align with them.
(00:12:32) Firing Fast and Avoiding Dead WeightÂ
Learning to let go of underperforming employees quickly to maintain a healthy company culture.
(00:13:55) Loyalty, Friendship, and Business BoundariesÂ
Navigating the complexities of hiring friends, maintaining boundaries, and separating business from personal relationships.
(00:16:07) Hiring Friends and Family: Pitfalls and GrowthÂ
Reflecting on the challenges and necessary maturity when hiring friends or family members.
(00:19:12) The Resume vs. RealityÂ
Warning about the gap between a candidate’s resume/interview and their actual performance in a startup environment.
(00:21:34) Dealing with Bad Hires and FiringÂ
Sharing experiences with bad hires, the importance of reviews, and the difficulty of firing employees.
(00:23:33) Growth Stages and Team EvolutionÂ
Discussing business growth milestones and the need for team members to evolve and level up with the company.
(00:25:59) Evaluating Fit and Employee AspirationsÂ
Encouraging honest conversations about whether the company is the right vehicle for employees’ personal goals.
(00:27:42) Letting Go and Maintaining CultureÂ
Recognizing when team members are no longer growing with the company and the importance of maintaining a strong culture.
(00:29:32) Listening to the Team and Making ChangesÂ
The value of feedback from employees and making necessary changes to support collective growth.
(00:30:02) Final Thoughts and Practical Hiring TipsÂ
Concluding advice: treat the first hire as a gamble, be strategic, check references, and consider trial periods.
==========
FOLLOW US
==========
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=================
CONNECT WITH US:
=================
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Website: https://neverinreverse.com/
In this insightful episode of Never in Reverse Podcast, host Jeremy Axel sits down with Joe Dillon, a divorce mediation pioneer and co-founder of Equitable Mediation Services, to challenge the biggest misconception about divorce.
With 17 years of experience, an MBA in finance, and advanced training from Harvard, MIT, and Northwestern, Joe brings both heart and strategy to the discussion. He shares how mediation empowers couples to make emotionally and financially sound decisions outside the courtroom, protecting families, sanity, and futures.
For detailed show notes, navigate using the timestamps below:
(00:00:00) Introduction
(00:02:50) Joe Dillon's Background and Credentials
(00:03:11) Joe Dillon's Experience in Corporate Publishing
(00:04:21) Joe Dillon's Background and Transition to Mediation
(00:05:10) Personal Experiences with Divorce
(00:05:40) The Lack of Art and Integrity in Disruption and Personal Experiences with Divorce
(00:06:15) Relationships and the Win-Lose Mindset
(00:06:50) Personal Perspectives and Podcast Discovery
(00:07:47) Joe's Music Listening Habits and Discovery of the Podcast
(00:08:41) Introduction to Joe Dillon's Expertise and Background
(00:09:27) Joe Dillon's Motivation and Perspective on Conflict Resolution
(00:10:00) Commonalities and a Personal Story in Hong Kong
(00:11:35) The Impact of Mediation and Personal Experiences
(00:13:08) Personal Growth and Perspective
(00:13:49) Misconceptions About Divorce
(00:20:38) Agreement and Integrity in Negotiation
(00:21:46) Dynamics in Conflict Resolution and Personal Impact
(00:23:01) Personal Discovery and Addressing Past Insecurities
(00:24:15) Understanding Childhood Perspectives and Professional Parallels
(00:25:30) Mediation and Personal Responsibility
(00:26:45) The Mediator's Role and Future Trends
(00:27:35) The Impact of AI on Mediation
(00:31:40) Advice for Newlyweds: Prenups and Financial Compatibility
(00:32:52) Family and Career Considerations
(00:34:06) Importance of Clear Agreements and Addressing Difficult Times
(00:35:22) Advice for those going through a divorce
(00:36:37) Concluding Remarks and Guest Information
========================================
CONNECT TO LEARN MORE ABOUT JOE DILLON
========================================
Instagram: Â / equitablemediationÂ
Facebook: Â
In this episode of Never in Reverse, hosts Jeremy Axel and Doug Cox explore the real-world challenges and breakthroughs shaping today’s supply chains. From the lasting impact of the COVID-19 pandemic to the ripple effects of global tariff wars, they share how businesses can stay agile and thrive through uncertainty.
They discuss the value of building diverse partnerships and why proactive risk management matters now more than ever. Jeremy and Doug also highlight how data, automation, and transparent vendor relationships, including on-site visits and due diligence, help companies build supply chains that are stronger and more adaptable.
Full of practical advice and honest insights, this episode shows how every disruption can become a chance to grow and innovate.
For detailed show notes, navigate using the timestamps below:
(00:00:00) Introduction
Overview of the episode’s focus: real-world supply chain crises, ignored red flags, and innovations turning bottlenecks into breakthrough
(00:01:14) Personal Experiences and COVID-19 LessonsÂ
Hosts share personal stories from COVID-19, highlighting vulnerabilities like single-source dependencies and lack of diversification
(00:03:55)Â Impact of Tariff Wars and Ongoing Supply Chain StrugglesÂ
Discussion of recent tariff wars, ongoing supply chain pressures, and the importance of supplier diversification.
(00:06:43) Risks of Single-Source and Specialized VendorsÂ
Exploring challenges with unique, patented, or single-source components and the pain of limited vendor options.
(00:09:10) Leveraging Data and Automation in Supply ChainsÂ
How historical data and automation can improve purchasing decisions, planning, and vendor communication.
(00:10:13) Proactive Vendor Communication and PlanningÂ
Emphasizing the need for proactive engagement with suppliers and learning from past disruptions.
(00:10:36) Vendor Relationships and the Importance of DiversificationÂ
The value of strong vendor relationships, diversification, and learning from chip shortages in automotive supply chains.
(00:12:34) Automating and Structuring Supply Chain DataÂ
Benefits of automating data, creating unified systems, and supporting both urgent and planned customer needs.
(00:15:38) Understanding Vendor Vulnerabilities and Customer ImpactÂ
Encouraging open conversations with vendors about their constraints to better serve customers and avoid losing business.
(00:16:43) Site Visits and Vendor ValidationÂ
The importance of on-site vendor visits, looking beyond marketing, and validating capabilities before committing.
(00:19:24) Building Trust and Avoiding Marketing TrapsÂ
Why direct references and transparency matter more than flashy marketing or case studies in vendor selection.
(00:23:11) Final Takeaways: Diversification, Validation, and Seamless Partnerships
Key advice: diversity suppliers, validate vendors, automate data, and build seamless, trustworthy supply chain partnerships.
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In episode 37 of "Never in Reverse Podcast," hosts Jeremy Axel and Douglas Cox explore the challenges founders face with delegation. They discuss how holding on to control leads to burnout, bottlenecks, and stunted growth. Through personal stories and practical advice, they emphasize the importance of trusting the right team, setting clear processes, and allowing room for mistakes.
The hosts highlight that effective delegation is key to scaling a business, improving morale, and fostering innovation, urging leaders to let go, empower their teams, and focus on strategic growth rather than micromanagement.
For detailed show notes, navigate using the timestamps below:
(00:00:00) The Hidden Danger of Founder Control
Why companies fail due to founders’ need for control; delegation as survival, not surrender.
(00:01:55) Delegation as a Breaking Point
Jeremy shares a personal story about reaching a health crisis due to a lack of delegation.
(00:02:44) Building the Right Team & Guardrails
Importance of having the right people and setting clear brand guardrails for effective delegation.
(00:04:14) Letting Go of Insecurity and Control
Jeremy discusses insecurity as a root cause for not delegating and learning to trust team's abilities.
(00:05:50) Risks of Micromanagement and Bottlenecks
How micromanagement creates bottlenecks, stifles growth, and impacts organizational processes.
(00:07:32) Personal and Operational Costs of Control
Negative effects of excessive control on health, family, and business operations.
(00:09:44) Trust, Accountability, and Avoiding Micromanagement
Balancing trust and accountability; why micromanagement is unsustainable as a business scales.
(00:12:06) The Bottleneck of Approval & Process Design
How approval bottlenecks slow progress; need for clear processes to empower teams.
(00:13:05) Permission to Fail and Team Involvement
Allowing team members to fail and learn; importance of involving others in decision-making.
(00:14:38) Attention to Detail vs. Speed
Balancing speed and quality; risks of repeated mistakes due to lack of clarity or detail.
(00:15:40) Impact of Control on Team Morale
How lack of delegation drains team morale, trust, and process efficiency.
(00:16:33) Leadership Gaps and Departmental Friction
Problems caused by poor leadership at various levels have resulted in interdepartmental friction.
(00:18:06) Delegation and Elevation
Jeremy’s mantra: “Delegate and elevate”; need for transparency and clarity in delegation.
(00:18:52) Delegation Structure and Bandwidth
Creating non-paralyzing delegation structures; ensuring team members have the capacity for new tasks.
(00:19:58) Delegation Audit and Bottlenecks
Conducting delegation audits to identify bottlenecks and wasted time; real-world example of firing due to bottlenecking.
(00:22:04) Encouraging Fast Failure and Learning
Preferring quick action and learning from mistakes over slow, perfectionist approaches.
(00:22:18) Delegation’s Effect on Customer and Employee Experience
How poor delegation impacts morale, customer service, and business results.
(00:23:04) Letting Go and Trusting the Team
Encouragement to let go, trust the team, and reevaluate roles if delegation fails.
(00:24:20) Final Thoughts: Stop Micromanaging
Summary advice: delegate, trust, fix systems, and avoid micromanagement for business and personal growth.
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In Episode 36 of "Never In Reverse Podcast," host Jeremy Axel and co-host Douglas Cox discuss how sales teams can adapt and succeed during economic downturns. They share strategies for maintaining deal flow, morale, and credibility, emphasizing the importance of honesty, vulnerability, and saying "no" to clients who are not a good fit.Â
The conversation highlights the importance of grit, adaptability, and prioritizing quality over quantity. Real-world stories and practical tips illustrate how aligning sales promises with company capabilities and building authentic relationships help sales professionals weather tough times and thrive in challenging markets.
For detailed show notes, navigate using the timestamps below:
(00:00:00) Introduction and Episode OverviewÂ
(00:01:05) Sales Vulnerability and HonestyÂ
Emphasizing vulnerability, honesty, and saying "no" in sales to build trust and protect credibility.
(00:03:24) Aligning Sales Promises with Delivery
Discussing the importance of matching sales promises with operational capabilities and being transparent with customers.
(00:06:30) Personal Brand and Long-Term RelationshipsÂ
How personal brand and reputation are shaped by honesty and long-term relationship building in sales.
(00:07:34) People Before Profit PhilosophyÂ
Advocating for prioritizing relationships over commissions for sustainable sales success.
(00:08:10) Building Deeper Customer ConnectionsÂ
The value of trust, problem-solving, and personal connection in modern sales environments.
(00:09:10) Standing Up to Unethical Sales PressureÂ
Stories about resisting leadership pressure to close bad deals and maintaining personal ethics.
(00:12:02) Pre-Qualifying Questions and TransparencyÂ
Using budget, timeline, and decision-maker questions to pre-qualify leads and ensure transparency.
(00:14:20) Wasted Time on Poor-Fit LeadsÂ
Statistics and anecdotes about the high percentage of time wasted on leads that don’t fit.
(00:15:52) Revenue-Generating Activities and Time ManagementÂ
Advice on calculating your worth, focusing on revenue-generating activities, and aligning time with goals.
(00:20:20) Grit vs. Natural Talent in SalesÂ
Comparing the value of grit and adaptability versus natural charisma in sales performance.
(00:23:35) Learning from Top PerformersÂ
Encouraging learning from successful peers, mentors, and always adding new skills to your sales toolkit.
(00:28:10) Continuous Improvement and Industry LearningÂ
The importance of ongoing learning from others’ experiences and adapting through market changes.
(00:28:36) Recap and Final AdviceÂ
Summary of key points: honor your time, be diligent, adapt, and focus on relationships over transactions.
(00:29:21) Belief in Product and Career AlignmentÂ
Stressing the need to believe in what you sell and aligning your career with your values.
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In episode 35 of the Never Reverse Podcast, hosts Jeremy Axel and Douglas Cox dive deep into the real-world impact of process improvement, automation, and operational efficiency in modern organizations. Discover why some leaders resist change, often driven by fear, ego, or insecurity, and how this resistance can stall growth, fracture team morale, and cost companies thousands every month.Â
Jeremy and Douglas share actionable insights on recognizing leadership weaknesses, investing in the right people, and building a culture that embraces adaptability and innovation. They discuss the pitfalls that occur when a sales team's growth outpaces its infrastructure, and why proactive leaders must champion new technologies and process improvements to avoid chaos and inefficiency.
Listen for practical strategies, including:
- Overcoming leadership stonewalling and resistance to change
- Harnessing automation to streamline operations without losing the human touch
- Creating scalable, repeatable processes for long-term growth
- Identifying the hidden costs of inefficiency and fragmented systems
- Fostering accountability and clarity through process mapping and data-driven decision-making
Whether you’re a business owner, team leader, or aspiring manager, this episode will empower you to drive operational efficiency and process improvement without sacrificing your team’s humanity.Â
Timestamps:
[00:00:07] Intro & Banter
[00:02:15] Transition to Podcast Topic
[00:03:38] Leadership Stonewalling & Resistance
[00:04:38] Frontline Feedback & Organizational Stagnation
[00:06:38] Recognizing and Overcoming Stonewalling
[00:07:34] Decision-Making & Research Pitfalls
[00:07:59] Leadership Insecurity & Ego
[00:08:32] Outdated Investments & Resistance to Change
[00:09:39] Ego, Image, and Internal Investment
[00:10:30] Strong vs. Weak Leadership
[00:12:44] Recognizing Leadership Weaknesses
[00:13:28] Culture of Stagnation & Competition
[00:13:56] Sales Team Challenges & Stonewalling
[00:14:23] Leadership’s Unrealistic Expectations
[00:16:14] Navigating Internal Challenges as a Leader
[00:17:05] Automation, Processes, and Human Element
[00:17:24] Proactive vs. Reactive Management
[00:17:56] Fragmented Systems & Implementation Resistance
[00:19:13] Integration & Data Transparency
[00:21:06] Critical Thinking & Continuous Improvement
[00:21:48] Automating for Growth & Personal Development
[00:23:08] Maintaining Humanity in Business
[00:23:22] Reality of Scaling & Automation
[00:25:12] Alignment & Data-Driven Processes
[00:26:02] Decision-Making Agility
[00:26:10] Hidden Costs of Inefficiency
[00:27:08] Automation vs. Adding Headcount
[00:27:53] Accountability & Broken Processes
[00:29:12] Process Mapping & Customer Experience
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In this episode of Never in Reverse Podcast, Jeremy Axel and Doug Cox dismantle the myth of overnight business success and reveal what really happens behind the highlight reel. Discover why the real journey to success is shaped by the ongoing battle of luck vs. grind, and why those instant wins you see in the media are rarely the whole story.Â
We dive into:
- How highlight reels and media hype distort the realities of business success
- The importance of persistence, resilience, and long-term effort over chasing perfection
- The hidden balance of luck vs. grind in every success story
- Surprising stats about how long real business success actually takes
If you’ve ever felt discouraged by someone else’s highlight reel or wondered if you’re falling behind, this episode will inspire you to embrace the unglamorous, powerful truth: business success is earned through hard work, setbacks, and determination far from the overnight sensation it’s made out to be.
What if the biggest obstacle in your business isn’t the market, the competition, or even your resources but your own ego? In this episode of Never In Reverse, we dig into how unchecked pride and bad habits can quietly sabotage a team, a vision, and even an entire company. From shady influences to leadership blind spots, we pull back the curtain on the hidden dangers that can bring down even the strongest business if left unaddressed.
But it’s not all warning signs we also dive into practical solutions. You’ll hear how to balance ego with humility, why leaders must lead by example, and how building mutual understanding with your team creates lasting success. From putting the right people in the right roles, to embracing feedback, to continually learning beyond what you once knew, this episode is a powerful reminder that leadership is about growth, collaboration, and lifting others up as you move forward together.
For detailed show notes, navigate using the time stamps below:
[0:00] Introduction to Never In Reverse Ep 33
[3:11] The ego in leadership, hosts share their bad habits, thoughts, and how business team leaders need to call each other out from time to time.
[6:00] The difference between ego and passion
[7:20] Owners need to lead by example
[8:50] having humility within your own ego to keep growing
[11:43] Have an understanding with your team - things cannot be one sided
[13:23] Get the right people in the right seats.
[15:00] How feedback can make us great
[17:32] Know your people, know you team
[19:00] Keep learning up-to-date material, not just what you learned in college
[22:10] Step in and help, no matter your rule because rules don’t really matter
[26:20] Owners and employees should work to better each other
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Our scars from childhood can follow us long into our adulthoods, and they often manifest in ways we may not realize or fully understand. In this episode of Never in Reverse, Doug and Jeremy discuss their childhoods as children of divorce, and the fear of abandonment that resulted from their childhood struggles. This insightful conversation focuses on emotional growth, security, and healing.Â
Jeremy and Doug begin by discussing their parents’ divorces. Divorce was different in Doug’s family and in Jeremy’s, and both learned from their parents’ experiences and carried traumas with them. Next, they explore how coming from a broken home can lead to fearing abandonment, and what healing has looked like for them.Â
For detailed show notes, navigate using the time stamps below:
[0:00] Introduction
[2:52] Today’s episode topic is near and dear to Doug and Jeremy: growing up with a divorced parent. This can be a touchy topic, particularly as the feelings you experience as a child manifest in unexpected ways as an adult.Â
[4:55] Doug’s parents divorced about a month before his fifth birthday. They were very transparent about what was going on, and Doug never felt that it was his fault.
[8:22] Doug didn’t feel any toxic pressure from his parents during the divorce. His parents were very young and did the best that they could.Â
[10:32] Jeremy grew up in an unsafe environment due to his parents’ divorce. He found refuge in his friends and in sports.
[15:01] Doug always viewed his father and stepmom as a safe place, so they proved his fear of abandonment wrong. However, there were still elements he missed in his connection with his mom.
[18:09] Jeremy still struggles with his fear of abandonment. He found some safety in his stepdad’s family and in his Aunt Diana.Â
[25:55] Doug and Jeremy sometimes still have unrealistic expectations of their parents, specifically their mothers, stemming from their childhoods.Â
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Website: https://neverinreverse.com/Â
How has dating changed in the last ten years? And what are the most valuable lessons you’ve learned in dating that have shaped how you view relationships today? In today’s episode, Doug and Jeremy discuss dating and relationships, from their journeys with dating and relationships to the current dating scene. Whether you’re looking for love or settled into a relationship, this episode gives valuable insights to help you build and maintain healthy relationships.Â
Dating apps offer a new tool and a new obstacle to singles as the instant accessibility of apps leads to frequent “ghosting.” Jeremy and Doug discuss the motivations and effects of ghosting, and how dating apps enable instant gratification and the ability to cut anyone off at any time – for better or for worse.
For detailed show notes, navigate using the time stamps below:
[0:00] Introduction
[3:47] Today’s conversation is about dating. Doug’s first relationship in high school taught him how to deal with heartbreak, and that things will not always work out as they initially seem they will.Â
[9:32] Jeremy found it easier to hide behind sports and his other interests in early relationships to avoid having to be vulnerable. He learned to take accountability and use mistakes to improve.Â
[14:47] The dating landscape has changed dramatically over the last ten years. It has become very difficult to date as any small perceived misstep in communication can be the difference between a date and a swipe left.
[18:08] The easy abandonment of dating apps can also leave you feeling very vulnerable very quickly, particularly if you have problems with rejection that you have not addressed.
[24:47] Boundaries and baggage go hand in hand. In a healthy relationship, you take accountability for your baggage and grow with your partner, whether that is by creating new boundaries or adhering to your partner’s boundaries.Â
[28:56] Society expects men to keep their personal lives private, which can make it very difficult to open up with someone new.Â
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How do people end up overqualified and underpaid for their work? And what counts as exploitation? Lots of people think that they deserve jobs because of a prestigious degree, but companies are increasingly putting experience first. In today’s episode of Never in Reverse, Doug and Jeremy discuss qualifications, compensation, and exploitation. Learn how to set yourself up for success by putting experience and hands-on skills first.
Doug and Jeremy begin by discussing the “overqualification trap” that they see more and more new workers falling into – and how to avoid it. Next, they move on to discussing compensation and how underpayment can be a matter of perspective. Finally, they discuss common misconceptions and myths on exploitation.Â
For detailed show notes, navigate using the time stamps below:
[0:00] Introduction
[4:04] Today’s episode will focus on how people become overqualified and underpaid. Jeremy terms this problem the “overqualification trap,” and he says it has a lot to do with higher education paths people go down.
[7:14] Employers are growing tired of applicants presenting a degree as the key piece of evidence that they deserve a job. You have to work your way up, and work experience is becoming much more important as a result.
[9:33] Most people who get their higher education in a field do not go into a career in that field.Â
[13:33] When possible, Jeremy likes to test applicants on skills through hands-on skill testing. This allows him to look past resumes and learn who his candidates are.Â
[18:54] Fluent Conveyors is a very transparent organization. Jeremy shares his plans for the company’s future with his teams and looks for feedback from all of his employees.Â
[19:57] Barriers to entry, income limits, and hierarchies can be used to exploit salespeople. Some companies put their sales teams in a box by demanding an unnecessary level of control over them.Â
[27:26] Environments that do not push their teams do not allow their team members to grow. Organizations that recognize the talent they have hired push their staff to perform at their best.
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Website: https://neverinreverse.com/Â