No Strings Attached – Untangling Conversations About Shady Topics
Roger Magalhaes
35 episodes
2 weeks ago
Send Us Your Questions & Feedback! Episode Overview What does a canceled flight during a snowstorm have to do with running a successful window treatment business? Everything. In this episode, Roger shares a powerful story about loyalty, customer experience, and the choice every window treatment professional must make: compete on price or compete on value. What You'll Learn The Personal Story How Roger accidentally became a Delta loyalist (hint: it started with convenience, not intention)T...
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Send Us Your Questions & Feedback! Episode Overview What does a canceled flight during a snowstorm have to do with running a successful window treatment business? Everything. In this episode, Roger shares a powerful story about loyalty, customer experience, and the choice every window treatment professional must make: compete on price or compete on value. What You'll Learn The Personal Story How Roger accidentally became a Delta loyalist (hint: it started with convenience, not intention)T...
#16 - The Delta Airlines Effect: Building Customer Loyalty in the Window Covering Industry
No Strings Attached – Untangling Conversations About Shady Topics
16 minutes
2 weeks ago
#16 - The Delta Airlines Effect: Building Customer Loyalty in the Window Covering Industry
Send Us Your Questions & Feedback! Episode Overview What does a canceled flight during a snowstorm have to do with running a successful window treatment business? Everything. In this episode, Roger shares a powerful story about loyalty, customer experience, and the choice every window treatment professional must make: compete on price or compete on value. What You'll Learn The Personal Story How Roger accidentally became a Delta loyalist (hint: it started with convenience, not intention)T...
No Strings Attached – Untangling Conversations About Shady Topics
Send Us Your Questions & Feedback! Episode Overview What does a canceled flight during a snowstorm have to do with running a successful window treatment business? Everything. In this episode, Roger shares a powerful story about loyalty, customer experience, and the choice every window treatment professional must make: compete on price or compete on value. What You'll Learn The Personal Story How Roger accidentally became a Delta loyalist (hint: it started with convenience, not intention)T...
